Customer Ratings & Reviews

Its a great home service. Would definitely recommend.

small hiccup at install, but tech support resolved the issue. Phones work great and the unit is connected via Wi-Fi.

OOMA System Works Great , also saves You Money. This Combo is Excellent.

I can feel the quality. The voice clarity is great. Customer service is amazing.

It is a recent purchase and I’m still becoming familiar with it and it’s features. I believe that in the long run it will be worth the investment.

Had some issues getting the product to register/program to the mobile phone app. But the handsets and wireless system work flawlessly!!

Best decision! If you are looking for something that is reliable and cost effective.

Works great, easy to set up. Better phone quality than the COX service, I previously had. Saving $$, !!!!! Wish I did it years ago!

Works good. Handset quality could be a bit better but it works fine. Ringer not that loud and device playback not that loud.

Do Not purchase this phone system! I did and am totally regretting it. It has been nothing but problems since I installed it. Every time you try to contact Ooma customer support, it takes at least 30 minutes before anyone picks up the line. Then they just lie to you about the problems and extremely poor quality of their phone system/service. Trust me, a complete waste of your money and will only lead to extreme frustration. I just went through a three-time speed test and got extremely fast speeds through our internet service provider Starlink each time. The customer service person told me my speeds of 250mbps download, 5mbps upload, ping of 18ms and jitter of 3-8ms was way too slow. Of course, be blamed their consistent extremely poor service on our internet service provider, like they always do… You can not even have a simple phone conversation with anyone, poor quality and drops calls consistently.

We purchased the Ooma telo air with two hand sets it was easy to install and works well, however the handsets have a hollow sound. If I were to purchase again I would not buy the handsets poor sound. The base unit works well with our existing panasonic phones.

I had the first generation Ooma and it worked great. Telo air2 is even better. This one has built-in WiFi, so you can place it anywhere. Also, Ooma phones are excellent.

Nothing like I expected! Lots of static in line, telemarketing calls, and line constantly cuts off in the middle of phone conversations. Service listed one price but once you get it, it’s a different price in order to get any features or service. It’s really ridiculous.

The Ooma Telo home phone station is a very good product. It allowed us to reduce our landline yearly bill from about $800 to about $125. I have no complaints except that sometimes can get scratchy voice sounds. I would recommend to anyone.

Purchasing Ooma was a big mistake. The quality of the calls was low and unacceptable.

As I have seen in other reviews, the Telo unit would not connect to the Bluetooth on my phone. After several attempts I was able to manually enter my WiFi information. It took quite a while for all the updates to process. The HD3 handsets would not charge in their base, so I purchased replacement batteries. After that they worked fine. I ported my number which was finalized very quickly. Since then everything is working as advertised.

Phones are cheap and mute button is right under cheek bone but phone service is fantastic and great value for features

This is a very good product. Recently changed my internet provider to someone else. They did not have a home phone service, tried magic jack was not impressed. This meets all my needs

Works as advertised. I have a fax machine and having 2 lines for $10 per month I cheap compared to the phone company.

The product gates five (5) stars. Best Buy gets zero (0) stars for sending a dud. In other words, Best Buy sent a broken item, a unit that doesn't work. Ooma replaced it no questions asked, and they've sent a fully programmed unit.