Customer Ratings & Reviews

Product so far works just fine, never really answer my landline because of robo-calls. Cut my phone bill from $13 to $6. Setup was simple & fast. “Porting” my phone number only took 3-4 days. The HD3 handsets use AAA rechargeable batteries instead of proprietary battery pack. The base station doesn’t have any “ringer” built in so you do have to connect a wired phone if you need to have it ring. The one weird thing is Ooma’s own web site doesn’t seem to sell this package so I was a little skeptical but it works and is a pretty good price from Best Buy.

Bought it for replacing my landline phone, but then returned because found a better deal with a different company. The phones and the base were nice but the service I found it a little expensive compared to other one. Ooma Offers a free plan but still you have to pay taxes and fees, depending on you're city and state So I just didn't want to pay $120 for the device + $5.45 a month for taxes & fees + the $40 one time fee for transferring my number (that would have been $165.45 up front + $60 for the rest of the year, charged monthly. Now with Magickjack was $60 in total ($40 for the device with a whole year of service + $20 for the number transfer). one great thing I can say about Ooma, is that it offers offers a better customer service. so my sincere opinion is that if you are going to ditch landline and big telecoms to save money go for Ooma. I did my homework and compared it to many alternative companies and found it the best in price AND customer service.

This phone seems to be good and is easy to set up. BUT if you plan to port your current phone service over to it. DO NOT cancel that service until the porting is complete.

I would love to be able to give this a 5 star rating but jeez there are things missing that seem to be common sense. Firstly, you are REQUIRED to have a debit card on file for the unavoidable taxes and fees. I called to ask if i could pay ahead a year or so to avoid having yet another company having my debit card number in perpetuity and another thing to remember to set up again when my debit card gets replaced...no go. There is a way to bank money on the site but its only for long distance. Next...if the power goes out this thing takes multiple forevers to reboot (a long time...a very very long time). Its also not the same long time every time...sometimes its 30 minutes sometimes its an hour but always very very long. The call quality when you make calls is average. Get one if you need one it works well and the price is great but dont expect perfection. There are other things but I'd stop reading about here so good luck.

Great buy! Easy to install an d it has a security system capability built in! Saving a lot of money getting rid of the phone bill and the security service bill from ADT. More access to the status of the security and phone system. Porting the phone number was easy too!

Great land line option… cheap, high quality… crystal clear… easy!

I LOVE my new Ooma Telo! The hookup was easy. No wires is the way to go. The phones are very clear sounding. I'm more than happy with this Ooma tell system!

Newer Ooma with optional wireless and two handsets. My 30 years old one still works. This one for another residence.

Great product. Easy to set up. Only takes about 15min. The sound was very clear.

Pretty easy to set up and use. Also the Porting or transfer of your number is easy as well. They provide what you need to get that done.

Its a no brainer to get one of this VOIP land line. I have it from last 15 years and I am in love with it. Since then I upgraded it third time. They only make money once when you buy it and its a truly legitimate business that provides ultimate value for your money in this this very bad time of inflation.

Easy set up good quality looking foward to all the savings every month

I saw a lot of reviews that said the set up process was difficult or hard and they almost made me change my mind. But, I read the instructions and followed the directions and I had zero issues. Phone and system works as advertised and is easy to use. Thanks Ooma!

I bought this to replace cable companies phone line as they where raising their prices. I have it mostly as a back up phone for my kids to use for 911 or to call us if they need to. I also use it call some family. Easy to set up. Great online settings page. The main box works on either wifi or ethernet port. The phones themselves are easy to use and work. One thing of note if you do not like having to dial a 1 to make a call then you will need to go into the online settings page and change it to 7 digit dial mode.

I didn't realize that I wouldn't be able to receive text messages without purchasing Ooma Office.

works great perfect sound quality and easy to set up and use

Dad recently passed away and was looking to help mom cut bills. Saw this and was amazed at ease of set up as well being able to pick number for her instead of porting old number over. Only have had two people calling a local company for help unlike local carrier that had so many spam calls come through. I would highly recommend this to everyone.

This is an upgrade from an original hub that failed after 12 years. Tech support was able to move my primary phone number to the new unit, but they could not transfer my contacts because the platform iis different. Additionally I was forced to start paying fees and taxes. The major problem is that whenever the unit loses the wi-fi connection for any reason it can take hours to reconnect, if ever. I have had to resort to using the setup app to switch between bands to make connection. Luckily this doesn't happen often since I have Ooma and router on UPS. It certainly doesn't feel as robust as my original hub and I have no hope that it will last for 12 yeasr.

Great price. And It allowed me to make my VOIP system completely wireless.

Excellent call quality and easy to call internationally