Customer Ratings & Reviews

I have no complaints they fix everything but not all cellphones. You do need an appointment to pick up or drop off but it could be the same day or the next day and you can go earlier too but need t wait on line. I pay I believe $200 for the year for all services but limited to other technical support which I have to pay for fixing other parts, etc.

Super helpful in setting up my new computer. Very satisfied

Geek Squad had to reinstall my windows 10 which crashed and ghost my hard drive. they did a great job.promised 48-72 hours and got it back in less than 24.

I took my surface pro to the geek squad because the keyboard had stopped working hoping they could help. They removed the software and reinstalled it with no luck. They are not able to work on the surfaces due to the company that makes the surface not allowing them to do so. If I had known that I would not have spent $100.00 for the work that was done. I was not told that they could not do anything until after they had reinstalled the software and that was not the fix. At that point I had to pay. Ask question before you let them do any work.

My geek squad tech was professional and knowledgeable and completed the install in a rely manner

The team was very good installing the software. I would recommend better scheduling as it was not completed within the timeframe they gave.

Great service. Item in stock and the computer was repaired within 2 hours.

Best buy. Secured my documents from the hacked laptop. Wiped the memory clean, and then added new antivirus/ firewall software, and then reinstalled my information

I am very satisfied with the service that I have received from the Geek Squad. They were very helpful and knowledgeable during all of my interactions with them.

The agent was very informative and the work was done very quickly. Will return again for future needs!

great service friendly personnel repairs fast knowledgeable staff nice experience repaired first time

Greek Squad helped install software for me. They explained the process well. They always there to help with me with my Laptop.

Reinstalled the OS on my MacBook Pro. Fast and efficient service. Quicker than quoted - thanks.

the members of the geek squad were friendly and answered my questions. they worked fast on my computer and was returned in a timely manner

Realistic and very crystal clear the tv, i recommend all of you to buy any appliances because this is the only one store that really trusted!

My laptop was in pretty bad condition and had gotten stuck in a restart loop after a system update. I couldn’t access any of my old files so I took it to Geek Squad to see what they could do. They were able to get it up and running again without deleting all of my files. Unfortunately this wasn’t a permanent fix since some of the hardware was going bad. But, I was able to back up my stuff on an external hard drive so it wasn’t a total loss.

There's no one better at fixing our sick computers ... I cannot say enough good things about the Geek Squad ♥

I had a software issue that required a reinstall. The staff was helpful and didn't push me to order products or extras that I didn't need. Took a week to get back.

they retrieved my most memorable photos which I thought I lost. I am so thankful for their service.

the whole department is very good at Queens Blvd location. they are very knowable, and very polite with customers