Customer Ratings & Reviews

This system had an easy & quick set up. Very cost effective than paying for a home line through a carrier, for roughly the same services. I'm able to use my personal fax again. The monthly fees are under $5 for 911 & taxes.

I was a customer of Vonage for 8 years and I changed to Ooma, Im impressed of the voice quality and customer service, I like this equipment and it us cheaper than any phone service company!

I bought the Ooma to replace my Fios Phone service. Porting of the phone number was really simple and quick, it only took 1 day for it to be completed. Everything was up and running within 10 mins. Sound quality is clear and I do not notice any difference compare to Fios Phone. I am saving $35 a month because of Ooma.

Great product. Initial set up had a few glitches but after waiting for about an hour, it all connected without any problems. So far reception is crisp and clear. No dropped calls so far.

We've tried two other VOIP systems (Vonage and MagicJack) and prefer this one. The features are excellent (we pay for the Premier option), including Name Caller ID, advanced call blocking and more. We've noticed fewer robocalls, too.

I was tired of paying $ 30 some dollars for phone service every month. I purchased Ooma Telo. paid few dollars to have my current landline number ported and that was it. It is a plug and play 5 minute install. Works just like a regular phone and I pay less than $4 per month.

We love having a house phone again. We were only using our Verizon Mobile phones and Verizon has extremely unreliable service, but with ooma we have clear reliable service it's so nice to be able to have an uninterrupted conversation again no static or dropped calls.

Been using ooma for years box went bad ooma advised best-buy had the lowest price replaced and working great

Simple installation, works great. Clear as a bell.

This is our second Ooma and we have saved a lot of money using this service. Reception is great, calls are clear and there are great add-on options for even more convenience.

Easy installation. The only challenge is that it needs to be plugged into your Wi-Fi using an ethernet cord. If your Wi-Fi is not where you want your Ooma, then an additional purchase of a Wi-Fi adapter is needed. All in all a great purchase... Looking forward to saving money on my landline bills!!!

I had spoken to several and read many reviews. For $3.85 per month I have phone service! $109 invested paid back in just about 4 months. Highly recommended.

I am using 6 of these at different locations. Used at least 2 times daily unattended. Work well. Access to account easy, but wish they would let an account have more than one telephone. I have six accounts. Otherwise, work fine.

It is a Lot cheaper than our land line work good so far

After a very disgruntled conversation with ATT about land line service, I looked for other options. Ooma seemed to be the best option. My spouse is hearing impaired and their equipment was compatible with Ooma. Plus installation was a breeze and clarity is outstanding. I regret not converting to Ooma sooner.

Well, really, it's just switching cords from either a traditional phone line or cable phone line (and their bills) to OOMA connected to your existing internet without a bill. Love it! Had constant problems with my TWC phone -- now, with OOMA, everything works perfectly.

Ooma works perfectly and is even great for faxing. Calls are in HD and clear as a bell. Right on Ooma

The service works okay if you understand what you are getting into. Customer service is reasonable. I opted out of the premier service from the beginning. We may add this later. The telco unit failed after a month and we had to get a replacement unit. Fortunately I got the replacement through Best Buy since it was just barely within the return window. Hopefully it will work out in the long run. We ported our number so we want to give it a chance.

Great product! Wish we would have switched sooner. Easy set up, you can keep your current number if you want , or you can pick your new number. You get caller ID, call waiting and unlimited long distance for just the cost of the tax, which ours is $4.00 per month.

I really wanted this Ooma to work. My phone bill was getting way too high. The installation was moderately easy; however, after install, I could only receive calls, but could not call out. I contacted Ooma customer service, they escalated the matter to their tech department and the next day someone called me. The woman on the line said, "Oh, you can receive calls, so I guess everything is working fine?" Apparently, no one gave her the message that the problem was with the outgoing calls. She said she would get back to me, but instead, closed the case. After two more phone calls to Oooma, and no resolution, I finally gave up and cancelled the service. In the mean time, they charged me for the monthly taxes, even though the service never worked. The good news is that I ended up giving MagicJack a try. Even though everybody told me it would never work; I had it set up in minutes, and my old number ported over in four days. I am so grateful for Best Buy's return policy. They took the Oooma back with a full refund - Thank you!