Customer Ratings & Reviews

Stop paying high telephone bills. Get this and just pay the FCC tax a month. That's it.

Aside from the initial number port charges, my bill has been reduced significantly. So far it works great with no noticeable difference from my previous phone service

Been using ooma for years. Bought this one for my parents! Phone bill now is only tax and is about 6 bucks a month!

Works great. Decided to cut cord but wanted to keep home number. Porting was simple and helps save $ over cable phone.

I replaced Comcast voice service with Ooma. I can't tell the difference other than the dial tone is different. Same voice clarity. Recommended.

So far we like it. Have not gone premier yet but like this product so far. We may reach premier status but still testing it out

Nice option to transfer an existing phone number to an ip phone but the setup and cost are somewhat prohibitive. I would probably not use this as other options are less expensive and easier to setup and use.

I've had this unit for about 3 weeks. I previously had VOIP phone service through my cable company. I had high hopes for this phone service but unfortunately I've been disappointed. One disappointment is the voice quality. Some calls are okay but other calls are terrible. It's particularly annoying when the voice message is hard to understand. You can't just ask the party to repeat what they said. The other thing I don't like is that the ooma unit and your primary phone are located next to your router. My router is in a spare bedroom. I may have to buy a new phone with more handsets so I can add a phone in the kitchen and family room. Their sales pitch is that this phone system is superior to cable VOIP, but I prefer my old cable VOIP.

I read a lot of reviews regarding the Ooma system and have been very pleased. It is almost a simple set up. GREAT CHOICE.

When it works, which is most of the time, the device is a good value as the only charge after the initial purchase is a small monthly payment in taxes. When it doesn't work, it can be difficult to troubleshoot.

This thing is great. No more paying the cable company big dollars for phone service. Just stick to Ooma’s basic service and it costs less than $5 a month.

Seems to be great and the customer service was very helpful . Didn't realize that you don't need to dial the area code unless it is long distance.

I’ve I had my ooma phone for three years and just bought another one for my eighty seven year old mother ln law who is in a retirement center

No problems, system works great and if you do have any questions customer service is probably the best customer service that I have dealt with for a long time.

Works good so far. Had to call their customer service to get it set up correctly but no problems since then.

I have been an OOMA user for a LONG time. I finally had to replace the old unit which I would guess is at least 10 years old. Very happy with the service.

Ooma has allowed me to keep the home phone for a fraction of the price the cable company would charge. Super easy setup!

Hard to evaluate when I have not had time to try implementing product. Too much effort trying to add router to computer. Used to having Geek Squad assistance, not receiving assistance so not able to give you a rating. Sorry, since I have not gotten up and running, I can't recommend it at this time.

My purchase was to replace one I have had for 5 years. It is so great to pau $3.47 a month that when it was hit by lightening, I went right out and got another one.

After 15 years with a landline company with poor quality service, we finally switched. Ooma is so much better & less expensive. I wish we had switched sooner.