Customer Ratings & Reviews

Looking for an alternative to landline to avoid the increasing prices, I received the box at home in a short time, it did not take me long to set up the Ooma Telo. So far I enjoyed the service.

This purchase was to replace an Ooma Telo that was damaged due to an electric surge during a storm. I’ve been a Ooma customer for many years and am extremely pleased with the device and service. The Telo is a versatile device, and it replaced my AT&T home service. I bought 2 Linc devices and the Premiere service to have 2 separate phone numbers for my coaching and consulting work. Customer service is always great. After the electric surge, I purchased a replacement unit, contacted Customer Service, and I was back in business in a matter of hours. I was kept informed throughout the process via chat and email. Will keep using Ooma!

saves money affordable works like a charm a lot a of good features.

Easy to set up and good for price. Recommend to buy.

We haven't had a home phone for years, but I wanted to use one for my home business rather than using my cell. We had not heard of OOMA, but a friend had highly recommended it, so we bought a similar model to this one (ours was $159). We have had it for over a year now and have had NO problems with it at all. We have used other internet phones in the past and had very poor service, so we were a little apprehensive about the quality of service of OOMA. But we have great reception, clear calls, and would definitely recommend it. In fact we have recommended it to several of our friends.

Sleek, easy to use, works as expected. We've had an Ooma device for many years and it was time to upgrade.

I recently switched from voyage to Ooma. Best decision I ever made. Call quality is superior in every way. In my state the monthly phone tax is only 3.98 which beat the vonage $34 monthly fee. For an upgrade fee of 9.99 month you get tons of more features but the average joe will only need the basic setup which would only cost your local phone taxes. The setup was extremely easy. I even ported in my old vonage phone number. For me porting was free because I opted for the $100 upgrade because I do make a lot of long distance calls.

Easy setup of equipment and transfer of number. Decent quality calls

I dropped my land line over a year ago and went with just my cell phone. The only problem I had was the cell phone wouldn't work in the basement were my office is. I came across this service and thought I would try it. After setting it up and then doing a chat with CS the box was activated. So far clear sound and works great. But if the internet goes down then it back to my cell phone. Other thoughts: read the instructions and follow them. Then to activate you do that over the internet. That was it, up and running.

The Ooma was a gamble because I have internet in my mom's house and she hardly uses the phone. Thus, instead of buying another phone line, I just bought the Telo and plugged in her old phone base and extra handset. It worked like a charm. The reception is fine as long as the internet is working well and I would say the quality is good. Plus, I love that I can just hear the voicemails left on my smartphone or tablet. Works very well. 4.5 stars.

I recently switched over to Ooma about a month ago and it's been working great. I ported my existing landline number over (paid a one time fee) and it only took about a few days to finalize. As long as my internet is working, the Ooma works. Now I only pay minimal tax/fees to have phone service instead of a monthly plan from a local company!

Works well so far. Purchase was easy and so was the setup. I just moved my phone number over from the local cable provider and will break even and start saving $15+ a month within about 8 months. .

This is a review of my initial Ooma experience. I recently switched from AT&T VOIP to the Ooma Telo. Sign up took about 20 minutes because I was reading all of the options, otherwise it would have been less. The set up is easy and the Telo had no problems updating software and making a connection. Right away the calls were clear and worked as promised. I was amazed how fast my home phone number was ported from AT&T to Ooma. Just two and a half business days. So far a great initial experience.

Easy set up and cheap monthly plan for a landline.

About a month into ownership. Set up was straight forward. The Ooma website is intuitive. We ported our number and that want smoothly in about 2 weeks. Overall very happy.

I had the old ooma back in the 2010 or 2011. Old ooma work good for a while til power is dead. Bought a new one and it is great and neater than old one. Easy to set up and follow the instruction.

Customer service was exceptionally good. Much better than Vonage. VoIP is very clear. Have not used it long enough to elaborate on other features.

I love this system . I have had no problems with it and it was so easy to set up. It is clear sounding no static.

Pay under $7 a month to use! I've had one since 2015 and have saved hundreds of dollars a year. I bought this one as a gift for my brother and sister-in-law. They love it too. Their bill went from $75 a month to $6.34 a month!

Was leery of over the internet phone service but so pleasantly surprised at the Ooma experience. Setup was easy and the call clarity is great! No lag or call drop at all. I recommend this product.