Customer Ratings & Reviews

Ooma Telo is an excellent product! It is very easy to setup and activate. I have been using it over a month without a single negative experience. I love the superior sound quality versus my old landline of fifteen years. Now no more phone bills from my local phone company! Can't believe the savings! And Ooma Customer Service is great!

You get phone service just like a land line for next to nothing a month and you can keep your old phone number. What's not to like? I have used two of these units for about six years and I can say they work just fine.

So I’ve had the previous version of this device for several years now. I couldn’t imaging another service. Simple and cost effective. I definitely recommend it. There are a ton of features that I don’t even use. So again amazing product.

We are saving $42.00/month using Ooma over Service Electric 'bundled' phone service. The clarity is great with absolutely no issues at all. Set-up was very simple. Our phone bill now is $3.83/month for taxes. That's it!

Easy setup, it does what it is supposed to do. I replaced a single-line VoIP service by AT&T. This looks less expensive, and the IOS ap is very flexible.

for the cost of the ooma device, you get monthly landline phone service for as little as 0 dollars a month. you buy the ooma device which is easy to install. first, activate the device. then, connect the device to your router and your phone. an easy installation booklet is included. your phone service is thru the internet. other plans cost less than 15 dollars per month and cover adding cell phones. you can keep your number for 40 dollars. i think there is a device which keeps your phone working during internet outages. have had ooma for years and bought this device for second home.

The product seems to be working fine and I don't have to rely on a big carrier for my landline service now that I have this device working.

Exactly what I needed to replace the one I have. The speaker doesn't work on this old one I have. Gosh I have had this first one since 2017 and bought it at Best Buy.

So far as good as ATT at a tenth the price. Setup was relatively easy and works well with my Vtech cordless phones. Porting the old phone number took two weeks but I got the date of changeover within a few seconds of registering the Ooma. Unwanted call blocking is not a granular as I'd like but the ability to see call logs and voicemail on my computer is nice. Be sure to use the 2 weeks while awaiting the switchover to play with the setup as it's not particularly user friendly.

this is the third ooma unit i have owned, and they are great. you can't beat the price, and you can't beat the savings. i do not like using cell phones as a replacement for landlines, and this is a spectacular alternative.

We had a bundle of services at our weekend house from Comcast: TV, Internet, and Phone. After the initial introductory cost expired, the service became very expensive for little use. So we decided to reduce the TV package, keep good internet, and get rid of the phone service. We decided to get VoIP phone service and ordered the Ooma Telo. What a great savings for an equally good phone service. Ooma was easy to set up. Sound quality is excellent. Voice mail is very good as well. Oooma offers a pemium package for $9.95 per month with a 90 day free trial. This has some nice features, but we decided to cancel the premium service after the 90-day free trial since we are not at the house often enough to justify the expense.

We were tired of paying the high AT&T phone bills, getting poor service and finally decided to dump the land line. We really like it! Great customer service, easy set-up, good sound quality. Actually the sound quality is better than the land line. Should have switched a lot earlier! Highly recommended.

The unit itself is sleek and unobtrusive. The price from Best Buy was $20 cheaper than buying from OOMA, herself! Installation was a snap, and we were phoning with alacrity very soon.

I bought the Ooma Telo for my parents after I helped them cut the cord from cable. The installation and account set-up was simple - only took about 20 minutes and they were ready to go. Call quality is great, they love it.

The item is valuable product there is a $5-10/ mo charge for taxes and fees you find out about. But overall the install is straightforward, the setup works, voice quality is acceptable, the only thing is an extra charge per mo or 1 time for genuinely useful features like porting, call blocking and call forwarding.

Quick easy setup. Watch the marketing for advanced if you don't need or want it. Best Buy was fast and easy as has always been my experience with them. Ooma is a good low cost alternative to hold a second line of communications.

I purchased this to reduce my cable bill by replacing my cable VOIP phone service. I reviewed several other options (Vonage, MagicJack, etc) and chose Ooma. I also opted for the premium service to get the additional features like porting my existing phone number. The premium service cost $99 for a year and included the existing phone number port. It was easy to set up. The support hot line was very helpful. I also like the software interface. My monthly bill is now less than $5. Even with the premium service I am less than $15/month. I have been using it for a month and a half now and haven't had a moment of down time. The calls are clear. I am pleased with the product, software, and service.

Ooma was fairly easy to set up. The monthly cost is so much cheaper than my home phone was costing me.

Setup was a breeze and the voice quality is excellent. I was so glad to be able to file for divorce from my service provider.

Great Voice reproduction with good clarity and tone qualities. Easy setup which took a little while to work through but straight forward. Very quick response to retaining our "old phone number," which they say may take up to 30 days, but in fact was converted over within 48 hours.