Customer Ratings & Reviews

I've had this for over a month now and it works perfectly. You can install it in two configurations...between your router and internet connection or behind your router (if you set it up behind your router, you need to prioritize the traffic to the Ooma's MAC or IP address). Setup is super-easy...had it setup and running within 5 minutes and I could make calls. I was also able to select a local number, which you can also check on before purchasing the device.

It was easy to install, and works fine! Only took a few days to port my phone number. Their chat was very helpful. I took the premium service in order to help weed out spam calls, and it seems to help. Works with my wireless phones, and nice advantage that I can hear voicemail on my mobile phone. I don't use it often, but also can be forwarded to your mobile phone if you need.

this product has great sound quality and no more phone bill its worth the price

It was easy to set up and their web site is decent. If you want to port your current number Ooma will charge a fee of $45.00 to do it. I wanted to keep my number so I paid for it. Otherwise, you can easily pick a new number through them at time of set up at no cost. Quality of phone line is just as good as the one I had through Comcast. I am happy with this purchase. You still need to pay approximately $3.50 per month for state taxes and surgarches.

It is wonderful to not pay a utility company for phone services.

Ditched TWC and wanted a home phone. Set up was a breeze. Quality is excellent. I will recommend to anyone.

I wanted to retain my land line number, but cut my dependance upon Verizon or the cable companies. This allowed me to purchase a bare bones Internet connection without having to choose a package that generally gave me more than I wanted or had extra charges. There are cheaper ways to "cut the cable" for phone, especially if I was willing to lose the land line number I have had for decades. But Ooma seemed to be a reliable way to retain my land line # in a way that I could reliably transfer it elsewhere in the future if I chose to drop Ooma in the future. Setup was very quick and easy, and the audio quality is very good. NOt sure what audio quality would be for a slow internet connection. Mine is a strong FIOS internet, so that may be a factor in my satisfaction. I chose to purchase the Ooma premier plan so am spending $10 per month. This was because it gave me a free transfer of my land line (a $40 value) and I also wanted to test out their spam filter. The filter does seem to filter robo calls, but spammers are getting clever and finding ways to get around that. I'll stick with the premier plan for a year, but most likely will drop it at the anniversary, which will leave me with an ongoing phone bill of $0.

easy set up and will have cheap phone bills now, works great, had are old phone number ported to it

Easy hookup from router to Ooma that took about 10 minutes. A lot of things are part of the $10/month premium package but you can decline them. After that the monthly cost is the phone taxes. Mine were $4.66 per month. Notable features of the Premium service are; names to match the number on the inbound caller ID. and the incoming message playing over the Ooma speaker. Convenient, but not a deal breaker. Call quality is excellent.

Nice looking, easy to set up, excellent call quality. Built-in "answering machine" better than standard voicemail because you can screen calls and pick-up a voicemail in progress. Better than conventional answering machine because your messages are on the cloud and can be accessed anywhere, including the phone app. A little annoyed that the information that porting your old number costs $40 isn't more up-front. Took some digging to find out how to change the standard voicemail greeting too. But overall very satisfied,

We've been Ooma customers for over ten years. Our old Telo unit died so we were happy to be able to get a replacement the next day. Ooma has been reliable and who doesn't love free phone service? According to Ooma we have saved over $4,400 in the ten years we've used the telo device. Highly recommend.

Easy set up, long term low cost telephone solution! Highly satisfied!!!

Great product allowing you for a one time fee to port home phone number to their free system. Only paying monthly tax and fee which in my area is $7. Allows adding address for 911 calls. Easy set up and use existing land line phones and house lines. Good voice quality, etc

If you're still into landline phones these days, then I would recommend this option. There is a selection of annual fees based on the level you choose, account details are configurable online, you can block the unwanted numbers in addition to caller ID, call-return, and all other standard phone features. Customer service is alright to say the most, and the unit itself is reliable, although needs restarting from time to time.

The voice quality is excellent and the mobile app is well-designed. I strongly recommend this to anyone who wants to save money on their phone bills. I have a premium account and I am saving nearly $40/month over what I was paying for telephone service from Comcast. T

Excellent Product. No complaints. Easy to use, good sound quality

I went into Best Buy thinking I was buying the Magic Jack. However, there are yearly fees involved and I started looking at the Ooma, which I wound up purchasing. I am glad I did. Set up was easy. I have a Century Link Modem. At first, I couldn't get the blue light to go on the Ooma Telo. I called the toll free number and they had me check one of the connections and I've been good to go since. I've had this product about two weeks and I'm very happy with it.

Ordering and pickup were easy on the Best Buy web site. Installation pretty easy as well. Checking voicemail seems doable from the device or from the myooma web site. I was able to transfer my home phone number for a one time fee. Looking forward to using the Ooma Tell to make phone calls.

This is a great service for home phone. Just pay taxes under $5 a month! Can't tell it's not a landline!!!

Works well for what its intended for. You do have to pay a monthly fee for the service, but it wasnt too much. Pretty easy set up.