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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,152 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Quick efficient service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reinstalled the OS on my MacBook Pro. Fast and efficient service. Quicker than quoted - thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Item in stock and the computer was repaired within 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Super Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful in setting up my new computer. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    No one better ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no one better at fixing our sick computers ... I cannot say enough good things about the Geek Squad ♥

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad retrieved my photos from my old desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they retrieved my most memorable photos which I thought I lost. I am so thankful for their service.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    good service and help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the whole department is very good at Queens Blvd location. they are very knowable, and very polite with customers

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Work done faster than told

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done faster than they told me. They went over everything with me and everything works great.. good as new.they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a laptop recovered, they couldn't have been nicer or easier to work with, I was so impressed with the gentleman who helped me, he was knowledgeable but didn't make me feel bad about my much lesser knowledge than he has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's customer service is friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is customer service and more information about what they are fixing that is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU MAY HAVE A NEED FOR A GEEK IN NEED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to be a part of any time, any where. Consider it highly as one never knows when a GEEK SQUAD will be needed. I was stuck and there was no other choice but FIND A GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, yet quality customer service and turnaround time for my PC repair. Great experience, no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred everything over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were all great! Hated to have to buy a new computer at the time but they worked with me to get the best deal I could. Being disabled and homebound pretty much most of the time it is my lifeline.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Better than trying it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about having h computer serviced but it wasn’t working. They did an awesome job and it’s running like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i got ever needed from this and would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Revives A Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the problem. Partitioned a hard drive with a MacBook that turned into an absolute conundrum. Then geek squad came along and fixed it. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does an excellent job. They are efficient, friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great atmosphere, and customer service my computer run more efficiently after it was serviced i would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and polite to work with, definitely will be back if I have any issues with my PC again.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Wonderful Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful. My problem was solved faster then I was told. The customer service was amazing and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad is wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, got my computer doing what it is supposed to do. Henry was especially helpful

    I would recommend this to a friend