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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 634 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers have good things to say about the Telo Air 2 Internet Home Phone Service with 2 Cordless Handsets, particularly its ease of use and call quality. Many find it to be a great product for the price, with a relatively simple setup and good overall performance. The wireless feature and variety of features are also appreciated. However, some customers have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 634 reviews
  • Rated 5 out of 5 stars

    Great Phone system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Ooma devices for more than 7 years. No issue found. After installed, please go thru setting in newer phone system. Some features will automatically be on. If you don't want these features you need to turn these off. Takes a while to get connected with network but best overall phone system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value works great worked right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and little monthly payment on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telco Ooma It was expected based on the price I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you must have a home phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Ooma since Jan. 2020. I purchased a second unit 4/2020 for my in-laws. They love it too. It works great with either WiFi or Ethernet. My new bill is $14 cheaper than my u-verse service. I have my cable modem and Ooma plugged into a battery backup. When we lost power for about 3 hours, my phone and internet service were working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wolfpeace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent phone land line for home, easy cinfiguration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CJ

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are not real clear. I was disappointed that we had to pay tax every month which is about 7 dollars. Our first Ooma we did not have to pay anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome voip phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great working phones and its awesome that it connects to wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a Home Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System set up was easy. Only issue is phone are not crystal clear so had to purchase a Panasonic system for better quality sound. Over all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product and your individual experience using it good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sub-par Customer Service & voice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice quality is not as good as reviews stated. Also, keys don't "beep" when depressed, so "press one..." doesn't register or entering product numbers etc. won't work. Ended up using my cel to place my order. System activation kept glitching, took me 2 hours to set up my phone. Customer service not really helpful, they left me to figure out the install own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works solidly. Only problem is buttons aren’t easily understood or read by elderly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return a phone system that didn’t work. $100+. No questions asked. Returned the phone. Price was quickly credited back to my credit card. I was in the store 5 minutes. If I’m rating the product, I’m not happy. But really this one case may be a fluke. Thanks for great service

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice alternative to cable supplied home phones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has gone offline during storms but reboots easily and without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was relatively easy. Customer was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowest prices on the internet. Highest quality product in the market. I am very satisfied with customer service and will use BestBuy/Online again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up and a free land line great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, good product. Ooma customer service was helpful with setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ooma May not be the best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instruction images and physical devices did always appear the same. Registering devices one at a time went well; however, trying to register two devices at once met with various difficulties and error messages such as "maximum number of handsets already reached." After upgrading the 2 new handsets, though, they worked without further error messages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know we could get a phone without a phone jack. My dad is 95 and wanted a regular phone with a keypad. Works perfect wi fi. We are very happy with it

    I would recommend this to a friend