Customer Ratings & Reviews

Store personal were great (jeremiah) but your app is really bad. If lf i had to deal with it to make a purchase i would go somewhere else.

The Geeks at the SouthGlenn location of Best Buy were outstanding in their service, knowledge, and availability and scheduling. My PC is super-fast and is running much more effeciently.

The service person was great and made a good decision

Service was fast and amazing ! I’ve never had a bad experience here , would definitely recommend this family and friends.

Very quick and good quality repairs the employees were very helpful to me and helped out a lot.

My Mac laptop would not accept updates. The Geek Squad fixed that issue and cleaned up my laptop. Great, fast service.

Thank you Best Buy for your helpful staff. Always there to service their customers. If they see you they will help you. Needed printer ink today and I had a very friendly cashier.

Love the Geeks!! Wish i would've subscribed to it sooner, saved me alot of money and the service was great!

The laptop that I just bought was set up and loaded to where I had hardly anything to do, and it was very easy and simple to follow, my old laptop was also easy to set up after it was restored to a new one

Robert was professional pleasant and very effective. Great job!

Great customer service on the phone and in person thank you

They were nice, during the height of Covid and they had their precautions set-up with appointments but were still abe to see me that day. They had to reinstall Windows10(I tried every trick I & my friends new. I even zeroed out the drive and tried to do a fresh reinstall but nothing by Windows worked sense an upgrade froze and never restarted. It ruined a decent gaming computer until Best Buy was able to fix it!! Had it done that night/or morning. It was ready by lunch the next day!! Thanks

All the staff are just great. Very informative and helping each other. timely service and helped on the appointed time. Made recommendations to benefit my computer.

The technician was really helpful and it was so great that it was ready WAY BEFORE the estimated time

Members of the West Nashville Geek Squad have been very professional and patient. Every member has been able to translate technical descriptions and directions into a level of understanding which is useful.

The customer service is excellence the guy his name is NATE he is so good and knowledgeable and patient with me and so good at his work and i highly recommend him!

It is customer service and more information about what they are fixing that is the best!

Love it, i got ever needed from this and would recommend to everyone

I had issues with my computer which is over looping when its reboot Im glad that I went to geeksquad . The tech lady took care of me and analyzed the problem to my issue. I got my computer back like its brand new.

Excellent service and very attentive workers !!!!!