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Customer Ratings & Reviews

Model:
892943002445
SKU:
3404027
$79.99

Customer reviews

Rating 4.6 out of 5 stars with 2395 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,395 reviews
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for my home phone. It's easy to use and cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Very Good Phone Service At An Incredible Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine at an unbeatable price. Just $80 for the phone router and then about $5.11 per month. And it worked with my old cordless phone. Try it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone's new tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma is a great little gadget and it does what it should do!!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled my Comcast phone and used this instead. easy to set up and the voice quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Paid for itself in less than two months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still like a land line to occasionally send or receive faxes. Didn't like the high prices of my traditional phone company. The cable company's offering wasn't much better. This Ooma was simple to setup. I can send and receive faxes, and the call quality is excellent. Almost as good value as cutting the cable tv cord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to get inexpensive VOIP at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Replaced ATT Uverse VOIP with Ooma. Saved $25 per month. Stopped Suspected Spam identified calls Plugged into router then plugged into house phone wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    a nice "landline" alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a "home" phone, not just a cell, and don't want to be gouged by Comcast or Verizon, this works well. Setup was simple. You can have the "free" service for the cost of the device (but you still have to pay taxes and fees). The Premium service is much the same as Comcast only much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Ooma phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After ATT cost reached the point that we just had to do something. OOMA had high reviews around the net so we picked it up and set it up that night. We set it up with new number mad sure that everything was working just fine then transferred our existing number. OOMA walked us through each step. They said it could take up to 4 week but it was completed in under a week. Now we have a great phone system and I can use my smart phone with OMMA as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the Ooma Telo for a second home. I highly recommend this device for anyone in need of a home telephone. The device is very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works great at a great low price-per-month.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at a great low price-per-month. Calls are very clear and volume is good. I also like the voicemail and call-log features.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Basically OK--tone chime at dial tone start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly distorted as compared with conventional wireline phone service but is generally OK. Dial tone starts with Ooma tone chime signature, which seems strange and might be an issue with certain attached equipment. Basic service requires monthly payment of around $6 to cover various fees. Quality is adequate.

    I would recommend this to a friend
  • Cons mentioned:
    Porting

    Rated 4 out of 5 stars

    Good basic phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ooma Telo works great providing phone service. However, when you register the unit, they automatically start a 'free preview' of their premium service. If you don't catch it in time, you're billed $100 for the annual service. Porting your number is also expensive, when it needn't be. They aggressively push their premium service, but if you can get by their marketing stuff, the product really does what it's made for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocky start but ace tech turned things around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first all I could do with this was receive phone calls. I called support several times. On the third call I wanted to cancel and they REALLY did not want to give up on me, so...the third time was a charm. The guy who helped me was in the Philippines (2AM-I could hear a rooster in the background). He send a firmware update and lo and behold I could make and receive phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best option for free phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a bit skeptical at first, not sure if I needed to keep a land line having 4 cell phones in the family, but for the cost of the device and the monthly fee of +/-$4.00 it was a no brainer, I have been very satisfied and highly recommend this service, look out for specials so you don’t pay full price…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ooma Telo replaces Ooma Telo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 14 year old original Ooma that finally quit working. Works like the last one. Glad to have a home phone for backup again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good choice to drop phone services and saving mone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to order and activate; they took care of the 'port' transfer of our home phone; there are many options they offer but we only needed the basic. I hope lasts for many years and saves us a ton of money.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great customer service to clear up a address issue. Call quality is on par with the old landline. I did not port my old number. Easy install I disconnected the line coming in from Verizon and attached the phone cord from the ooma device into the existing phone jack and every phone in the house was on line. It will pay for itself in under 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Worth the time to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty at first trying to reach the company but was able to do so with success and needs met. It is important to follow the instructions carefully when setting up the phone. I'm still trying to figure out how to 'connect' my other phone lines to Ooma. The sound is clear and I am happy with the results at this time. If consumer wishes to keep 'own' phone number, MUST register for transfer ONLINE before talking to present phone provider; can take up to 3 weeks, so be aware.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Works Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am satisfied. The number port was very expensive $49. Service is good. Ooma will automatically sign you up for Premier Service ($10/month), so ensure that you manually turn that off. It works out to be out about $88 for the device and about $8 every month after that. As opposed to your cable/fiber/phone provide where it would be about $20 on a triple play package or $20-$40 as a stand alone package.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Ooma telo for home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and activation. Home phone for about $6 a month. A great choice.

    I would recommend this to a friend