Customer Ratings & Reviews

Works great at a great low price-per-month. Calls are very clear and volume is good. I also like the voicemail and call-log features.

Ordering and pickup were easy on the Best Buy web site. Installation pretty easy as well. Checking voicemail seems doable from the device or from the myooma web site. I was able to transfer my home phone number for a one time fee. Looking forward to using the Ooma Tell to make phone calls.

I've had this for over a month now and it works perfectly. You can install it in two configurations...between your router and internet connection or behind your router (if you set it up behind your router, you need to prioritize the traffic to the Ooma's MAC or IP address). Setup is super-easy...had it setup and running within 5 minutes and I could make calls. I was also able to select a local number, which you can also check on before purchasing the device.

It was easy to set up and their web site is decent. If you want to port your current number Ooma will charge a fee of $45.00 to do it. I wanted to keep my number so I paid for it. Otherwise, you can easily pick a new number through them at time of set up at no cost. Quality of phone line is just as good as the one I had through Comcast. I am happy with this purchase. You still need to pay approximately $3.50 per month for state taxes and surgarches.

Replacement for a unit that stopped working after 6 years

I wanted to retain my land line number, but cut my dependance upon Verizon or the cable companies. This allowed me to purchase a bare bones Internet connection without having to choose a package that generally gave me more than I wanted or had extra charges. There are cheaper ways to "cut the cable" for phone, especially if I was willing to lose the land line number I have had for decades. But Ooma seemed to be a reliable way to retain my land line # in a way that I could reliably transfer it elsewhere in the future if I chose to drop Ooma in the future. Setup was very quick and easy, and the audio quality is very good. NOt sure what audio quality would be for a slow internet connection. Mine is a strong FIOS internet, so that may be a factor in my satisfaction. I chose to purchase the Ooma premier plan so am spending $10 per month. This was because it gave me a free transfer of my land line (a $40 value) and I also wanted to test out their spam filter. The filter does seem to filter robo calls, but spammers are getting clever and finding ways to get around that. I'll stick with the premier plan for a year, but most likely will drop it at the anniversary, which will leave me with an ongoing phone bill of $0.

This is my second purchase of the Ooma Telo for a second home. I highly recommend this device for anyone in need of a home telephone. The device is very easy to setup.

this product has great sound quality and no more phone bill its worth the price

Ditched TWC and wanted a home phone. Set up was a breeze. Quality is excellent. I will recommend to anyone.

easy set up and will have cheap phone bills now, works great, had are old phone number ported to it

Easy hookup from router to Ooma that took about 10 minutes. A lot of things are part of the $10/month premium package but you can decline them. After that the monthly cost is the phone taxes. Mine were $4.66 per month. Notable features of the Premium service are; names to match the number on the inbound caller ID. and the incoming message playing over the Ooma speaker. Convenient, but not a deal breaker. Call quality is excellent.

Replaced my 14 year old original Ooma that finally quit working. Works like the last one. Glad to have a home phone for backup again.

The Ooma service is inexpensive, but the quality isn't always there, but we keep it around as a backup to our cell phones because cell service is so bad in our neighborhood.

Excellent Product. No complaints. Easy to use, good sound quality

Nice looking, easy to set up, excellent call quality. Built-in "answering machine" better than standard voicemail because you can screen calls and pick-up a voicemail in progress. Better than conventional answering machine because your messages are on the cloud and can be accessed anywhere, including the phone app. A little annoyed that the information that porting your old number costs $40 isn't more up-front. Took some digging to find out how to change the standard voicemail greeting too. But overall very satisfied,

Very happy with this product. It works great. Plug in to gateway modem/router. It took bout a week for my current number to get ported. It cost about $5.00 a month in taxes or add another 9.99 for special features, which are actually pretty nice.

My earlier Ooma lasted nine years. This new version with WiFi and Bluetooth is a significant upgrade. Install required a call to Customer Support as their app failed to connect to the unit. Their agent was efficient and got me up and running quickly. Once online, this is a great product. The sound quality is very good and you cannot beat the price.

Easy set up, long term low cost telephone solution! Highly satisfied!!!

If you're still into landline phones these days, then I would recommend this option. There is a selection of annual fees based on the level you choose, account details are configurable online, you can block the unwanted numbers in addition to caller ID, call-return, and all other standard phone features. Customer service is alright to say the most, and the unit itself is reliable, although needs restarting from time to time.

Simple to order and activate; they took care of the 'port' transfer of our home phone; there are many options they offer but we only needed the basic. I hope lasts for many years and saves us a ton of money.