Customer Ratings & Reviews

I had the original ooma for years, which I used wirelessly for years by way of a separate purchase of a dongle. This was a pain, so upgrading to this version, which allows for a Bluetooth connection is a Godsend. It was easy to connect and reintegrate into my system. Connection and sound quality of all handsets is great. Coupled with a phone bill of $5.34, best investment I've made! Highly recommended purchase.

Great alternative to reach family members at home without getting kids a smartphone.

I’ve purchased three of these systems, for me and two other family members and installing them recalls the phrase “it’s always something”. One time it’s the setup app that can’t connect via Bluetooth. The next time it’s a WiFi agent that can’t connect through a login-screen (a $30 FireTV stick can). Once installed, however, the product works great. My particular unit was shipped from a store, not a central warehouse like Amazon orders, and as a result, it had some definite shelf wear as if it had been briefly opened and returned (e.g., the batteries for one of the handsets had been opened). The outside of the box was worn.

Inexpensive, easy to install, has lots lots of features.

I have had Ooma for 7 years and I love it. It is great telephone service and has save me a lot of money. I had the old Ooma Telo and wanted to upgrade to the new wireless version so that I could put the Telo where ever I wanted. Very pleased.

This service and handsets works great and is a clear alternative to the traditional land line, (which monthly is much more expensive). Sound quality, caller ID, and voice mail is fine, porting my old number over was easy, and Ooma customer support is very good.

easy to set up and operate great value for the money!

I was looking for an alternative to paying for a landline that we hardly use so I started looking into voip phones. Ooma seemed to have the best reviews and available options. It was a good decision and will pay for itself in less than a year. The sound quality is good. I have no complaints for the little we use the phone. I also like that we could integrate our existing cordless phones into the ooma box. I recommend this for anyone looking for a voip connection.

Overall, I’m satisfied with this item. The handsets are disappointing. Not good sound quality at all on them. I ended up connecting my old handsets into the back of the unit. They sound much better. You can buy this item without the handsets, which is what I recommend.

Didn't want the landline expense so went with this VOIP system. My only issue was the first list of numbers that you select in the setup picked a number that was already an active number for someone else. It took my a couple of weeks to figure out how come I couldn't get any incoming calls. The person with that particular number was frustrated with all those weird calls. We only found out because I received an email from someone who had tried to call the ooma number and said there was nobody there with my name. Once we had it set up and confirmed the phone numbers, this system has worked well. The signal is good and have wandered outside without issues. I am not taking a star off the review as tech support was fairly available and helpful.

TL;DR we bought it as a backup and have never used it except to listen to spam voicemails. My wife and I have cell phones only, but since our cell reception is very bad we needed something because my wife felt isolated without a landline (even though we never use it). We can use ATT wi-fi calling which works pretty good, but we had to have a landline option so we got the Ooma. I've yet to make a phone call on it. I will say that I get a TON of spam calls so I have the settings set to block everyone except contacts. We have no contacts programmed into the phone, but we still get some calls. I would recommend this as a backup, but since we have never had to use it I can't speak to the quality. One thing that sometimes happens is the phone displays the wrong date. I don't mean it's off by a day, I mean the date is totally wrong. Like today is Tuesday 14th July, 2020. It might show that it's Tuesday 15th, July 2020. Resetting it clears that issue.

We bought the system with two handsets, the system works great and was easy to set up but I would suggest saving the money and buying just the device without the handsets, they are kind of crumby.

Tired of paying high price for monthly seldom used home phone service, Had mine thru Cox and every month my bill went up a few dollars, decided to try this system, works great, super clear calls, was able to connect my fax machine with no problem, just follow the recommended settings, I’m now now paying $10. A month and getting far more features than I had before for 2-3 times more cost..... does require a good internet system to connect to however.... overall highly recommended

Ooma is a more reasonable way to use a "land line", far cheaper. It seems a s though all phone lines are now over an internet in some form. Eliminate the telephone company iif you have an internet connection. Only have been using system for two weeks, but seems to be fine.

Bought it as a back up phone, so i dont miss my call for work.

Easy to set up. Sound quality is great. Very intuitive. Waiting to get number ported from ATT. Cant beat the price.

Easy to install. The quality of the phone and the clarity of the calls are good.

Item came in a very timely manner. All parts were in package. I'm waiting to have my number ported over to Ooma, so haven't used the device, yet.

This is a decent phone. Loud Speaker on handset quality is not good. It’s very distorted. Stand by battery life is not good. Since the phone is all black it’s hard to find at night. But call is great quality.

Easy to install, port an existing number, customer service very good, and only fcc tax charges each month.