Customer reviews
Rating 4.5 out of 5 stars with 1144 reviews
(1,144 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Service
Rated 5 out of 5 stars
great staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service friendly personnel repairs fast knowledgeable staff nice experience repaired first time
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Quick efficient service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reinstalled the OS on my MacBook Pro. Fast and efficient service. Quicker than quoted - thanks.
I would recommend this to a friend - Pros mentioned:Helpful
Rated 4 out of 5 stars
pc repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a software issue that required a reinstall. The staff was helpful and didn't push me to order products or extras that I didn't need. Took a week to get back.
I would recommend this to a friend - Pros mentioned:Data recovery
Rated 3 out of 5 stars
Good temporary fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop was in pretty bad condition and had gotten stuck in a restart loop after a system update. I couldn’t access any of my old files so I took it to Geek Squad to see what they could do. They were able to get it up and running again without deleting all of my files. Unfortunately this wasn’t a permanent fix since some of the hardware was going bad. But, I was able to back up my stuff on an external hard drive so it wasn’t a total loss.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
No one better ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no one better at fixing our sick computers ... I cannot say enough good things about the Geek Squad ♥
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad devise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was treated quickly,courteously,professionally and I received a phone call explaining what they found and the action to take and two days later I pick up my devise
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad retrieved my photos from my old desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they retrieved my most memorable photos which I thought I lost. I am so thankful for their service.
I would recommend this to a friend - Pros mentioned:Helpful
Rated 5 out of 5 stars
good service and help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the whole department is very good at Queens Blvd location. they are very knowable, and very polite with customers
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Work done faster than told
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work done faster than they told me. They went over everything with me and everything works great.. good as new.they are the best
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, yet quality customer service and turnaround time for my PC repair. Great experience, no complaints!
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Geek Squad is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad does an excellent job. They are efficient, friendly and knowledgeable.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad installation of hardware and software u
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, support and backup of all software.
I would recommend this to a friend Rated 5 out of 5 stars
Greek squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Swuuuaaad!! Save the day like always!! Thank you. They killed it
I would recommend this to a friendRated 5 out of 5 stars
geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annie is good people. I’m just unhappy about your not giving us long time customers the half off anymore for the 24/7 online or phone contact w/your people for trouble shooting. I understand it may have to do w/inflation…or is it due to the letter I sent u 6-30-22 via USPS w/my contact info u already have
I would recommend this to a friendRated 5 out of 5 stars
Can't be beat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was so professional and patient. Noah was the best!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Better than trying it myself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about having h computer serviced but it wasn’t working. They did an awesome job and it’s running like new.
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great atmosphere, and customer service my computer run more efficiently after it was serviced i would recommend it
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did a great job with my computer/phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the service that I have received from the Geek Squad. They were very helpful and knowledgeable during all of my interactions with them.
I would recommend this to a friend- Pros mentioned:Helpful
Rated 5 out of 5 stars
Wonderful Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very helpful. My problem was solved faster then I was told. The customer service was amazing and efficient.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad is wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great, got my computer doing what it is supposed to do. Henry was especially helpful
I would recommend this to a friend
