Customer Ratings & Reviews
- Model:
- 892943002445
- |
- SKU:
- 3404027
Customer reviews
Rating 4.6 out of 5 stars with 2391 reviews
(2,391 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Outstanding VoIP service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ooma did a great job porting my home line. It cost a one-time fee of $40 and it was completed in 3 business days. Audio quality is exceptional, thanks to the HD codec they are using. One thing to think about...in the event of a power loss, you'll want a battery back-up for your broadband modem/router and Ooma. That will allow you to make 911 calls when you've lost power. There are 2 tiers of service. The basic tier for me is ~$5/month (taxes and 911 service). The second tier costs more but provides all kinds of extra features (white/black list), second phone number, etc. I've tried the Ooma app for Android 4.4 (tried forwarding my home line to this) and the Ooma mobile app didn't quite work correctly. You'll want to put your Ooma box in a visible location because the unit has buttons on the top that essentially function like an answering machine.
I would recommend this to a friend- Pros mentioned:Call quality
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like most people don't see the need for a home phone till now. I shopped around and didn't see paying $50 plus for basic home phone. I came across ooma and it's great. I pay $4.90 a month for basic home phone. Great call quality and a great deal.
I would recommend this to a friend - Pros mentioned:Call quality
Rated 5 out of 5 stars
Great easy-to-install VOIP service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ooma Telo worked straight out of the box in minutes! Connected to Ooma servers immediately, updated, and was online in less than 5 minutes. Phone service and voice quality is as good or better than landline. Highly recommend this as an alternative to POTS.
I would recommend this to a friend - Pros mentioned:Cost
Rated 5 out of 5 stars
telo home phone adapter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and cheap for this price. No issue with it since use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
easy to set up,great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, easy to set up, on line instructions are some what confusing, but can be figured out. Connections are easy and it worked right out of the box. Porting is best done on the telephone , the on line gets gets lost and no action is taken.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to leave Frontier Communications using an Ooma. It was easy to set up and was able to keep my home phone number. After being overcharged by Frontier for over 12 years, and 4 months of continuous errors I finally bought an Ooma Telo!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cut the home phone line
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We previous purchased the Ooma system and disconnected our land line. It has more than paid for itself. We bought a vacation home and bought this one. The set up was simple.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Drop the phone line and save money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and working great. Monitor calls on your cell phone.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Saves me cost of landline, works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced by $50 per month landline with this unit, and setup was pretty easy. I subscribed to their "prime" service which allowed me to port my old phone number to this unit, which only took a few days to have done.
I would recommend this to a friend - Pros mentioned:Call quality
Rated 5 out of 5 stars
Easy to use, with clear calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ooma works perfectly for me. The longest part of the setup process was determining which phone number I wanted for the new line. If I hadn't bothered to care so much, it would have been up and running in 15 minutes. And the calls sound great!
I would recommend this to a friend - Pros mentioned:Call quality
Rated 5 out of 5 stars
Saves on your phone bill!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a landline phone but didn't want to spend too much on it. This is the perfect solution. Call quality is great and I haven't noticed any changes in my internet speed since using Ooma. My taxes/fees for a month are right around $5.00.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cheap land line
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to keep the your land line number for cheap and lots of features. Easy to setup and install also lots of flexibility with adding security system along with internet security.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Working fine now, but it was very slow setting up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to set the Ooma in a room away from my modem and router for a fax machine. I was using an apple access point to connect it. It took quite a while to set up, then kept loosing the internet. I finally hooked it to a Netgear range extender, now it works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
You Need Ooma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last Ooma Telo lasted for 10 years. Had to buy a new one. But that 120 months of not paying a landline phone bill while still having a phone in the house that isn't a cell phone tied to a specific person.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was wary of transitioning from a landline to VOIP but this Ooma solution worked perfectly and was easy to set up. It's saving me over $85/month now that I've ditched the land line.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Phone bill only taxes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for an old ooma telo I bought 7 years ago. Very easy to set up. Ooma even let me keep my old phone number. Only draw back was, it took 10+ mins to get ahold of ooma customer service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Get rid of landline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product to get rid of my landline and use my WiFi as a home phone. It works great. I’d give it 5 stars but there is a nominal monthly service fee that you have to pay that I wasn’t aware of when I bought it. Still MUCH cheaper than a monthly phone bill
I would recommend this to a friend - Pros mentioned:Call quality
Rated 4 out of 5 stars
great VOIP
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet and Cable company VOIP have very high charges from 15 to 30 dollars. OOMA basic runs less thatn 7 dollars, great quality. I got 50 dollars credit and able to call international with plans also. A great buy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Economical landline
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you need a landline.. very easy setup and you can keep your old number!
I would recommend this to a friend - Pros mentioned:Call quality
Rated 5 out of 5 stars
Upgrade from original ooma telo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Ooma since they started and upgraded my telo when it could no longer support my ooma hd2 handset. Sound is better then previous using same cordless phones, can use all the new security products. Works great still happy with ooma.
I would recommend this to a friend








