Customer Ratings & Reviews
- SKU:
- 2569303
Customer reviews
Rating 4.5 out of 5 stars with 1144 reviews
(1,144 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Helpful
Rated 5 out of 5 stars
Excellent service, very knowledgeable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and friendly staff. They explained everything as they went through the process.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my apple had to install a couple of programs which they did really fast! They offer an excellent service!
I would recommend this to a friend - Cons mentioned:Wifi
Rated 4 out of 5 stars
Incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed operating ok ,but wifi doesn’t work. Job incomplete.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Awesome Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the nicest group of people, they truly care about their customers and know exactly how to help!
I would recommend this to a friend Rated 5 out of 5 stars
Microsoft is a powerful software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to get used to new version. Word is good so far. EXCEL IS different so I need to use it more. I'm usi g Geek Squad to do some adjustments on Family Features and One Launch.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought my daughters Chromebook in for service. It appeared that when she was updating the program malfunctioned and locked her out. So the new update did not load completely and would not allow the old program to function. Thus it was caught without an operating system. The Geek Squad backed up her old files, fixed the new installed update and reloaded all her old files. In addition they recommended a backup stoage, which I purchased. Great job...
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned out my info on my computer before I gave to my son. Great job
I would recommend this to a friend - Pros mentioned:Helpful
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will purchase again! Helpful when I don’t know how to use computer by phone or in store!
I would recommend this to a friend Rated 5 out of 5 stars
Love 'em!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad. Takes a big load off a non-techie's mind!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Quick and laptop is working again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick service and my laptop is working great!
I would recommend this to a friend - Pros mentioned:Fast
Rated 4 out of 5 stars
Laptop hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New hard drive on my laptop fast and informative...
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New computer needed motherboard within weeks. Did a great job getting ut done quickly
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my Apple laptop for repairs. Geek Squad had it ready in 2 days and they had excellent customer service
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service from Best Buy geek squad . They really helped me out .
I would recommend this to a friend Rated 5 out of 5 stars
Always Solving problems -Keeping clients happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Geek Squad! I have been their client for many years and they are so helpful - especially lately. Have had many issues and they have always come through for me. Don't know what I would do without them. Highly recommend Geek Squad.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Laptop tune up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new hard drive and the Geek Squad from Best Buy had it completed in the matter of minutes!!!
I would recommend this to a friend Rated 5 out of 5 stars
Operating System installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of installing the operating system on my new laptop and restoring the data from my old laptop.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a failing HD and The Squad was able to save all data and transfer to a new HD.. Great Service..
I would recommend this to a friend Rated 5 out of 5 stars
My computer is working like I wanted it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My two month old computer ran out of space on the hard drive. When I started researching I found only a small amount was allocated for C drive and D drive had a lot of room. Unfortunately, they did not talk to each other. The technician removed the partition so that I had my 2 TB computer back as I wanted but I had him install another hard drive as well. I am now very happy with my computer.
I would recommend this to a friend- Pros mentioned:Professional
Rated 5 out of 5 stars
Installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad really knew what they were doing. Very professional.
I would recommend this to a friend