Customer Ratings & Reviews

This is an excellent product that delivers everything that is promised.

I highly recommend the Ooma landline phone system!

very good replacement for my old ooma box.set up a little tricky ,but it work finally.

Great product, easy to install. I live in the country an the reception is great.

Saving money comparing with Verizon phone services. I dislike lack of simple call blocking with basic plan. Premium plan costs $9.99 extra per month.

We went from payin $54. a mth to $17. love saving money

Don't do it, this product is junk, I bought this brand new the WIFI with the router right next to the unit was 1 bar of signal, I had to connect via LAN cable to keep the connection up, Calls would drop, and get choppy. It was a hit or miss to dial out, and incoming calls would not come through. Sometimes the unit would work but with only a 10% success rate it was not worth it. Canceling the account is a beast in itself, I had to play the ooma retention game and it ate 45 minutes of my life. I recommend you do not rely on this unit for an emergency instead use cellular

It is easy to install and save a monthly fee. And customer support is very kind.

Wonderful and good customer service!!! I hope I did it earlier.

Getting rid of cox home phone for moms was a great idea. Saved $35 a month

it is more complicated than the previous system. It is not working on both phones.

Easy install and sound proof to others in room He doesn't hear me calling him

A bit underwhelmed by this product. Though the product looks high quality in presentation, it feels very cheap to the touch. The interface also feels very 1990s, but not in a good way. The call audio quality is probably the worst part about it. I have not tried using our old cordless phones with the base station to see if that sounds better, but I shouldn't have to for $100+.

The unit was fairly easy to set up but took a long time to connect to my router wirelessly. I have one phone connected directly to the router and one wireless Ooma handset. Very handy but sometimes the quality of the calls can be very bad - usually the person I am talking to hears a lot of static. Still it is great for the cost.

Easy to import your current phone number and very economical.

Wanted this for my elderly mother who wants a real phone with a handset vs a smartphone. Bought it for her as a Xmas present. Tried to set it up and keep getting "Device ID Issue. Something went wrong." Called Ooma today and spent nearly 45 minutes on the phone giving information to Ooma only to be told that they are getting the same error message on their end and can't activate the device. Such a huge disappointment. Is Best Buy selling knock offs?

I tried the ooma but ran into issues right out of the box. once setup i notice that it keeps logs of who you call and who calls in and won't let you delete the logs on the website. had issue calling out cause it only allowed me to dial only 7 digits. calling into the phone was fine. called customer service was even worse. couldn't fix the 7 digit issue after an hour. So i decided to cancel my service. That was the worse experience ever! Call center is in the Philippines, and all the did was try to sell me more service. Finally i got upset and told them to cancel it and stop selling me stuff. Fun Quality of the phone is not good.

This is a good way to cut the cord with the cable provider but the sound quality is fair. it works ok but the sound could be better

1. This unit sounded like it was under water. 2. Add up the costs + fees + taxes firstly! 3. Number transfer is $39.99 + fees + taxes! 4. Suddenly after set up, I got solicitation calls every 10 minutes! This was with call filter on max! 5. Service professionals have limited competence. 6. Ooma claims free trial, however when I stop service, only hours after starting service I will be billed taxes and fees!

Cheap home phone service with only a big payment!!