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Customer Ratings & Reviews

Model:
892943002445
SKU:
3404027
$69.99
Save $10
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2390 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,390 reviews
  • Rated 5 out of 5 stars

    Land line replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Tech support not so good though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product Review has been positive and satisfying. Would definitely recommend this item...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Product. Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Works great. Customer service great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone system without the phone company price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying our local phone company for a phone # that we don't use too often, but didn't want to totally abandon having a landline # (I don't like to give my cell # to everyone). This is a great option, inexpensive monthly fees, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ooma Telo is easy to install and works great..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ooma it's the way to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart way to save $$ on land/voip. It works! Just need internet. Allows you to keep your existing land/voip number and port to Ooma, but there's a fee which could be much lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma-Telo Home phone service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product and happy it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat skeptical about Ooma but decided to give it a try. I have used it for about a month now and it's working well. Set up was simple and I have not had any issues with my calls. I do have to dial 1, which is a like annoying, but it's with the savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to keep your landline.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to keep landline for the home and same number. Simple setup and had phone number ported from cable company in a week. All I have to pay are the taxes. Great deal and the audio quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good and it's been about a month. Getting my home number ported was a pain but that was because of my local phone provider so I'm glad to be done using them and paying almost $80/mo just for phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexander Graham Bell would have approved it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this was invented in the 90s.land Line phone service from the era was very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super VOIP service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years of paying more than $30 per month for U-verse phone service, I have decided to go with Ooma. Now I pay less than $4 per month and have better phone service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality is only so-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it installed for just over a week. Even with pretty fast internet (45Mbps down), the sound quality of calls can sometimes suffer. On a call this morning, I had to ask the person on the other end to repeat themselves a few times. And a message left today was mostly incomprehensible, but thankfully was a political robo-call. We don't use the phone that often, relying mostly on our cell phones, but didn't want to get rid of the line completely since so many people still have it. I do really like the features such as black-listing spam callers, and the ability to make changes to settings online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OOMA is a great replacement for land line based phones. Mom is 96 and doesn't work well with our new fangled phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love FREE home phone service w/this Ooma modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product of modem needed for free home telephone service by Ooma. Shipping was extraordinarily fast. It arrived the day after ordering online! Nicely packaged and in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace the phone service from my internet provider. Works better and is much cheaper. Even have the ability to answer calls and get messages on my smart phone. One of my best purchases

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    great phone for cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good clear service and love the cheap monthly rate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Experience with Ooma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product from Best Buy end of January, I did the initial set up per Ooma instructions while I waited for them to port my number. First of February I received an email from Ooma that my number was successfully ported to Ooma, I then completed the Ooma set up. Everything was fine until the first of April when I noticed I hadn't recieved any incoming phone calls for a couple of days, even though I was making outgoing calls. I contacted Ooma immediately via live chat, and then a phone call to their technical group. Over the past 14 days, I have contact Ooma numerous times. Each time they promise to fix the problem within a few days. Now when I call them, all they can tell me is that my problem has been "elevated". By the way, their call center is located in the Philippines, so their English is not very good. They have promised to contact me by email, they never have. They have promised to follow up, they never have. If you read the 1 and 2 star reviews about Ooma on various websites, you'll see that my problem is not unique. I would never recommend Ooma! I still have a phone line which won't receive incoming calls, and, I'm out over $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Even Better with the Ooma Handset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy it, just wanted to pay next to nothing for phone service and it certainly achieves that right out of the gate. The call screening feature on just the basic services is amazing. I've managed to stop harassing calls from telemarketers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money on monthly phone bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has exceeded my expectations and has saved me an enormous amount of money on my monthly phone bills.

    I would recommend this to a friend