Customer Ratings & Reviews
- Model:
- 892943002445
- |
- SKU:
- 3404027
Customer reviews
Rating 4.6 out of 5 stars with 2390 reviews
(2,390 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent VoIP Home Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ooma Telo home phone is really a best option for my home office. It helps me save a lot of money. Excellent product and services.
I would recommend this to a friendRated 2 out of 5 stars
Caller ID does not work correctly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as advertised except caller ID - any inbound calls from wireless callers do not show the correct caller name. Instead, will show a name of a town and state. Multiple calls to their tech support could not solve the issue beyond adding the caller as a contact. Ooma claims they have no control over the inbound caller ID information they get passed, but we never had this issue with Comcast VOIP service. With all the junk / spam callers, this is a pain in the you know what. I would look at other services if you care about Caller ID.
No, I would not recommend this to a friendRated 3 out of 5 stars
Customer service - NOT GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have gotten the run around... I cancelled the service and they have not stopped charging my account for the monthly service fee. Now, I can get them to connect me with the right organization in Ooma, because they are TOO busy. Multiple call attempts, so far...
I would recommend this to a friendRated 4 out of 5 stars
Good VOIP unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to my router and phone handset. I like that you can listen to the voicemail directly from the unit itself without using the handset.
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ooma is a great investment to save on landline phone service.
I would recommend this to a friendRated 4 out of 5 stars
ooma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good custormer service. Ported exsisting number to ooma was fast, only took 5 days.
I would recommend this to a friendRated 5 out of 5 stars
Good device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home phone device to have as long as you have wi-fi or a modem with a Ethernet hook up
I would recommend this to a friend- Pros mentioned:Call quality
Rated 5 out of 5 stars
Wow Ooma
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a MagicJack and it had horrible call quality, it disconnected call all of the time. Incoming calls went to voicemail. Complete junk for me. I installed the Ooma and it was up and running on my network in less than 30 minutes. Crystal clear calls and works with my alarm system
I would recommend this to a friend Rated 5 out of 5 stars
Replace land line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work good after first month. Wasn't quite ready to go without a home phone, so this was a good mid way answer.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love ooma, no problem and no issues i have it like 4 weeks ago.. best thing is lower price monthys
I would recommend this to a friendRated 4 out of 5 stars
Great alternative to Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Time to cut the cable with Comcast. Ooma makes it easy to end costly phone service from Comcast. Sorry I waited so long to switch.
I would recommend this to a friendRated 5 out of 5 stars
Excellent overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time delivery. Keep me posted With tracking information.
I would recommend this to a friendRated 4 out of 5 stars
Great voip
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware the service fees which ooma charges regardless of what you need. Call forwarding extra !
I would recommend this to a friendRated 3 out of 5 stars
Check the rebates and warranties quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My main gripe is nothing is as promised. I was supposed to get a 40% discount. Then I was supposed to get a 20% discount I didn't get any discount. The first year was supposed to be covered in the purchaseS price. It wasn't. It took me about a month to get someone to install it for me. The Best Buy refund was only good for 18 days.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of the ooma telo and all are working perfectly-- saving $ every month now
I would recommend this to a friendRated 5 out of 5 stars
Works as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Eliminated my phone bill. Bought the fax adaptor as well.
I would recommend this to a friendRated 5 out of 5 stars
Replacement for original Telo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our original Telo, several years old, failed and this purchase was a replacement. Works fine.
I would recommend this to a friendRated 4 out of 5 stars
phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kind of noisy and a lot of static but works unless raining
I would recommend this to a friendRated 5 out of 5 stars
Overall, good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a simple set up and if you run into problems, someone is always available.
I would recommend this to a friendRated 4 out of 5 stars
No more unwanted calls!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do far our house has been so quiet without all the ringing from all the robots calls!
I would recommend this to a friend