Customer Ratings & Reviews

Works well, very basic and all we need for a home phone.

All excited to get it hooked up with new fiber install only to find the power plug did not fit the base station (last step in setup after being warned not to do it prior). Talked to Ooma support who said they would send another base station. Checked a week later and they said base station in process with no prediction of when it might arrive. Should not have been so eager to sign up and provide credit card info and port number and instead just returned to BBY. Live and learn.

I cut the cord on my landline and am saving lot of money going to Ooma for a second house line. Great phone system and great price.

Telephone staff @ Ooma were untruthful about startup and ongoing costs. I discovered the $40 porting fee and the extra yearly fee of $30 for Hawaii & Alaska only after buying the telo air with handsets for $146 with tax. $146+40 +30 = $216 start up cost. Ongoing monthly $7 for fees & taxes +2.50 comes to $9.50 a month which is reasonable. However I was getting it to keep my landline number for infrequent calls from relatives and could do that by pairing my panasonic wireless extension phones to a retired call phone with bluetooth and port the landline # to a Redpocket Mobile account for $8.25 a month and save the $216 start up costs so I returned the Ooma unit to Best Buy. Also if you live in HI or AK trying to activate is a pain and you will need call Ooma for help with it.

Having a home phone is nice. It works as promised. Clear voice no static.

This is my second Ooma base unit. First had issues keeping a consistent connection to my router. New one is much better, but you need to reach out to Ooma Customer service if you are switching devices, to insure your account is transitioned smoothly.

I purchased the Ooma Telo Phone Service to cut the cable cord and reduce my monthly bill. It was easy to set up and easy to use.

Ooma is a great affordable option for those who want a landline but dont want a big bill.

I’ve been reading about the Ooma Voice over IP telephone system for 2-3 years or longer, and wanted to switch from phone service through cable company to this VoIP, but was skeptical about the entire service. I finally decided to buy this package that included the system and two handsets. I was quite impressed after trying it for a few days, and then decided to port over my phone number to the Ooma network. This is a great product and definitely recommend this product and the service.

High quality replament for your old home phone and cheaper also.

Love the phone and service. It has alot of features on the phone... I'm still getting used to it. But i like it and so does the kids

Work well. Set up was fairly easy. Phones are user friendly

I initially purchased the Ooma Telo Air, and it functioned correctly for about a month before it stopped working entirely. In order to continue using the service, I had to purchase an additional device (a switch) to connect the unit directly via Ethernet, as the wireless functionality was no longer reliable. Additionally, I had paid for Ooma to port over my existing home phone number. However, during my time as a customer, my number was reassigned to another individual or provider—without any notification from Ooma. This was extremely disappointing, as I expected that my number would be secured once it was ported into your service.

Very easy to set up, clear, and save alot of money.

I love Ooma! The phones work great with my starlink internet, and are saving me 100's of dollars a year. Thank you Ooma! The box came as directed, easy setup and great service.

This is the second one they are great. I got it for elderly person that could not afford a cell phone. It only 6.00 a month for great service. I had mine for 4 years now not problems.

Works fine, good customer service. Less then 7 dollars a month to operate in IN. Taxes only. Number ported in a week!

Good product. Reasonably priced... Can save some money

The product is top quality. It was easy to set up and they were able to port my phone number quickly and easily.

ordered this as a means to fax. Works great and wireless to boot