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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 993 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the TX 5.2-Ch. home theater receiver's sound quality, ease of use, and price. Many also appreciate its Bluetooth connectivity and the 4K capabilities. However, some customers expressed dissatisfaction with the volume level. A small number of negative comments also mentioned issues with the warranty process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 993 reviews
  • Rated 5 out of 5 stars

    Great Unit..Instructions were not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of a surround sound system rather than the surround sound I used for years through DVD type devices. Makes connecting anything to your TV easy - not having to go behind the TV every time you want something. Also like that it has an audio out so I can attach additional speakers. Unit is a bit oversized - would prefer if it was a little more streamlined but I guess based on what is in it - the manufacturers had to make it the size it is. Setup instructions included were not very helpful and confusing - they crammed all different languages with little verbal explanation - almost like Onkyo assumed you knew what you were doing. It required going online to get the full users manual. The full users manual still was less than complete. I had to look up a lot of the terms they used online. Took me a while to figure it out (and I'm an Technology Specialist).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for - relatively basic system to replace my 18 year old Onkyo system that died. Has plenty of features an connections for any use case other than a true home theater room. Caught it on sale and in stock at Best Buy so really couldn't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this stereo receiver given I was not familiar with the brand name. To my surprise it worked very well and was easy to set up. It replaced my 22 year old Sony stereo receiver and I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use, Power

    Rated 1 out of 5 stars

    Great until the system won’t turn on.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this product back in December and was loving it. But when I tried watching tv one day the system won’t come back online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My four year old unit from Yamaha quit so I bought this unit. It by far is superior in features with a great remote that controls everything I have from Dish Network, Roku, Blue Rays, turn table and more. The sound output is excellent. Although it doesn't have an equalizer, it still has enough control to give it great sound. The 4K picture that goes through it is perfect. The set up is easy to do and gives great results in speaker position. Overall, I am very happy that my other unit stopped working as this is a perfect home theater receiver set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great surround receiver for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long,1 month, but so far,so good.Easy to hook up,decent features and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Receiver for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dolby Atmos at this price is amazing. Sound is fantastic. Everything works as advertised. You don't have to spend a fortune to get a AV Receiver. This replaced my 10-year-old Yamaha. The two-year warranty is another bonus

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Onkyo is just hard to beat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I straight love onkyo receivers that’s pretty much all I’ve ever owned I tried a denon didn’t like it at all not even close to the same power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, im not sure my neighbors do but I do. I've hook it up to my tv so I get the whole effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver in my garage quit working, got this one to replace it, great value, works great with my Sirius XM.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a two decade old Sony Receiver. It is packed with features and I love the HDMI connections. Got it on sale but would have gladly paid full price. It is high quality all around!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and Cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought, sounds good once you set it up correctly. I used my speakers from the Surround System in a Box I got years ago that died but the sub didn't work as it has to be a powered one. Got a Polk audio 100w powered sub, tuned everything using the mic and it sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better sound please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this receiver so I could use my sound bar for looser sound from tv. Works greT.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume control has to be 45 and above for volume t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to ensure all speakers are good. Volume very low

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great entry-level machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old Onkyo receiver. Painless set up and I was able to connect multiple devices easily! The body is sleek and the components have a good quality sturdiness about them. Has an average number of inputs but works for my set up. Excited to test out Dolby atmos on it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. I am impressed with the design look as well. It is quite an improvement from my older Onkyo, and am quite pleased with this new upgrade. Best choice for the money and quality combined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, affordable basic Dolby Atmos receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To make our A/V components consistent we purchased two of these units to upgrade our living room and bedroom surround sound. Hookup is easy and reliable for those who don't need non-standard connections for older equipment. If your peripherals use HDMI this device is a very good choice. Power is a little weak for large rooms or a noisy environment, so you often have to have the volume up past 50%, but it drives all of our speakers very well with great signal-to-noise range. Plenty of inputs, and the remote and on-screen setup are intuitive for the average user. You can spend a lot more on a receiver and not get much improvement in quality. Onkyo still provides the best overall value in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor out feature with this unit does not exist on other models. A major plus for those that use no non-Bluetooth wireless speakers ..the unit does include Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install. What we didn’t know associates did and were very knowledgeable. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equip for stereo or home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing everything I expected and wanted it to do I have 5 speakers hooked to it and it rocks

    I would recommend this to a friend