Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $58.99
Clearance
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 33 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

85%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use and sound quality of the Office Small Business Starter Kit. They find the setup to be quick and simple, and the call quality is clear. The call forwarding feature is also appreciated, with users highlighting its seamless transfer capabilities across multiple lines and even to cell phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to install business VOIP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This price is HALF what it would cost via OOMA at the moment, so it's a good deal. You will need to pay a $30 or so start-up fee. They can have you up and running within 2 hours if you want. Install is easy and can be done by yourself, so if you're pressed to schedule an install, put it out as far as you can, then do the install yourself and cancel having someone on-site to install it. If you want to add WIRELESS handsets, DO CALL Ooma first so you get the right stuff. Our business went from forwarding the call to a cell phone to forwarding our line to this service and appearing "big". We use this, the W60 and W56H handset and the Ooma phone app with 4 total extensions(lines) to take care of things now. Affordable, works good, sounds good. When I have had to deal with tech support, they are typically enabled to handle a large variety of tasks and can resolve most of your issues within minutes. I bought this on a Thursday, had it installed and cut-over to on Friday. I could have done this all same day but I purchased the gear after 7PM and didn't activate until Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Business Phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product to anyone who has a small to medium size business. For $20 a month you get 2 lines in which one can be set up as a virtual assistant. I love that you can personalize the personal assistant to provide business information or give them other options like: Send to Voicemail or Send to a Phone #. I also like the fact that the phone is wireless so you don't need to connect it to the bay station with a phone cord. The pairing is super easy to do from the phone to the bay station! You can also use the Ooma app on your smart phone to receive the calls on your phone if you are away from the office or forward calls to a different phone #. The options are endless, you will not be disappointed. Also they have great customer service. My phone came without a power adapter and Ooma send me one right away!

    I would recommend this to a friend
  • Pros mentioned:
    Call forwarding, Ease of use

    Rated 5 out of 5 stars

    Small to large business works for all!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great for companies that have multiple locations. With call transfer that happens quick and seamless across one or multiple lines and even to cell phones. Only down side is the auto receptionist it can use an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome phone system for home or business

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features and sound quality. Super easy setup. Easily customized, and make small business sound big. All this and affordable too. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greta Business Phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a business phone in my office but wasn't able to get a landline connect installed there. This was next best option for my home office. Clear sound and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Call forwarding

    Rated 5 out of 5 stars

    Great for a small monthly price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a large or small company that need several options or to forward your calls to a number from the welcome greeting for press 1 for agent or press 2 for customer support. absolute great takes about an hour to setup but totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    OOMA office is good choice for small business.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and very easy to use. Call quality is very good and a lot of feature for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Business Phone Starter Kit

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale at about half the Ooma price for the starter kit, then ordered additional phones from Ooma to complete the needs for our office. Setup of the wireless phone and the base were very simple but allowed for comprehensive options for our needs. The system itself works very well with a good internet connection. The combination of the business system and the Ooma Office app on cell phones makes a seamless system for remote work.

    I would recommend this to a friend
  • Pros mentioned:
    Call forwarding

    Rated 5 out of 5 stars

    Best VOIP

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the monthly payment this is the best small business phone system you can get. 2 lines and call forwarding. Great customer service and quality products. Just check the box before you leave the parking lot. 2 boxes at our store were missing a power cord needed for the initial setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Telephone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for this type of telephone for my desk and finally decided to buy this one. I'm glad I bought it, it was everything I was looking for. It is a great phone and works perfectly for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great base station and wireless desk phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a very reliable phone and base station. The sound quality is great and so is the range. I did have to contact Ooma for help with activating it, since I already had another desk phone (IP phone) with Ooma, so they added these devices to my account. I am using it for about a month now, and am very happy with it. You can connect any analog phone to the base station (including cordless phone systems).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST VOIP SERVICE & Ooma is BEST PRODUCT on MARKET

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Vonage...OOma is 100x times better and easy and has so many more functions and capabilities compared to other VOIP Services!! I LOVE my Ooma!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Very user friendly! Customer service is timely and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set this up very fast quick and easily through their instruction guide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and no issues setting up - Ooma offers good plans for the price for home office use

    I would recommend this to a friend
  • Pros mentioned:
    Call forwarding

    Rated 5 out of 5 stars

    Great Business Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have known about this before getting local business voip service. Good deal and you get a virtual phone attendant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Small Business

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kit! Used to start my business phone service and absolutely love the features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right kind, still needs blessing of Ooma

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the type of phone offered by Ooma for their business phone service, but available at a substantial discount at Best Buy. It's not "plug and play", however, even if you have an existing Ooma account; you have to have your particular unit go through Ooma's process for adding equipment, and the registration took a day or two. No real snags, just not an instant process.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice office phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Clear sound and sleek feel for my office space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a VoIP phone for this pandemic time. One of our employee is using the phone to work from home. It is working just fine. Great addition to our office.

    I would recommend this to a friend
Sponsored