Customer Ratings & Reviews
- SKU:
- 2569303
Customer reviews
Rating 4.5 out of 5 stars with 1130 reviews
(1,130 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 5 out of 5 stars
Love 'em!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad. Takes a big load off a non-techie's mind!
I would recommend this to a friendRated 4 out of 5 stars
Fixing Hacked laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was hacked and was useless..Erasing everything and starting over was my choice. Bought this laptop on December 26 with Windows 11..Unfortunately Windows 11 could not be reinstalled so the Geek Squad gave me Windows 10. So far so good...very good
I would recommend this to a friend- Pros mentioned:Helpful
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will purchase again! Helpful when I don’t know how to use computer by phone or in store!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad? More like Greek Gods.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad in Bloomington is always amazing. They’re honest about what needs to be done, and will help you make the best financial and technological decision.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad upgraded my storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent upgraded my storage space and reinstalled my windows back onto my computer. My laptop now runs perfectly. I upgrade my storage from 237 GB to 4 TB
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Great service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New computer needed motherboard within weeks. Did a great job getting ut done quickly
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service from Best Buy geek squad . They really helped me out .
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad improved laptop performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent removed a pop-up installed by a hacker (involved resetting an option in the Windows 10 OS) and also updated the Operating system while cleaning out unneeded peripheral files and apps which clearly have speeded up my laptop's on-line performance.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and prompt she took time out to show me what was going on with my computer. She also recommended my printer show me how to install it.
I would recommend this to a friend- Pros mentioned:Professional
Rated 5 out of 5 stars
Installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad really knew what they were doing. Very professional.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my Apple laptop for repairs. Geek Squad had it ready in 2 days and they had excellent customer service
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Laptop tune up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new hard drive and the Geek Squad from Best Buy had it completed in the matter of minutes!!!
I would recommend this to a friend Rated 5 out of 5 stars
My computer is working like I wanted it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My two month old computer ran out of space on the hard drive. When I started researching I found only a small amount was allocated for C drive and D drive had a lot of room. Unfortunately, they did not talk to each other. The technician removed the partition so that I had my 2 TB computer back as I wanted but I had him install another hard drive as well. I am now very happy with my computer.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a failing HD and The Squad was able to save all data and transfer to a new HD.. Great Service..
I would recommend this to a friend Rated 5 out of 5 stars
Amazing assistance and Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young gentleman who assisted us was quite knowledgeable, kind, excellent customer service!!! I believe his name was Henry! Wonderful!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad fixed my laptop very quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought my laptop in for a new hard drive. Had it back in 2 hours.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
LAPTOP REPAIRS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE BEEN TAKING MY ELECTRONICS TO THE GEEKS (AT TWO DIFFERENT LOCATIONS) FOR AWHILE. VERY HAPPY
I would recommend this to a friend Rated 5 out of 5 stars
My computer runs great with the new hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive was installed by the Geek Squad into my Windows 7 computer that crashed. It runs great!
I would recommend this to a friend- Pros mentioned:Fast
Rated 4 out of 5 stars
Reinstalled os
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job fast and friendly technician were professional and did everything they said they were great
I would recommend this to a friend - Pros mentioned:Helpful
Rated 5 out of 5 stars
Good advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was curtios and very knowledgeable... Explained everything so i could comprehend.
I would recommend this to a friend