Customer Ratings & Reviews

Seems to be a reasonable product overall but does have a few less than desirable quirks. Mostly, it’s really slow to return to service if power or network drops. Second, the app is buggy and often times out when trying to do something. That said, their Support CHAT service functions well and someone was always quick to respond.

Okay, this is really a two part review in many ways. Ooma the service and basic device: These are great! If you want to keep a home phone number and handsets, the base station is great, the service is great, I can wholeheartedly recommend it. Ooma the handsets: These are horrible cheap pieces of junk. When they work they're fine, they feel cheap, look cheap, and are built cheap. When they charge, which is rarely,they do work, but you cannot rely on them. There are still decent phones out there, wired and wireless, buy a set and plug them into the port on the back of the base unit and all of the complaints go away.

If you are just wanting an extra phone in your home, this is the one. Good sound quality, and features as well as small monthly bill, that you won't even mind paying.

Works great. Easy to set up. Great alternative to a traditional land line.

We purchased this solution after cutting the cord on our bundled cable package. It was easy to set up. It works great, but the speakerphone part is just ok.

Switched to Ooma to get rid of monthly phone bill from Optimum. Smooth transition and took two days to port over my home number via Ooma. Temporary number worked fine. Tech support at Ooma is fantastic. Took 5 minutes to start the system and was up and running no problem. Sound quality is excellent.

This phone system was easy to install and port over my current number. Once installed it works with you existing phones along with the new cordless handsets. The range of the new handsets was superior. The best past was the cost savings as it will pay for itself in lest than 6 months.

Great phone system. Felt so good to tell my land-line carrier to take a hike!

Setup was fairly simple. Porting over the old number Was a breeze. Was finally able to cut the cord from the telephone company and keep a “landline”.

Great service. We have had no issues with service.

This is my second Ooma, and they are the best. They work well, calls are clear, and cheap to operate. Got a great deal on this set, only upgraded because our original Telo stopped working after 8 years.

Cell service where we live is kind of shoddy so we kind of need a landline and the companies in our area are outrageous so this was perfect for $5 we have a landline again

A good replacement to my landline and cheaper in the long run. Fairly easy to set up and able to keep my same landline number .

Definitely a good alternative to a land line. Sound quality has been good, and no issues so far. Just have to pay a few dollars each month for taxes.

This system makes the calls from my NC son to my home in TN sound like he's standing right in front of me! It's a GREAT system!!

A super easy affordable VOIP product for any home or small office. OOMA made it easy for me to port my old number over and has a very intuitive and visualy pleasing interface on thier APP and web console. Thanks OOMA!!

Easy to set up, call clarity is great. Porting process was simple and efficient.

Easy to set up, choice of new number or porting available. Cost is a lot cheaper and this system pays for itself after 4-6 Months of use.

Good hardware and easy enough setup on the software side. I noticed much better call quality when setup via Ethernet. Wifi works well, but Ethernet connection is significantly better, much more reliable.

I am pleased with my purchase. Customer service was helpful and the equipment seems to be quality. AT&T had kept increasing their charges to the point that I wasn't going to pay it any more. It should pay for itself, with the savings, in less than 6 months.