Customer Ratings & Reviews

Like it very much. Good price and quality. I"d recomment this to everybody.

The clarity of calls is amazing for a voip service. The setup is extremely simple even a novice should be able to get it going quickly. I ported a number to this unit and the port was reasonably fast and didn't seem to have any issues.

easy to install. Replace my landline phone and save a lot. All my old phones are working well as before.

I purchased Ooma based on recent commercials, and it's been just as advertised. Saving money with no monthly phone bill.

The setup was a breeze. The voice quality is just as good as my old cable phone. Be very careful with their “customer service” . You must notify them if you don’t want “upgraded” to their premium plan.

[Employee of bestbuy] It's been an amazing device. No problem installing and setting it up.

I really like the Ooma modem. Very easy to set up. Great product!!

Does exactly as described. Saving me over $1000 a year.

It was very simple to hook up. And I thought it would take longer to have our number ported over but it was done the next week. It's a good product.

This is my third ooma that I purchased for a family member. I've been helping friends and family "cut the cord". This unit works! Does everything it says.

we spend $6/month to have a reliable land-line service in our house. The signal is clear, it works great, and the Ooma customer service is excellent. We've had it for many years and will continue to do so. Cell service in our rural location is spotty, so this is a great solution.

Ooma is really easy to setup and a much cheaper month to month alternative to having a landline.

Works great with high speed internet! Worth the money to have an established home phone number vs just using your cell phone.

Ooma is a great alternative to a landline and has an abundance of features, along with a number of upgrades available.

This is a replacement Ooma. The original was at least 15 years old. The device and technology is great. Ooma customer service not so great. One has to call Ooma customer service and wade through their automated system to explain that you have an account and are installing a replacement unit. Took 2 days. Otherwise its working great.

Had Magic Jack VOIP phone and had a problem almost every year. This time it would not let me use touch tones when needed to responed to automated answering systems. So far OOMA is working great with much better voice quality.

I love this product. From out of the box to fully functional was only about 20 minutes (with product registration and optioin selection) My old number was ported over in about a week. Love it. Calls are clear, no lag.

While more expensive initially than Vonage, the low reoccurring cost makes Ooma a clear winner for thoes of you not willing to reduce quality and reliability, but value their cash!

Ooma is, to me, hands down the best VOIP provider out there, and I have 30 + years of experience, though most of that was spent with one company that became progessively residential service unfriendly. Ooma is also the best value for quality of connection and options at an affordable price, in the USA, Their website dashboard is just great, and their features are amazing. However in my opinion their Telo is not durable. In short order I went through 4. And they are VERY expensive to replace. When I left the other company, even though it has no comparable value for service, the box at least was still going strong after 12 tears. Ooma is so close to being the perfect VOIP phone provider, IMO they can and should do better. However, I am not leaving. And BTW this particular Best Buy device, for the record, was brand new and only lasted a little over a year. Exactly long enough to go off warranty.

This is my second Ooma Telo. My first unit stopped working after ten years of very reliable service. This unit works just as well as my first.