Customer Ratings & Reviews

Phone is worth it, has many circumstances but it was helpful to have.

The product is top quality. It was easy to set up and they were able to port my phone number quickly and easily.

This is my second Ooma Telo device. They are EXCELLENT!

We are enjoying our ooma phones with the cheaper monthly cost of service.

I used ooma home phone 7 years ago, so far no problem at all, this time I want to upgrade Ooma. Just pay one time and save money for future.

Bought to replace older one that was creating static this one works great. Nice price with handsets included.

Higher cost of landline phones made me assist with switching my parents and doing research. Ooma was simple and easy to switch, notified us on every step there was in the switch of the number and even reached out through customer service to let us know if there were problems and how they could assist.

Best home phone service on the market. Best price too.

Work well. Set up was fairly easy. Phones are user friendly

Good product. Reasonably priced... Can save some money

One of the handsets is defective. I talked with The Geek Squad and got absolutely nowhere in getting it replaced. I ended up having to purchase a handset and am stuck with the defective one.

ordered this as a means to fax. Works great and wireless to boot

Good quality and you can put anywhere. The sound is clear. I have not try all the functions maybe later i would write a review again. For now it works good for me.

This is a nice service with 2 handsets. It is great to get ahold of kids and dirkbg an emergency

Works flawlessly for being a VOIP phone, no issues, loud and clear call quality.

The Ooma system has amazing voice quality. The handsets are nice too. Love their essentially no cost service options (you only pay mandatory taxes).

Easy to install.Work perfectly.Very good costumer service.

I was replacing my first generation Telo and old Panasonic handsets. The service is still great and glad that Ooma is still going strong. However, the disappointed experiences from both Best Buy and Ooma... 1. The unit needed a firmware update which only can be resolved with an RMA with Ooma. Best Buy should be more on top of these situations and replace their defunct units rather than let there customers deal with it on their own. 2. Best Buy needs to place FedEx as their shipping partner. Even before the pandemic, my orders were always 1-2 days late. Shipping was free to be fair but a known timing is appreciated to manage receiving. 3. Ooma support dropped the ball three times when transferring my account over to the new unit and not updating me on the progress. Support has gone down hill. Otherwise, once you are up and running without activation problems like mine, phone service is still great.

Purchased OOMA to get rid of my LAN line. The porting process and overall experience switching to OOMA has been great, we don't miss the old phone service at all. Though I already had a wireless phone system which I connected to the OOMA I decided to buy the bundle and try OOMA's digital phones. The voice quality of the phones is just OK. I would still buy the bundle again though because of the integration with OOMAs advanced features (e.g. visible voicemail, etc.).

the system works as expected, signal still good even it is wireless connection, a little delay on the ring tone and the response you hear from the caller. I would think you should go with the wired unit if you could install it at your house, since I owned one and never have problem with it.