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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 993 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the TX 5.2-Ch. home theater receiver's sound quality, ease of use, and price. Many also appreciate its Bluetooth connectivity and the 4K capabilities. However, some customers expressed dissatisfaction with the volume level. A small number of negative comments also mentioned issues with the warranty process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 993 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in July 2019. It is April 2020 and the receiver just decided to turn itself off and never turn on again. The first time it happened was a few days ago and I looked into troubleshooting. I unplugged the power cord from the power supply and plugged it into a different power supply. The unit came back on and worked fine until today when it turned off and will not turn back on. I have tried a different plug and it still will not power back up. I have read this is a known issue. Best Buy won't answer their phone. How am I supposed to get this repaired under warranty or replaced? How is my family supposed to get through this Pandemic with no TV??? This unit powers our entire TV system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this. I bought it to go with his projector. It is super hi tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New reciever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price .easy pick-up. My new way to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lllimited in my personal use and performs excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo Receiver. Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The 4K up scaling is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you really can't beat this receiver.... Dolby atmos is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice entry level home theater receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the 4k pass through but still not recognized...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great buy. Integrates wonderfully with my existing speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't say anything about quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave up after 3 hours trying to set it up. I've set up a receiver before with numerous inputs; it shouldn't be so hard. I'd either get no sound, no video, or both. Tried both ARC and optical options, as well as other options

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and has enough ports for me absolutely no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Onkyo so much I bought two and I plane on buying another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good luck with Onkyo products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good quality for a reasonable price with Onkyo. I like their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO OPERATE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband picked this out, wise choice, we will now have all our holiday sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Set up instructions are not easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a Christmas gift but my son loves it might buy one for myself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy sucks on returns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never open try to return and said could not I didnt get 30 days It was bought for fathers day present

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easily with all devices. Plenty of options for ways to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes look beyond name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was not what I had expected It just did not have a lot to give . I know it is the low end but I did expect it to live up to its name . The quality was not there the power was weak and as for dolby atmos it never worked I did return this item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5.2 system available today on my opinion price wise talking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it primarily for a TV. Working great! I definitely would recommend.

    I would recommend this to a friend