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Customer Ratings & Reviews

Model:
892943002445
SKU:
3404027
$79.99

Customer reviews

Rating 4.6 out of 5 stars with 2395 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,395 reviews
  • Rated 3 out of 5 stars

    Too far from desk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for me. You have to have your phone plugged into this and this device plugged into your modem. That would leave my phone way too far away from my desk. Had to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!Love it!Love it!Love it!Love it!Love it!Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and porting my phone number was so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 2 out of 5 stars

    good device but will not work with all numbers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device to save some money on my home phone bill. got a great price on it and took it home to hook it up. After I got it hooked i discovered my home number was not transferable. Had to return it for credit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ooma Phone Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple way of saving money on your phone every month. wayEasy to use and it comes with some additional services for the first month.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works about 25% of the time I have to constantly keep unplugging it and plugging it back in because my mom will call and complain that it stops ringing completely reach out to their garbage overseas tech support who don't do anything other than turn every setting off that I have to go back in and re-enable would not recommend at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ooma voip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to have a voip device to replace my landline

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Voip Phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the easy online set up of my Ooma. I didn't think it would work as well as it does glad I got rid of my major carrier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Martial

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad i cannot refer this item for anybody. But because i respect the person who made it that is why i put 3 stars

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy it test and bring it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item , installed test it it was ok but for the porpus3 I have it I will need to purchase the member ship it cost $20 plus the Internet at home $60 total $70. I paid now $89 with TV so that was not good deal for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to install. Well worth the cost in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to lower my phone bill. So far I haven't any problems with it and it works very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. We've had the Ooma for just about a month and most of the time, it doesn't work. We've had to use our cell phones to test and we find that calls don't come in or if that isn't happening, the house phone doesn't ring. You never know if you are getting a call. I like a home phone but I guess we will suffer our losses and just use our cell phones always. Would give it zero stars but that's not a choice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Good Call Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the overall call quality of the service. This is saving me quite a few dollars per month in phone service charges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not recomendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is straight forward and easy to connect. We ended up returning as we were not pleased with the sound quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After a year, it's a brick.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma was to some extent decent. It provided subpar audio quality for VoIP despite it's advertised claims to the contrary. It is missing many of the functionalities compared to other VoIP providers with real cloud-based integration for home/office use. One month ago, it ceased to operate despite performing many hard factory resets. We plan not to buy a replacement. I had a hard time convincing my wife that our cellphones are sufficient. I'm a professional IT Network Integrator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Save on your home phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this for my dad. I have had an Ooma box for 4 years, it works great! Used it when I got rid of my cable package - transferred my home phone to it, went off without a hitch, have not looked back. Transfer to Ooma service was seamless, and service has been reliable. Recommend you pay the $90/year for the Caller ID Name package, also includes junk caller block and other handy features. BestBuy often sells the Ooma box on sale too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good, wish it was wireless.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, wish it was wireless. You have to buy an additional adapter to make it work in a location where you do not a have wired network connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Internet Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace my Cox phone service as a backup home phone. Works okay but we have been disconnected during longer calls which can be a bit frustrating. At $4.00 a month cant complain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frugal folks beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is mediocre. You need to pay $$$ to port your number. Unless you pay extra a month, the basic services are uber vanilla. However, the bill is $6/month. Considering now that Verizon and Comcast give you phone for free when you bundle, not sure there is an advantage--however if you are cutting the cord, this option may work for you.

    No, I would not recommend this to a friend