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Customer Ratings & Reviews

$599.99
Save $100
The comparable value is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are satisfied with the TX-NR5100 AV receiver's amazing sound quality and performance, as well as its ease of use. Many also appreciate the ample power it provides for all speakers and its affordable price. Some customers have noted concerns regarding HDMI issues and speaker connections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 223 reviews
  • Cons mentioned:
    Hdmi

    Rated 2 out of 5 stars

    Bluetooth problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for future proof, 8k but mainly because it has Bluetooth transmitter so I can connect Bluetooth headphones. Tried to connect it but it doesn’t stay connected, always disconnect after 10-20 seconds. Other than that there are no major differences between this unit and the one I use right now TX-NR555. Also the price suppose to be $499 when onkyo announced it. Because of chip shortage they increased the price to $599. Honestly it’s not worth the price to upgrade so I returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fair Cost effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection quality in the back pannel could be better (like banana connector) I loved the integration with Google assistant, but it’s not yet capable to turn-off the receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver- Once set up it performs well with WF and AM and FM radio. Can control with my smart phone as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy and Onkyo are Zero Help

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AVOID. HDMI board failed within a year. Best Buy was ZERO help and just passed me on to ONKYO who wasn't much better. They wanted me to send in the unit at my expense to get repaired at a shop over 4 hours away. So I will be without my unit for weeks and also fronting the money until they decide if warranty will cover it or not. Best Buy should have taken my unit back, given me a new one and sent my broken unit into ONKYO. That is how customer service used to be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a dual zone receiver and this fit our needs. Wish there was an option to play different channels in different zones but the functions this came with are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t determine resolution half the time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the most part except you will drive yourself crazy on certain games that switch resolution, vrr and etc. the screen usually cuts out and you have to change input on the receiver and back to get the video to come back on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed this item did a good job, except he did not adjust the sound. So I had to have another man come a week later so I could hear the voices of my recordings,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised but it’s not user friendly by any means

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying our purchase and the team that installed our purchase was Amy and very knowledgeable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely easy return process. Makes doing business simple and guarantees satisfaction.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Onkyo-TX-NR5100 80W 7.2-Ch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Movies from apps. When watching movies or programs from Networks, the sound increases extensively during commercials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would have a knob for the sub to control sub bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sterio receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product and geek squad came to install it and let me know that my setup would be better with a wireless system. i returned this receiver and purchased the wireless system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Common Sense Pick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver, the OS is great and extremely easy to set up. Haven’t had any issues and sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure about this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a $4,000 plus home theater purchase. The receiver might have been overkill. I'm feeling as if it is overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason for purchase was 4k and dolby atmos, didnt not disappoint. Much better picture with 4k projector and dolby sound makes movie night so much fun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but cuts out when using surround with the tv. I just disconnected the one cord and it stopped cutting out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Happy with it so far. Have had to restart it a few times when I couldn't connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo TX-NR5100 80w 7.2-ch Home Theater

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it,but so far so good. Only complaint is there's no place to hook up passive subwoofers. only active subs can be used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not Funtion with TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised that I did not like this unit. I had an Onkyo for 20 years and loved it until it expired. Replaced it with this one but could not get it to work with my TV. and the Record player did not work with Line input even with the preamp I have. Not sure why. I returned this unit and purchased the Pioneer and it is exceptional.

    No, I would not recommend this to a friend