Customer reviews
Rating 4.5 out of 5 stars with 1130 reviews
(1,130 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has actually servIced this computer three other times. Each time Steven always made sure that I was comfortable since I am disabled. Last time when this particular computer crashed running on Windows 8.1 the suggestion was made that if it happened again Windows 10 be installed. When Windows 8.1 crashes again before just installing 10 Steven checked everything else finding a bad hard drive.
I would recommend this to a friend- Pros mentioned:Helpful
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the geek squad members that I dealt with were very helpful and they all knew their stuff
I would recommend this to a friend Rated 5 out of 5 stars
Microsoft is a powerful software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to get used to new version. Word is good so far. EXCEL IS different so I need to use it more. I'm usi g Geek Squad to do some adjustments on Family Features and One Launch.
I would recommend this to a friendRated 5 out of 5 stars
Operating System installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of installing the operating system on my new laptop and restoring the data from my old laptop.
I would recommend this to a friend- Pros mentioned:Helpful
Rated 5 out of 5 stars
They Helped!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They Helped me a lot!! I’m so thankful for there help and will consider them in the future as well
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing speed super fast and well worth the money!!
I would recommend this to a friend Rated 5 out of 5 stars
Operator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a couple days - the employees were great and very helpful. Transfered all important documents from a hard drive from a previous computor
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable was fast at fixing the issue and didn’t have to wait long to get computer fixed
I would recommend this to a friend - Pros mentioned:Helpful
Rated 5 out of 5 stars
Knowledgeable, Personable, Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys have saved my father's computer several times now. I am so completely appreciative for all of their help and advice.
I would recommend this to a friend - Pros mentioned:Helpful
Rated 5 out of 5 stars
Excellent service, very knowledgeable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and friendly staff. They explained everything as they went through the process.
I would recommend this to a friend Rated 5 out of 5 stars
new brand dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again thanks to geek squad for bringing back my dell lap top to a new brand machine well done
I would recommend this to a friend- Cons mentioned:Wifi
Rated 4 out of 5 stars
Incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed operating ok ,but wifi doesn’t work. Job incomplete.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my apple had to install a couple of programs which they did really fast! They offer an excellent service!
I would recommend this to a friend Rated 5 out of 5 stars
Always Solving problems -Keeping clients happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Geek Squad! I have been their client for many years and they are so helpful - especially lately. Have had many issues and they have always come through for me. Don't know what I would do without them. Highly recommend Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Dave2112
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a grate service and value for your PC and other products I've had grate service experience with Geek Squad In store and online
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Awesome Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the nicest group of people, they truly care about their customers and know exactly how to help!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned out my info on my computer before I gave to my son. Great job
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Quick and laptop is working again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick service and my laptop is working great!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought my daughters Chromebook in for service. It appeared that when she was updating the program malfunctioned and locked her out. So the new update did not load completely and would not allow the old program to function. Thus it was caught without an operating system. The Geek Squad backed up her old files, fixed the new installed update and reloaded all her old files. In addition they recommended a backup stoage, which I purchased. Great job...
I would recommend this to a friend- Pros mentioned:Fast
Rated 4 out of 5 stars
Laptop hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New hard drive on my laptop fast and informative...
I would recommend this to a friend
