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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 993 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the TX 5.2-Ch. home theater receiver's sound quality, ease of use, and price. Many also appreciate its Bluetooth connectivity and the 4K capabilities. However, some customers expressed dissatisfaction with the volume level. A small number of negative comments also mentioned issues with the warranty process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 993 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good value, but the sound Output didn’t meet my expectations. Fast delivery from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    good for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent receiver for the price. Like the bluetooth capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took some adjustments but overall very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble setting it up but nothing as bad as I expected by other reviews. It was mostly in syncing settings on my tv connection. Very impressed with this unit thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase receiver for a family member due to being on sale and owning 7.2 ch myself. It compliment his Martin Logan MLT2 fairly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve always purchased Onkyo Receivers and have never been disappointed. Great quality and great price. Our other one worked with our direct tv remote but unfortunately this one does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the receiver to drive mounted speakers in my ceiling. So far no issues. Good deal for its price. I dont have subwoofers hooked up as of now, so I am not sure of the bass response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onkyo receiver was exactly what I needed! User friendly; and thanks to Saginaw store rep for assistance in choosing brand and model based on my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Onkyio Products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product..Awesome online customer service..Will Be byin from Best Buy again..Will also Recommended all my Friends and Colleagues and Friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first pick. I actually went into get the Sony receiver with the 4K pass through, but I am glad this is the one I got. I will definitely be looking at Onkyo in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchasing this brand. I had great experience with this product the first time 15 years ago and thought I will try again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stereo for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it for my garage, great price under$250 Hooked up to 2 Polk audio speakers and 10" JBL subwoofer, Bluetooth works flawlessly, sounds awesome! I definitely recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this receiver. Our sub woofer roars every time we turn the tv and receiver off. So we have to turn woofer off manually. It also defaults to GAME mode every time we turn the tv on when nothing is even plugged into that HDMI port! Zero customer service. Wish we had gotten another Yamaha!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theatre unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with hometheatre HD projector setup. Works fine. Setup can be little confusing lots of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Onkyo before that would work whenever it wanted to but the amplification on my speaker was amazing that's why I didn't hasten to buy another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Onkyo TX-SR 393 not easy for me to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the sr 393 early and we’ll packaged. Complicated to set up. Had to call Geek Squad twice to get it set up so had no tv for a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Less than one month use and no sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned it less than 2 months, it's been in use less than one month and no sound. I wish I had started using it right away and then I could have just returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed it as a 4K switch that’ll pass through higher 4K resolutions. Does exactly that. I have a 7.2 version of this & it’s awesome, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    zactly what needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did exactly what I needed it to do: an affordable option to update my new xfinity box to connect "surround sound" with HDMI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lower end model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver does all I wanted but wish I had gotten a more powerful so the volume level wouldn’t have to up so high. Still a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift to replace 30+ year old receiver and it works wonderfully.

    I would recommend this to a friend