Customer Ratings & Reviews

Excellent product and customer service. I had a problem with one of the handsets and they sent a new one out. Anyone paying for conventional phone service or Voip through their internet provider should get this product and save some money.

love the internet phone system. hand sets work in any room of the house.

Does what it should and free phone service sure beats the $20/mo I was paying with vonage.

You want great phone service for next to nothing signup for Ooma. Simple to install and your choice of all the bells and whistles or go with just paying for the taxes a win win all around.

To start off with such a product that hardly no one had ever heard of, it doesnt surprise me the set up is beyond simple, it does have many features, but I personally dont care for them, kinda useless, this phone having so many features but yet you have to go online to set the most important features, "contacts", with so much power this phone has to offer, it doesnt offer simple methods to the least, I am returning this product, one of the main reasons is the handset becomes unregistered with the base unit and what I had to go through to get reconnected with both handsets was no easy task, the only good thing about this phone is the bill, but with what I said, you get what you pay for, also to add the high charge for porting/transferring your old number!!

Had an old school Telo hardwired to my TP-Link AX1800 until it died. I purchased this device and connected to my 5GHZ WIFI network after calling and having it activated and my old Telo deactivated. Everything was fine for 2 days then this device wouldn't connect with Ooma's servers. After trying the 2.4GHZ network and hardwiring it per the manual (between the modem and router) still no luck. IMPORTANT! hardwiring this device per the manual will throttle your bandwidth (to 100MBS). After working with (what a JOKE) Ooma's offshore tech support still no luck. So i returned this device and ended my relationship with Ooma. Note minutes after I cancelled my account I tried calling my old phone number and it was routed to bogus marketing "company". You know the type that tell you you just won $1000 towards XYZ.

Easy setup. Number transport was easy and faster than promised.

Needed a phone after I got rid of cable. This was a good choice for why I was phone to connect to Starlink Internet.

Great service! Phones work just like any other. Setup can be a pain but isnt difficult. Service will occasionally drop out, and just need to reset Ooma base. Great way to reduce home phone cost!!

Some hic up in the setting. Overall works as expected.

Easy to setup and great reception quality. The phones have some nice features as well.

Been using Ooma for several years. No problems with service.

Quality was very good, but sometimes the audio seemed tinny. In the end we returned.

Just replaced the old system that I had for 10 years. It met the end of its' earthly life.

Excellent quality. WiFi connection to internet works great and can place base anywhere.

Best Buy staff were very helpful. Ooma is the way of the future. Say goodbye to monopolizing carriers that charge too much.

Handsets are heavy and hard to use. Battery goes dead without warning. Customer service can be really bad. You used to be able to make calls on cellular over wi-fi. Now you have to pay extra.

I bought this item just to try it out. For me it was not that simple to install after the 3rd try i got it to work but you have to use a temporary number until your number it could be register with them. I decided to return this item. But the prices for the service are very cheap it just did not work for me.

The product is working very well for me at the time no problem with the service

Original Telo unit did not work and had to be returned to Ooma. They sent a replacement and it is working fine. Seems like the unit I received might have been a return since some of the plastic was removed from the phones. On the bright side they said it would take 3 -4 weeks to port our number but it only took about 3 days.