Customer Ratings & Reviews

Easy to import your current phone number and very economical.

I tried the ooma but ran into issues right out of the box. once setup i notice that it keeps logs of who you call and who calls in and won't let you delete the logs on the website. had issue calling out cause it only allowed me to dial only 7 digits. calling into the phone was fine. called customer service was even worse. couldn't fix the 7 digit issue after an hour. So i decided to cancel my service. That was the worse experience ever! Call center is in the Philippines, and all the did was try to sell me more service. Finally i got upset and told them to cancel it and stop selling me stuff. Fun Quality of the phone is not good.

This is a good way to cut the cord with the cable provider but the sound quality is fair. it works ok but the sound could be better

Goes out a lot when weather is bad keep having to reboot

I’m highly technology literate and there’s nothing about this phone that’s user friendly at all. The sound quality is poor as well as the crappy UI/UX. I gave it two stars because I tend to ignore the 1 star reviews and I want this to be seen.

1. This unit sounded like it was under water. 2. Add up the costs + fees + taxes firstly! 3. Number transfer is $39.99 + fees + taxes! 4. Suddenly after set up, I got solicitation calls every 10 minutes! This was with call filter on max! 5. Service professionals have limited competence. 6. Ooma claims free trial, however when I stop service, only hours after starting service I will be billed taxes and fees!

Its not free …you need to be registered and put your card importation online they charge you around $119+tax for - years

Cheap home phone service with only a big payment!!

Product hardware seems okay, reception and connection not consistent.

The phone does not connect to a cell phone easily. My wife's iPhone never showed the device in the Bluetooth settings. My android did show it in the list but never connected properly. Called customer service to cancel the "free service " which I thought was no charge but we have to pay taxes. I was offered about 4 different options to keep the service which I kept declining. The cancelation phone call took 30 mins. Do not buy this product.

I should have re-read the feedback, this phone had bad call quality, it has a bad voicemail features, ooma is hard to setup, and they "auto" enroll you in the pricey plan, so be sure to review your "services". total scam.

The product is ok but there is literally no technical support. If you run into any issues - you are on your own. Support is next to useless. I tried to resolve an issue where the handset lighting would not go off even when set to go off. So I called them and the rep was beyond unhelpful. Shockingly so ….good luck if you buy this product. You will need it.

If the phones would have worked as Ooma explained, they would have been perfect for my office.

Nice product for someone whom is looking for an VOIP AND a phone service.

This item was very hard to properly connect to my wi-fi network. The connection required two tech calls. After the connection the sound quality of the handsets is terrible. It's almost impossible to understand calls on the handset. I'm looking for an alternative to this system.

Call quality is horrendous. I’ve moved the base unit to various places within my house, and every time I make or receive a call, the person on the other end says I’m cutting out. Nonstop echoes and distortion. Very disappointing

I had high expectations for this product based on other reviews. It did not work well in my home and I have excellent internet service. I had to return it after a few days. Cancelling was a hassle. I was on the phone for 20 minutes before the rep finally agreed to cancel the service. I bought a MagicJack and was very pleased.

The ooma part is fine but the phones are not. The little blue background is hard to see at all times. I returned it and just got the ooma.

the handset is poor quality, you can't hear clearly, in particular, if you turn on the speaker, it becomes a noise generator. I used my old handsets, the voice becomes crystal clean.

Not for me. Too complicated and I was not sure how to set up without messing up my current phone. I returned.