Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$119.99
Save $20
Comp. Value: $139.99

Customer reviews

Rating 4.3 out of 5 stars with 619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the Telo Air 2 Internet Home Phone Service with 2 Cordless Handsets, particularly its ease of use and call quality. Many find it to be a great product for the price, with a relatively simple setup and good overall performance. The wireless feature and variety of features are also appreciated. However, some customers have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 619 reviews
  • Rated 5 out of 5 stars

    hand sets have a great coverage in house

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the internet phone system. hand sets work in any room of the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ended my 10+ year relationship with Ooma

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old school Telo hardwired to my TP-Link AX1800 until it died. I purchased this device and connected to my 5GHZ WIFI network after calling and having it activated and my old Telo deactivated. Everything was fine for 2 days then this device wouldn't connect with Ooma's servers. After trying the 2.4GHZ network and hardwiring it per the manual (between the modem and router) still no luck. IMPORTANT! hardwiring this device per the manual will throttle your bandwidth (to 100MBS). After working with (what a JOKE) Ooma's offshore tech support still no luck. So i returned this device and ended my relationship with Ooma. Note minutes after I cancelled my account I tried calling my old phone number and it was routed to bogus marketing "company". You know the type that tell you you just won $1000 towards XYZ.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should and free phone service sure beats the $20/mo I was paying with vonage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Ooma!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Phones work just like any other. Setup can be a pain but isnt difficult. Service will occasionally drop out, and just need to reset Ooma base. Great way to reduce home phone cost!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OOMA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Number transport was easy and faster than promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some hic up in the setting. Overall works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OOMA phone great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone after I got rid of cable. This was a good choice for why I was phone to connect to Starlink Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So-so Audio

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was very good, but sometimes the audio seemed tinny. In the end we returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Ooma for several years. No problems with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma Rating

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff were very helpful. Ooma is the way of the future. Say goodbye to monopolizing carriers that charge too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little complicated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item just to try it out. For me it was not that simple to install after the 3rd try i got it to work but you have to use a temporary number until your number it could be register with them. I decided to return this item. But the prices for the service are very cheap it just did not work for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad start turned out ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Telo unit did not work and had to be returned to Ooma. They sent a replacement and it is working fine. Seems like the unit I received might have been a return since some of the plastic was removed from the phones. On the bright side they said it would take 3 -4 weeks to port our number but it only took about 3 days.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Hmmmmm

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handsets are heavy and hard to use. Battery goes dead without warning. Customer service can be really bad. You used to be able to make calls on cellular over wi-fi. Now you have to pay extra.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great reception quality. The phones have some nice features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eram

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced the old system that I had for 10 years. It met the end of its' earthly life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for home & fax

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a backup to my cell phone, as I work on call at a hospital. It works perfectly, and simultaneously rings my cell phone in case I’m out of the house. A Must have for those in poor reception areas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatility with WiFi connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. WiFi connection to internet works great and can place base anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money with OOMA

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. I'm a big fan of OOMA and absolutely hate paying for phone service. This is a great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working very well for me at the time no problem with the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ooma

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I bought it but the voice quality could be better.

    I would recommend this to a friend