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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,152 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & knowledgeable. They arent condescending

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 4 out of 5 stars

    Geek squad installed my hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my hard drive was very useful and helpful describing what I needed to do once everything was loaded back on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful and kind with all of my questions and got my computer back to me quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    The Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my hard drive and explained my options clearly. Most is the files were reinstalled and the computer is working better than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek squad look at our lap top as we were having problems. The "squad" replaced our hard drive and less than 48 hours later, we were back in business. Thanks for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Best Buy for guiding me from scammers and keep my account safe

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service, prices, and time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my service from Geek Squad! They had to do a full wipe and reinstall of my computer so i could sell it. They had it done earlier than expected and were very nice and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 without any issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Envy was set up with windows 10 and no problems to report. I was confident with the Geek squad installing my operating system and my other software.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great team who helped us during the event.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and professionalism in response

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    SWEET!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my computer is now working faster than before (at least thats what it feels like) and is in great condition. they even added an app to my desktop for quick assistance from the geek squad online.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are punctual, helpful, and take the time needed. They all deserve a promotion, raise, and steak dinner :)

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    operating software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and got to the problem straight away. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad transferd fro pld to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad to transfer from my old laptop to new laptop...very efficient, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They reprogram my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was so very polite and patient took me right in got me right call me the same day to come pick it up great job Greek Smart

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How easy can this be. Very simple and easy. Talk to the staff and your all set and ready to go. then pick up your items the next day. Speedy service and your all set,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service performed on my computer, was great. performs like new. I will suggest that any one who has a problem, Seek out the Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are great. they were very nice & helpful & were even trying to get dibs over the others on fixing our computer. Will definitely be using these guys from now on. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac to normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with getting my Mac back to normal!!! I appreciate it and it didn’t take long at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Membership is a YES !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and didn't want to risk losing data during the transfer. I went to the GBeek Squad counter and was offered a year membership covering all my electronics including TVs. They even come to your house. I used the plan once already when a battery in a computer needed to be replaced. So nice to have a fast and easy resource for repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks at the SouthGlenn location of Best Buy were outstanding in their service, knowledge, and availability and scheduling. My PC is super-fast and is running much more effeciently.

    I would recommend this to a friend