Customer Ratings & Reviews

I had to get a laptop recovered, they couldn't have been nicer or easier to work with, I was so impressed with the gentleman who helped me, he was knowledgeable but didn't make me feel bad about my much lesser knowledge than he has.

Service was great. Technicians were great. Product received was great.

Service was quick and professional. Service agent was helpful and offered various options for upgrade. Laptop was fixed and ready for pickup when promised.

They know what they are doing with your electronics

I was treated quickly,courteously,professionally and I received a phone call explaining what they found and the action to take and two days later I pick up my devise

Great service with employees providing excellent help

The Geek Squad staff were all great! Hated to have to buy a new computer at the time but they worked with me to get the best deal I could. Being disabled and homebound pretty much most of the time it is my lifeline.

they did an excellent job of fixing and updating my laptops and communication was excellent on what was being done and how long it would take. i will definitely be using Geek Squad for all my technical support in the future. i was extremely impressed with the customer service and technical support.

Alex got my laptop operating system reinstalled and saved my data. Good job.

The Geek Squad always does a great job. Don’t know what I would do with out them. Thanks for your hard work!

The geek squad department is awesome! They helped me understand exactly what needed to be done to my laptop and why. My laptop works like new.

Had my MacBook completely wiped clean and the new operating system loaded. Geek Squad did a great job, fast turn around time as well.

I had not used this service before. They were very helpful and informative'

These people were very helpful with unlocking our iPad that had been disabled. They explains things thoroughly and accurately. I would recommend them again.

the agent cleaned out my Mac laptop put in a new operational software, now baby runs like new.

Operating Software Install For my Mac mini this people they are fast is going years I’m still work perfect geek squad

AAAA++++++ outstanding service! Was a walk-in and they still helped me with my computer.

I opened up an email from Fedex, I had been waiting on several packages. It turned out to be a ransom virus! My files and documents were taken over and held for ransom! I was completely lost on how to remove it without losing all my data. I called the Geek Squad for help. They said they could reset my 2 year old HP Envy back to factory settings without losing all my stuff. I took it in on a Saturday afternoon, and by the next morning it was done! I was able to connect my external and didn't lose a thing, not even Microsoft Office. What great service! Thanks Geek Squad!

Employees were excellent , very knowledgeable and helpful

Service was awesom! Everything was explained in detailed and I love receiving status updates via email and even being able to check the status of my repair!