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Customer Ratings & Reviews

Model:
892943002445
SKU:
3404027
$79.99

Customer reviews

Rating 4.6 out of 5 stars with 2395 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,395 reviews
  • Rated 3 out of 5 stars

    Decent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked perfectly until it stopped working less than a month into buying. Called the company, who replaced it after forcing me several times to troubleshoot on the line, knowing the product was dead. I’m on my second one and I’m hoping for the best. I’d recommend cautiously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VOIP service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Ooma, it's the best VOIP service ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used enough to give a real review yet, but set up ok I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be connected to all house phones via a jack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for my phone number to be transferred

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect and works well. I'm so glad that we went the ooma.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like OOMA but find I am getting too much static and dropped calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cheaper alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    system works great, better than having to pay outrageous land line costs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Most people don't need anything more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    telo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second telo I like the other better it had less static

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great service, but a bit inconvenient to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be connected between you Cable/DSL modem and your router for best quality of service, No way to turn off DNS or assign specific IP's to specific MAC addresses, so for more sophisticated home networks it is a negative. But VOIP service is great when connected as recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for cutting the centurylink drama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect solution only if you have internet good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again will I order from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy used to be a very reliable source for picking up electronics via their app. Currently, I am totally unsatisfied as on two separate occasions the items were shown to be in stock. Within an hour of my arrival of my last attempt to shop at Best Buy the item was unavailable. This will be my last attempt to purchase electronics with the promise of it being available in an hour. Terrible business model. More people have told me the same about their experiences. They’re either out of stock and it shows that it is in stock or they just don’t have it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Telephone switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and price...................................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Base plan auto upgrades unless you cancel

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution: your new plan comes with a free "trial" of Ooma premier, which you have to call and cancel if you don't want to pay over double the monthly amount of the base plan. You can't cancel online; you must call customer service. The supervisor told me they do send an email when your trial is about to end. I did not receive this email. Very unhappy with a company that charges you double what you signed up for. Instead, send me emails about upgrading to premier instead of waiting until your customers notice that they're being charged more than expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Great way to save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought that phone for my mom who was using a landline and paying 60$/month = Payback in aprox 3 months She was able to keep her old landline phone number -

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    No High Phone Bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Great Service, Great Sound Quality. Easy to setup. Was able to port my old phone number. Only pay the taxes for phone service, about $5/month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The future of phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodbye Verizon and Bell. The future of phone service is here.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a bit difficult and I think could be streamlined better. Overall would recommend if you want to keep a home phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product is extremely bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it would be good however it was so far from the truth we ported our number over to the service then immediately started having problems with being able to hear the caller phone had significant static all the time even if we called someone they would always say can’t hear you or what’s the noise I keep hearing I definitely wouldn’t recommend getting this ultimately this year in 2020 discontinued service an got a landline again I can’t even give a 1 star cause it was so bad so this won’t even let me not rate it I had to do 1 star but it’s not even worth that

    No, I would not recommend this to a friend