Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,130 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & knowledgeable. They arent condescending

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    geek squad help me with Boot Camp Assistant issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is very helpful they were able help fix my mac off issues in 1-2 hours i was get my mac in one day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and good quality repairs the employees were very helpful to me and helped out a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Had computer done in record time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my computer and did a great job. Super people to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personal were great (jeremiah) but your app is really bad. If lf i had to deal with it to make a purchase i would go somewhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    The Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. You all have helped me out of several binds and allowed me to walk away a happy camper. Than you for your talent and support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and amazing ! I’ve never had a bad experience here , would definitely recommend this family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Knowledgeable and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the geek squad service. I’ve went to them for all of my computer issues. They are very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great team who helped us during the event.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and professionalism in response

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good Job & Friendly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife "bricked" her MacBook Air by unplugging it during a software update. The Geek Squad team was very thorough in explaining the process and got the computer completely rebooted and ready in less than 24 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Asked the Geeks to install the OS on my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my laptop OS to windows 10 and the geeks removed the lod OS and installed Windows 10 on my computer. Was quick and it solved all my issues. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i got ever needed from this and would recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is that they didn't send me any message updates during the whole process. I ended up going to the store and waiting an hour as they finished. Luckily, they finished RIGHT before they closed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transferred data and set up windows 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when I had questions, or problem, set up software

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and courteous service. I was very pleased with the high standards that Geek Squad represented. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Geek Squad fixed my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful and kind with all of my questions and got my computer back to me quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    operating software install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and got to the problem straight away. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 4 out of 5 stars

    Geek squad installed my hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my hard drive was very useful and helpful describing what I needed to do once everything was loaded back on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's customer service is friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is customer service and more information about what they are fixing that is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating System Install was Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Sanford Florida store, and their Geek Squad staff is awesome. They called me with updates, and suggestions on what to do when the problem was more than expected. They did the install and my computer was ready in less time than expected. Awesome job!

    I would recommend this to a friend