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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,144 reviews
  • Rated 5 out of 5 stars

    Mac to normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with getting my Mac back to normal!!! I appreciate it and it didn’t take long at all!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    Replaced hard drive on my sons desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me months before bringing my sons computer in to be fixed! Once I did it was fixed in a day! Geek squad figured out the problem kept me updated and fixed! I was happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They reprogram my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was so very polite and patient took me right in got me right call me the same day to come pick it up great job Greek Smart

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Helping an old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives were knowledgeable and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at the store were awesome. Especially Mike, who seemed to know exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so fast, i was worried i would be without my work laptop for days but i walked in and they fixed it that same day

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Saved a lot of money and hassle. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to troubleshooting for computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem with my gaming PC I can rely on them to fix the issues

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good Job & Friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife "bricked" her MacBook Air by unplugging it during a software update. The Geek Squad team was very thorough in explaining the process and got the computer completely rebooted and ready in less than 24 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    The Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. You all have helped me out of several binds and allowed me to walk away a happy camper. Than you for your talent and support!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    geek squad help me with Boot Camp Assistant issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is very helpful they were able help fix my mac off issues in 1-2 hours i was get my mac in one day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! They were able to fix my Rog alley and I picked it up the next day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me back to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was super helpful! They were able to have my computer back to me in 48 hours which was great!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Asked the Geeks to install the OS on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my laptop OS to windows 10 and the geeks removed the lod OS and installed Windows 10 on my computer. Was quick and it solved all my issues. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the geek squad service. I’ve went to them for all of my computer issues. They are very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is that they didn't send me any message updates during the whole process. I ended up going to the store and waiting an hour as they finished. Luckily, they finished RIGHT before they closed

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & knowledgeable. They arent condescending

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Had computer done in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my computer and did a great job. Super people to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and courteous service. I was very pleased with the high standards that Geek Squad represented. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great team who helped us during the event.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and professionalism in response

    I would recommend this to a friend