Customer Ratings & Reviews

The agents replaced my hard drive and explained my options clearly. Most is the files were reinstalled and the computer is working better than ever.

I bought a new computer and didn't want to risk losing data during the transfer. I went to the GBeek Squad counter and was offered a year membership covering all my electronics including TVs. They even come to your house. I used the plan once already when a battery in a computer needed to be replaced. So nice to have a fast and easy resource for repairs.

they are punctual, helpful, and take the time needed. They all deserve a promotion, raise, and steak dinner :)

I dropped of my Mac book to be wiped clean and a new system put on it it took longer than I expected however it was well worth the wait. They kept me updated and the Mac book is updated and running well.

The agent helped from from the moment i walked in the door. I was greeted and asked what i needed help with. The agent then proceeded to explain exactly what was going to happen and gave me all my options. At that time the agent proceeded to take all my information down and he got started. Definitely would recommend to friends and family.

The laptop that I just bought was set up and loaded to where I had hardly anything to do, and it was very easy and simple to follow, my old laptop was also easy to set up after it was restored to a new one

My new HP Envy was set up with windows 10 and no problems to report. I was confident with the Geek squad installing my operating system and my other software.

We had the Geek squad look at our lap top as we were having problems. The "squad" replaced our hard drive and less than 48 hours later, we were back in business. Thanks for a job well done!

I was very happy with my service from Geek Squad! They had to do a full wipe and reinstall of my computer so i could sell it. They had it done earlier than expected and were very nice and thorough.

Very quick and polite to work with, definitely will be back if I have any issues with my PC again.

The service person was great and made a good decision

my computer is now working faster than before (at least thats what it feels like) and is in great condition. they even added an app to my desktop for quick assistance from the geek squad online.

Members of the West Nashville Geek Squad have been very professional and patient. Every member has been able to translate technical descriptions and directions into a level of understanding which is useful.

The service performed on my computer, was great. performs like new. I will suggest that any one who has a problem, Seek out the Geek squad.

How easy can this be. Very simple and easy. Talk to the staff and your all set and ready to go. then pick up your items the next day. Speedy service and your all set,

these guys are great. they were very nice & helpful & were even trying to get dibs over the others on fixing our computer. Will definitely be using these guys from now on. A+++

I had issues with my computer which is over looping when its reboot Im glad that I went to geeksquad . The tech lady took care of me and analyzed the problem to my issue. I got my computer back like its brand new.

Great customer service on the phone and in person thank you

Robert was professional pleasant and very effective. Great job!

The Geeks at the SouthGlenn location of Best Buy were outstanding in their service, knowledge, and availability and scheduling. My PC is super-fast and is running much more effeciently.