Customer Ratings & Reviews

I can feel the quality. The voice clarity is great. Customer service is amazing.

The system has gone offline during storms but reboots easily and without issues.

Lowest prices on the internet. Highest quality product in the market. I am very satisfied with customer service and will use BestBuy/Online again.

The phones are not real clear. I was disappointed that we had to pay tax every month which is about 7 dollars. Our first Ooma we did not have to pay anything.

small hiccup at install, but tech support resolved the issue. Phones work great and the unit is connected via Wi-Fi.

Excelent phone land line for home, easy cinfiguration

Best decision! If you are looking for something that is reliable and cost effective.

Voice quality is not as good as reviews stated. Also, keys don't "beep" when depressed, so "press one..." doesn't register or entering product numbers etc. won't work. Ended up using my cel to place my order. System activation kept glitching, took me 2 hours to set up my phone. Customer service not really helpful, they left me to figure out the install own.

Really great working phones and its awesome that it connects to wifi.

System set up was easy. Only issue is phone are not crystal clear so had to purchase a Panasonic system for better quality sound. Over all good.

I had to return a phone system that didn’t work. $100+. No questions asked. Returned the phone. Price was quickly credited back to my credit card. I was in the store 5 minutes. If I’m rating the product, I’m not happy. But really this one case may be a fluke. Thanks for great service

Works solidly. Only problem is buttons aren’t easily understood or read by elderly

I didn't know we could get a phone without a phone jack. My dad is 95 and wanted a regular phone with a keypad. Works perfect wi fi. We are very happy with it

Works great, easy to set up. Better phone quality than the COX service, I previously had. Saving $$, !!!!! Wish I did it years ago!

Instruction images and physical devices did always appear the same. Registering devices one at a time went well; however, trying to register two devices at once met with various difficulties and error messages such as "maximum number of handsets already reached." After upgrading the 2 new handsets, though, they worked without further error messages.

Super easy set up and a free land line great product.

Do Not purchase this phone system! I did and am totally regretting it. It has been nothing but problems since I installed it. Every time you try to contact Ooma customer support, it takes at least 30 minutes before anyone picks up the line. Then they just lie to you about the problems and extremely poor quality of their phone system/service. Trust me, a complete waste of your money and will only lead to extreme frustration. I just went through a three-time speed test and got extremely fast speeds through our internet service provider Starlink each time. The customer service person told me my speeds of 250mbps download, 5mbps upload, ping of 18ms and jitter of 3-8ms was way too slow. Of course, be blamed their consistent extremely poor service on our internet service provider, like they always do… You can not even have a simple phone conversation with anyone, poor quality and drops calls consistently.

Had some issues getting the product to register/program to the mobile phone app. But the handsets and wireless system work flawlessly!!

It is a recent purchase and I’m still becoming familiar with it and it’s features. I believe that in the long run it will be worth the investment.

Works good. Handset quality could be a bit better but it works fine. Ringer not that loud and device playback not that loud.