Customer Ratings & Reviews

The Telo Air is a nice upgrade from the original Telo I have owned for nearly a decade. The handsets are clean and modern with some nice features, such as picture id for callers who are in your phone book.

Decent for what it is. Was a little difficult setting up. I paid for the extra for the plan with OZOO

Don't like the plugs and wires, prefer wireless sets.

Excellent product and customer service. I had a problem with one of the handsets and they sent a new one out. Anyone paying for conventional phone service or Voip through their internet provider should get this product and save some money.

This replacement for an old Ooma started out well, but due to glitches in the handsets, they no longer work. I had to contact Ooma to get replacement handsets.

I was looking for a reliable VOIP telephone system that worked well with my T-mobile 5G internet. This phone system has worked well and am very happy with it. Great product.

Different kind of phone title, Just needed a line phone. Hardly rings at all, but it is nice to have.

Phones work very well. The only downside is no headset compatibility or bluetooth.

To start off with such a product that hardly no one had ever heard of, it doesnt surprise me the set up is beyond simple, it does have many features, but I personally dont care for them, kinda useless, this phone having so many features but yet you have to go online to set the most important features, "contacts", with so much power this phone has to offer, it doesnt offer simple methods to the least, I am returning this product, one of the main reasons is the handset becomes unregistered with the base unit and what I had to go through to get reconnected with both handsets was no easy task, the only good thing about this phone is the bill, but with what I said, you get what you pay for, also to add the high charge for porting/transferring your old number!!

You want great phone service for next to nothing signup for Ooma. Simple to install and your choice of all the bells and whistles or go with just paying for the taxes a win win all around.

Works great I only use it for the fax machine line.

Had to have help setting it up but with my son Robs help I am up and running

Great service! Phones work just like any other. Setup can be a pain but isnt difficult. Service will occasionally drop out, and just need to reset Ooma base. Great way to reduce home phone cost!!

Work great with star link.one time purchase and no phone bill.unless international

Had an old school Telo hardwired to my TP-Link AX1800 until it died. I purchased this device and connected to my 5GHZ WIFI network after calling and having it activated and my old Telo deactivated. Everything was fine for 2 days then this device wouldn't connect with Ooma's servers. After trying the 2.4GHZ network and hardwiring it per the manual (between the modem and router) still no luck. IMPORTANT! hardwiring this device per the manual will throttle your bandwidth (to 100MBS). After working with (what a JOKE) Ooma's offshore tech support still no luck. So i returned this device and ended my relationship with Ooma. Note minutes after I cancelled my account I tried calling my old phone number and it was routed to bogus marketing "company". You know the type that tell you you just won $1000 towards XYZ.

Easy setup. Number transport was easy and faster than promised.

Some hic up in the setting. Overall works as expected.

Does what it should and free phone service sure beats the $20/mo I was paying with vonage.

Best Buy staff were very helpful. Ooma is the way of the future. Say goodbye to monopolizing carriers that charge too much.

Quality was very good, but sometimes the audio seemed tinny. In the end we returned.