Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,144 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    great staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service friendly personnel repairs fast knowledgeable staff nice experience repaired first time

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Quick efficient service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reinstalled the OS on my MacBook Pro. Fast and efficient service. Quicker than quoted - thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 4 out of 5 stars

    pc repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a software issue that required a reinstall. The staff was helpful and didn't push me to order products or extras that I didn't need. Took a week to get back.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 3 out of 5 stars

    Good temporary fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was in pretty bad condition and had gotten stuck in a restart loop after a system update. I couldn’t access any of my old files so I took it to Geek Squad to see what they could do. They were able to get it up and running again without deleting all of my files. Unfortunately this wasn’t a permanent fix since some of the hardware was going bad. But, I was able to back up my stuff on an external hard drive so it wasn’t a total loss.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    No one better ...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no one better at fixing our sick computers ... I cannot say enough good things about the Geek Squad ♥

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad devise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was treated quickly,courteously,professionally and I received a phone call explaining what they found and the action to take and two days later I pick up my devise

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad retrieved my photos from my old desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they retrieved my most memorable photos which I thought I lost. I am so thankful for their service.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    good service and help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the whole department is very good at Queens Blvd location. they are very knowable, and very polite with customers

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Work done faster than told

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done faster than they told me. They went over everything with me and everything works great.. good as new.they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, yet quality customer service and turnaround time for my PC repair. Great experience, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Geek Squad is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does an excellent job. They are efficient, friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad installation of hardware and software u

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, support and backup of all software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swuuuaaad!! Save the day like always!! Thank you. They killed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annie is good people. I’m just unhappy about your not giving us long time customers the half off anymore for the 24/7 online or phone contact w/your people for trouble shooting. I understand it may have to do w/inflation…or is it due to the letter I sent u 6-30-22 via USPS w/my contact info u already have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so professional and patient. Noah was the best!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Better than trying it myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about having h computer serviced but it wasn’t working. They did an awesome job and it’s running like new.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great atmosphere, and customer service my computer run more efficiently after it was serviced i would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my computer/phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the service that I have received from the Geek Squad. They were very helpful and knowledgeable during all of my interactions with them.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Wonderful Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful. My problem was solved faster then I was told. The customer service was amazing and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad is wonderful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, got my computer doing what it is supposed to do. Henry was especially helpful

    I would recommend this to a friend