Customer Ratings & Reviews
- Model:
- 811008022365
- |
- SKU:
- 6315932
Customer reviews
Rating 4.3 out of 5 stars with 602 reviews
(602 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Telo Air 2 Internet Home Phone Service, particularly its ease of use and call quality. Many find it to be a great value for the price, with good overall performance and a relatively simple setup. The wireless capability and variety of features are also appreciated, but some users have noted concerns about the battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ooma phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat the monthly price for the service. I would highly recommend this phone service.
I would recommend this to a friendRated 1 out of 5 stars
Wouldn’t recommend this to anybody
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst thing, I am a boy I’m not recommend this to anybody who designs core products poor business
No, I would not recommend this to a friendRated 2 out of 5 stars
Nice streaming phone.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't keep the same phone number. Which was really dissapointing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Speaker Phone from a Horrible Retailer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the device's speaker phone. It was horrible like Bestbuy's customer service and store management. They did not include advertised Win11 with Alienware x17 and do not care to fix it or are too incompetent.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 month. Challenging customer service. Sincerely disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was unable to use, would not connect. Glad I was able to get a full refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones don’t work like they claim. They are junk
No, I would not recommend this to a friendRated 1 out of 5 stars
Sneaky company
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to use this phone you’ll have to purchase their VOIP service. Can’t use with a provider of choice
No, I would not recommend this to a friendRated 1 out of 5 stars
Ugly company with horrible quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ugly company . They say its free but they upgrade you without your knowledge . I just canceled my account
No, I would not recommend this to a friendRated 1 out of 5 stars
Return policy not clear enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t now I only had 14 days to return my item. Wanted to return it but couldn’t.
I would recommend this to a friendRated 1 out of 5 stars
just does not work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know if it is my wifi or what but the interference on calls makes this useless.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to keep my landline number. Easy set up. Can’t beat the savings.
I would recommend this to a friend Rated 1 out of 5 stars
Terrible return policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible return policy. Will never buy from them again
No, I would not recommend this to a friendRated 1 out of 5 stars
Not reliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned product to store, did not work well for us.
No, I would not recommend this to a friendRated 1 out of 5 stars
Constantly drops connection, only works with 2G
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly drops wireless connection. Only works with 2G signal (not obvious in manual). Unit is positioned within 20 ft of router, line-of-sight, yet requires constant power on/off reboots, so frequently we installed a power strip beside it. No issues with previous Telo generation; but this model is unreliable and a constant hassle. You cannot rely on this phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Most frustrating company - 2 DOA phones in a row
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received my 2nnd DOA device in a week...1st would only work in Canada and the 2nd wouldn't register and customer service hung up on me 3 times in an hour.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed….
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to exchange this model for my landlines. Spent 2 hours on setup, still wouldn’t work. Sending it back for refund.
No, I would not recommend this to a friend- Pros mentioned:Call quality, Ease of use
Rated 5 out of 5 stars
Ooma Internet/Wifi Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Directions are very clear and helpful. Set up with the app were simple and straight forward. Calling is easy and clear connection. Would highly recommend this product!
I would recommend this to a friend - Pros mentioned:Call quality
Rated 4 out of 5 stars
Great but VOIP has limitations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works very well, but VOIP has some limitations when it comes to faxing and authentication. For example, while doing taxes, the IRS has a third-party multi-factor identity verification. Some third-party verifications will not work over VOIP even if you port your landline over. Yes, I was able to keep my old landline number for a one-time charge. I have not used the two handsets for I was able to plug the device in my existing phone jack making all my jacks live after disconnecting Verizon at the NID box. So, all of my old landline phones work on the old jacks. Overall, the calls are very clear and I am saving $$$$$
I would recommend this to a friend - Pros mentioned:Call quality
Rated 5 out of 5 stars
So much better than an AT&T landline!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After years of incredibly pathetic landline service courtesy of AT&T, we finally heard about Ooma from a neighbor. We have now happily kicked AT&T (and their exorbitant bill) to the curb and now rely solely on Ooma. Great call quality, easy to use handsets. Overall a vast improvement.
I would recommend this to a friend