Customer Ratings & Reviews

Great call quality as long as you have a great internet provider. If you have a lot of devices on your network and or have slow internet speeds this may not work well for you. I recommend at least 100mbs down and at least 20mbs up speed. If you have their premium service you can manually block numbers if you get a lot of spam calls.

I didn't realize that I wouldn't be able to receive text messages without purchasing Ooma Office.

Easy instal and works in the whole house. Good quality of phone conversation

The device itself was easy to setup and works fairly well. Sometimes I have to unplug/reboot the system for it to work but still cheaper so, it will do. The phones that came with it suck as they sound muffled; not clear at all. We just hooked up our old phone set which sounds way better than the Ooma provided phones.

Setting up Ooma was a piece of cake. Handsets are simply awesome and reception covers the whole house and even going outside. I was very impressed with overall reception. The only downside is that we did have a power outage and we lost the phone but that was expected being that it requires internet to work. Voice quality is great and best part it's free - with the exception of some fees around $6.

Ooma seems too good to be true. It is cheap, simple to use, and reliable. I have the base, 3 wireless handsets, and a desk phone. The system is so flexible that it can be a simple to use home phone, or an excellent option for a home office or a tech geek like me. There are so many optional advanced features. Some are not perfect, like I have yet to be able to get my cell phone to properly connect. But other things like connecting a Bluetooth headset to the base makes it so nice to be able to talk on the phone while I am making dinner. The range of the base is also impressive. It is located in my spare bedroom while the farthest away handset is on the opposite end of my apartment. Even though it sits below my WiFi router and SmartHome hub, the handset has full bars for signal strength. With the optional battery backup, the system can continue to run without power (as long as your modem is also on battery power). P

Reasonable phone for VOIP , would recommend OOMA system

Very good product, easy set up. After set up, it is like free phone service, min monthly pay for about 6 dollars.

Nice unit for making and giving me house phones again. Very well priced on buy the unit and for monthly fee after words. Only thing is I wish batteries would last longer when off base. Only last about 2 days off charge, but they charge up fairly quick.

Ooma publishes poor information on how you can set up the system. Note you cannot use a headset with these handsets. The only ways to use a headset is to either pay for their poorly rated phone system that is not cheap or purchase a different wired phone system. If you opt for their phone system you need to make sure your headset will work. Setting up a bluetooth headset is also a lot of work. If you use a different phone system note your router or modem needs to be where you are going to use it. In general there should be an easier roadmap on how to set up a variety of systems. As for the service, which is why this is not a one star review, in general was easy to get going and the cost is great at just taxes. Note that you need to actually opt out of Premier online as it automatically enrolls you.

Bought it for my mom since she insists on using a landline. I was able to transfer her number from Vonage. Works good as far as I know. Much cheaper than sticking with Vonage.

Item came in a very timely manner. All parts were in package. I'm waiting to have my number ported over to Ooma, so haven't used the device, yet.

i wanted to try the OOMA AIR because it is wireless and can be placed anywhere. It works really good. All my calls , incoming and outgoing work fine. A bit different than landline, a 2-3 second lag in connection. But saving $90.00 a month is worth it. You will not be dissapointed.

So … I bought Ooma several years ago and reception coverage was spotty so I returned. I figured this newer version had better performance at longer distances. It does way better than previous generation but I still have some dead spots. As a backup homephone and for the bargain monthly price of only taxes and fees (less than $10 per month), I’m keeping this one. Watch out for auto-subscription to their premium paid service. I apparently did not cancel in time and had to spend 30+ minutes with customer service to be refunded the cost.

Great system to provide us with "home phones" via the internet... only downside was lack of TXT messaging support.. wish they would add that

Overall, I’m satisfied with this item. The handsets are disappointing. Not good sound quality at all on them. I ended up connecting my old handsets into the back of the unit. They sound much better. You can buy this item without the handsets, which is what I recommend.

Well made product that provides a great service at a reasonable price!

Had this system for approximately one year its ok, but it says that the system has Bluetooth but you can not pair your cell phone with the Telo air 2. They work ok for a land line phone.

I have some issues with it. They are it is very wacky behavior when the call waiting feature happens and your on a normal phone, but for what this is and what it costs its a no brainer. I have terrible internet at my house and i think there super clear stuff is overstated but it really isnt so bad. I think if they worked out some kinks it could easily be a 5. Definately would recommend it to a friend. to be honest im tainted cause i hate my isp (optimum) so anything I can do to not give them any more money i would spend 10 fold. there is real dislike there and rightful so

Easy to install, port an existing number, customer service very good, and only fcc tax charges each month.