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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,144 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    windows installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing Windows on my laptop. Thanks a bunch guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off an old laptop to be wiped because for whatever reason i couldn't get windows to do it itself.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people. Fast service. Glad i chose them for repair.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad fixed my MAC Airbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my Apple Mac and it was fast and friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Repaid my desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and explained things thoroughly. The service is worth the value

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    They can do anything.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my user account connectivity issue. Price worked out okay. I am glad it was professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is called family store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realistic and very crystal clear the tv, i recommend all of you to buy any appliances because this is the only one store that really trusted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support in replacing a hard drive with a solid state drive. Now I feel safer that my data will be accessible since the mechanical failure potential has been removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad best squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing with your electronics

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the geek squad members that I dealt with were very helpful and they all knew their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has actually servIced this computer three other times. Each time Steven always made sure that I was comfortable since I am disabled. Last time when this particular computer crashed running on Windows 8.1 the suggestion was made that if it happened again Windows 10 be installed. When Windows 8.1 crashes again before just installing 10 Steven checked everything else finding a bad hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that geek squad did with my laptop, reinstalled OS system and laptop set up very happy geek squad is extremely knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad people are so nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop got a Windows crashed, brought it in and Geek Squad fixed it within 24hrs. Had to pay quite a substantial amount, but still, their service is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    They Helped!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Helped me a lot!! I’m so thankful for there help and will consider them in the future as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are awesome. Theyre super helpful and very knowledgeable. I can amways count on them to fix my electronics or diagnose whatever is wrong with my computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transferred data and set up windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when I had questions, or problem, set up software

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable was fast at fixing the issue and didn’t have to wait long to get computer fixed

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed super fast and well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Knowledgeable, Personable, Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have saved my father's computer several times now. I am so completely appreciative for all of their help and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional and polite. Great work in a timely manner. Installed ram and memory in my new laptop.

    I would recommend this to a friend