Customer Ratings & Reviews

Easy installation, friendly service techs, & huge savings to boot! What’s not to like?

I went into Best Buy thinking I was buying the Magic Jack. However, there are yearly fees involved and I started looking at the Ooma, which I wound up purchasing. I am glad I did. Set up was easy. I have a Century Link Modem. At first, I couldn't get the blue light to go on the Ooma Telo. I called the toll free number and they had me check one of the connections and I've been good to go since. I've had this product about two weeks and I'm very happy with it.

This is a great service for home phone. Just pay taxes under $5 a month! Can't tell it's not a landline!!!

This was a great option for my home phone. It's easy to use and cheap.

I still like a land line to occasionally send or receive faxes. Didn't like the high prices of my traditional phone company. The cable company's offering wasn't much better. This Ooma was simple to setup. I can send and receive faxes, and the call quality is excellent. Almost as good value as cutting the cable tv cord!

Slightly distorted as compared with conventional wireline phone service but is generally OK. Dial tone starts with Ooma tone chime signature, which seems strange and might be an issue with certain attached equipment. Basic service requires monthly payment of around $6 to cover various fees. Quality is adequate.

cancelled my Comcast phone and used this instead. easy to set up and the voice quality is great.

If you want a "home" phone, not just a cell, and don't want to be gouged by Comcast or Verizon, this works well. Setup was simple. You can have the "free" service for the cost of the device (but you still have to pay taxes and fees). The Premium service is much the same as Comcast only much cheaper.

After ATT cost reached the point that we just had to do something. OOMA had high reviews around the net so we picked it up and set it up that night. We set it up with new number mad sure that everything was working just fine then transferred our existing number. OOMA walked us through each step. They said it could take up to 4 week but it was completed in under a week. Now we have a great phone system and I can use my smart phone with OMMA as well.

Reliable phone service with many features not available from local phone company at a much lower price. Existing phones connect directly to it.

At first all I could do with this was receive phone calls. I called support several times. On the third call I wanted to cancel and they REALLY did not want to give up on me, so...the third time was a charm. The guy who helped me was in the Philippines (2AM-I could hear a rooster in the background). He send a firmware update and lo and behold I could make and receive phone calls.

If you like the ability to old school fax/backup house phone for emergencies, this is the best choice out there. We have had Ooma for a decade now. It's extremely reliable and definitely recommended!

The Ooma Telo works great providing phone service. However, when you register the unit, they automatically start a 'free preview' of their premium service. If you don't catch it in time, you're billed $100 for the annual service. Porting your number is also expensive, when it needn't be. They aggressively push their premium service, but if you can get by their marketing stuff, the product really does what it's made for.

Happy with my purchase. Employee answered my questions. Price was the same as other websites. I've set up Ooma and so far so good. I expect to see savings over the cost of my landline.

Overall, I am satisfied. The number port was very expensive $49. Service is good. Ooma will automatically sign you up for Premier Service ($10/month), so ensure that you manually turn that off. It works out to be out about $88 for the device and about $8 every month after that. As opposed to your cable/fiber/phone provide where it would be about $20 on a triple play package or $20-$40 as a stand alone package.

Easy setup and activation. Home phone for about $6 a month. A great choice.

I had difficulty at first trying to reach the company but was able to do so with success and needs met. It is important to follow the instructions carefully when setting up the phone. I'm still trying to figure out how to 'connect' my other phone lines to Ooma. The sound is clear and I am happy with the results at this time. If consumer wishes to keep 'own' phone number, MUST register for transfer ONLINE before talking to present phone provider; can take up to 3 weeks, so be aware.

was a bit skeptical at first, not sure if I needed to keep a land line having 4 cell phones in the family, but for the cost of the device and the monthly fee of +/-$4.00 it was a no brainer, I have been very satisfied and highly recommend this service, look out for specials so you don’t pay full price…

Easy set up. Great customer service to clear up a address issue. Call quality is on par with the old landline. I did not port my old number. Easy install I disconnected the line coming in from Verizon and attached the phone cord from the ooma device into the existing phone jack and every phone in the house was on line. It will pay for itself in under 3 months.

The quality on Ooma’s service is amazing, especially compared to AT&T’s. The only time it doesn’t work is when AT&T’s connection breaks down. I’ve used it globally connected via LTE to my iPad from Saudi Arabia for 3 years, and it sounded better there on a slower connection than my old VoIP from AT&T that costs 10X the cost.