Customer Ratings & Reviews

Goes out a lot when weather is bad keep having to reboot

Product hardware seems okay, reception and connection not consistent.

I’m highly technology literate and there’s nothing about this phone that’s user friendly at all. The sound quality is poor as well as the crappy UI/UX. I gave it two stars because I tend to ignore the 1 star reviews and I want this to be seen.

Its not free …you need to be registered and put your card importation online they charge you around $119+tax for - years

The phone does not connect to a cell phone easily. My wife's iPhone never showed the device in the Bluetooth settings. My android did show it in the list but never connected properly. Called customer service to cancel the "free service " which I thought was no charge but we have to pay taxes. I was offered about 4 different options to keep the service which I kept declining. The cancelation phone call took 30 mins. Do not buy this product.

The product is ok but there is literally no technical support. If you run into any issues - you are on your own. Support is next to useless. I tried to resolve an issue where the handset lighting would not go off even when set to go off. So I called them and the rep was beyond unhelpful. Shockingly so ….good luck if you buy this product. You will need it.

If the phones would have worked as Ooma explained, they would have been perfect for my office.

Nice product for someone whom is looking for an VOIP AND a phone service.

I should have re-read the feedback, this phone had bad call quality, it has a bad voicemail features, ooma is hard to setup, and they "auto" enroll you in the pricey plan, so be sure to review your "services". total scam.

This item was very hard to properly connect to my wi-fi network. The connection required two tech calls. After the connection the sound quality of the handsets is terrible. It's almost impossible to understand calls on the handset. I'm looking for an alternative to this system.

I had high expectations for this product based on other reviews. It did not work well in my home and I have excellent internet service. I had to return it after a few days. Cancelling was a hassle. I was on the phone for 20 minutes before the rep finally agreed to cancel the service. I bought a MagicJack and was very pleased.

Call quality is horrendous. I’ve moved the base unit to various places within my house, and every time I make or receive a call, the person on the other end says I’m cutting out. Nonstop echoes and distortion. Very disappointing

The ooma part is fine but the phones are not. The little blue background is hard to see at all times. I returned it and just got the ooma.

the handset is poor quality, you can't hear clearly, in particular, if you turn on the speaker, it becomes a noise generator. I used my old handsets, the voice becomes crystal clean.

If you don't use Ooma service, it is a piece of trash. Ooma should add SIP support for other operators. Without premium service, get Obihai obi200 for free and it offers better services!

Not for me. Too complicated and I was not sure how to set up without messing up my current phone. I returned.

Never used. Set it up for my parents in replacement of their landline but then decided they did not want it. Apparently they're are a number of fees associated with it and customer service was horrific.

Best Buy will likely not allow this review to go through but this is the second time I purchased a new item and received an open box/used item.  I am not sure if I will keep the item, I suspect it was returned for a reason. I am so disappointed.

The product works pretty good. I wish the buttons were backlit to make them easier to see at night.

Stay away from Ooma, they asked me for my credit card JUST to activate this unit which I hooked up to Xfinity, my internet service. They promised there would be NO charges as I am hooked up to Xfinity Internet for my service, not Ooma. They scammed me and are billing me EVERY Month!