Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,130 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Work done faster than told

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done faster than they told me. They went over everything with me and everything works great.. good as new.they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support in replacing a hard drive with a solid state drive. Now I feel safer that my data will be accessible since the mechanical failure potential has been removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annie is good people. I’m just unhappy about your not giving us long time customers the half off anymore for the 24/7 online or phone contact w/your people for trouble shooting. I understand it may have to do w/inflation…or is it due to the letter I sent u 6-30-22 via USPS w/my contact info u already have

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad installation of hardware and software u

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, support and backup of all software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad people are so nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop got a Windows crashed, brought it in and Geek Squad fixed it within 24hrs. Had to pay quite a substantial amount, but still, their service is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that geek squad did with my laptop, reinstalled OS system and laptop set up very happy geek squad is extremely knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional and polite. Great work in a timely manner. Installed ram and memory in my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, yet quality customer service and turnaround time for my PC repair. Great experience, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Geek Squad is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does an excellent job. They are efficient, friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Better than trying it myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about having h computer serviced but it wasn’t working. They did an awesome job and it’s running like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are awesome. Theyre super helpful and very knowledgeable. I can amways count on them to fix my electronics or diagnose whatever is wrong with my computer

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    windows installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing Windows on my laptop. Thanks a bunch guys

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great atmosphere, and customer service my computer run more efficiently after it was serviced i would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people. Fast service. Glad i chose them for repair.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad is wonderful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, got my computer doing what it is supposed to do. Henry was especially helpful

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Wonderful Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful. My problem was solved faster then I was told. The customer service was amazing and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off an old laptop to be wiped because for whatever reason i couldn't get windows to do it itself.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad fixed my MAC Airbook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my Apple Mac and it was fast and friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Repaid my desk top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and explained things thoroughly. The service is worth the value

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    They can do anything.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my user account connectivity issue. Price worked out okay. I am glad it was professional service.

    I would recommend this to a friend