Customer Ratings & Reviews

Top notch people and very customer friendly. To me a one stop solution for all problems

Love the Geeks!! Wish i would've subscribed to it sooner, saved me alot of money and the service was great!

My Mac laptop would not accept updates. The Geek Squad fixed that issue and cleaned up my laptop. Great, fast service.

The technician was really helpful and it was so great that it was ready WAY BEFORE the estimated time

Thank you Best Buy for your helpful staff. Always there to service their customers. If they see you they will help you. Needed printer ink today and I had a very friendly cashier.

They were nice, during the height of Covid and they had their precautions set-up with appointments but were still abe to see me that day. They had to reinstall Windows10(I tried every trick I & my friends new. I even zeroed out the drive and tried to do a fresh reinstall but nothing by Windows worked sense an upgrade froze and never restarted. It ruined a decent gaming computer until Best Buy was able to fix it!! Had it done that night/or morning. It was ready by lunch the next day!! Thanks

All the staff are just great. Very informative and helping each other. timely service and helped on the appointed time. Made recommendations to benefit my computer.

Excellent service and very attentive workers !!!!!

Best buy has the best prices and they can do price match. I’m a Total Tech member and its worth more than what you pay for. Everything comes with geek squad protection and if anything happens to what you bought, they will fix it, give you a new one or they will give tou store credit! What store does that?!

They fixed the problem. Partitioned a hard drive with a MacBook that turned into an absolute conundrum. Then geek squad came along and fixed it. Thank you

The team was great. I recently retired, and I had always had the luxury of a large IT department to support my tech needs. Now, I need a new support team, and that is what drew me to purchase my new computer at Best Buy. I needed the IT support. And...my first impressions have been awesome.

Everyone was so professional and patient. Noah was the best!

Swuuuaaad!! Save the day like always!! Thank you. They killed it

A great service to be a part of any time, any where. Consider it highly as one never knows when a GEEK SQUAD will be needed. I was stuck and there was no other choice but FIND A GEEK SQUAD.

Very easy to talk and understand. Very helpful and polite.

Had to have an operating system install. Was done fairly quick and everything worked perfectly.

The customer service is excellence the guy his name is NATE he is so good and knowledgeable and patient with me and so good at his work and i highly recommend him!

my new pc i just bought came with windows 11 and wasnt letting me open certain games i downloaded on the desktop so i took it to geeksquad so they can switch it back to windows 10 for me and they did it quickly same day no charge , professional people there and very nice and knowledgeable

Some pricey to perform a basicOS install on a new hard drive, but the tech did allow me to view that the computer was operating as expected once the unit was returned. The computer was ready when promised with the old hard drive intact.

The Geek Squad's help installing software & other computer "troubleshooting" & repairs made everything easy for me--as a self-identified non-tech-savvy semi-Ludite senior.