Customer Ratings & Reviews

Your customer service is the best! The young girl who waited on me was perfect. She was knowledgeable, personal and patient. I feel bad I didn’t give this review sooner because of her. I can’t remember her name but I’m sure you can look her up servicing me with my laptop.

Computer worked using geek squad keyboard...apparently my wireless keyboard was not allowing password to input. Cimputer reset with new password...and works with wireless keyboard ...one key stuck down was lifted.

Easy check in. 24 turnaround. Easy pick up. Very helpful geek. Laptop works like new

The agent replaced my grandsons hard drive and was very efficient

Usually great this time.They didn't bother to notify me when my computer was done very unusual usually on top of everything

Was helped really quick and got my pc up and running within the hour , make an appointment

Went in for my old laptop i wanted to upgrade my hard drive to SSD had them install windows for me since my situation wasnt allowing me to, story short they did a great job helping me get my laptop up an running again.

This Solid state external hard drive is fast as lightning and NO moving parts!!!!!

The Geek Squad did a wonderful job installing the software on my new computer!

They were quick and efficent and helped to restore my PC to working condition.

Some awesome techs at the Geek squard counter; always a pleasure to speak with them. Always keeping me informed of any service required/updates or great advise on purchasing laptops, wirefree mouse.

The only guys in town who will work on your issues and get it done on time that won't cost you an arm and a leg. This is my go-to store for all electronics.

Super helpful, very knowledgeable. The people in the Geek Squad Department helped me so much with the computer I purchased for my son who passed, they were all so helpful and caring and compassionate. I would recommend this store and department to anyone and everyone!

My laptop hard drive had crashed and the geeks fixed it in a flash. They saved my information and my computer

After a bit of a search, and a bit of anxiety on my end, the NVidia GeForce GTX 1070 finally revealed it's full memory content. Not thanks to the operating system's System Information app... After a few tweaks, the GSquad came back with not a fix, since SysInfo is an OS utility but an explanation. While that utility doesn't report it, All programs that use the graphics card memory do use it well. Problem solved.

Wiped clean a all in one HP desktop computer my brother-in-law purchased for my mom and had de installed Windows on (when it was purchased brand new for my 80 year old mom) and installed LINUX!!!!! Reinitialized Windows and now it works like a champ!!!!!!!! Thank you!!!!!!!

One one hand, the Geek Squad helped me and solved my problem. On the other hand, if I was a little more intelligent, I could have pushed the Time Machine Restore button, and done this myself, and saved myself $100. The attendant suggested that I could consider doing this, but I thought, better make sure that the unit is restored and functions, before i leave the BB Shop. So, a success, and I feel stupid and frustrated.

I had purchased a new Samsung tablet and was having difficulty getting it set up. The agent helped me and showed me what I needed to do in just minutes. Thank you.

I am a business Manager, and my Lap Top Computer is very important on a daily basis. When it experienced major problems, I took it to the Geek Squad at Gulfport, Ms. and turned it in to be checked and eventually repaired. The Geek Squad Member checked it on two occasions, and determined the problem, and repaired it. Since the repair I have had no further problems. I am a very happy customer. Thank You for the Service.

The service is great. I just hope it could be faster.