Customer reviews
Rating 4.5 out of 5 stars with 1152 reviews
(1,152 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Data recovery
Rated 5 out of 5 stars
Working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got most of my data back. Very happy we use you again and again.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some awesome techs at the Geek squard counter; always a pleasure to speak with them. Always keeping me informed of any service required/updates or great advise on purchasing laptops, wirefree mouse.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
They are good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good and kind and they install my os quick and working good
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and prompt she took time out to show me what was going on with my computer. She also recommended my printer show me how to install it.
I would recommend this to a friend- Pros mentioned:Data recovery
Rated 5 out of 5 stars
Good Geek service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was hacked they were able to unlock and recover my data.
I would recommend this to a friend Rated 4 out of 5 stars
GEEK SQUAD VERY BUSY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were able to open my computer, so I'm satisfied. However, the standing and waiting in line to get someone to acknowledge your presence was way too long. Yes, they were busy, but not to acknowledge you when you have an appt was rude. AND my assigned geek got up and left during the giveback and didn't return. I had to grab another geek to finished up. found out later, he got sick. but I wasn't happy at all.
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always use Geek Squad for any PC needs. I would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Amazing assistance and Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young gentleman who assisted us was quite knowledgeable, kind, excellent customer service!!! I believe his name was Henry! Wonderful!
I would recommend this to a friend- Pros mentioned:Fast
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new SSD is very Fast!!!!! They installed it correctly!!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
new brand dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again thanks to geek squad for bringing back my dell lap top to a new brand machine well done
I would recommend this to a friendRated 5 out of 5 stars
The Geeks and Nerds in the fix it department
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only guys in town who will work on your issues and get it done on time that won't cost you an arm and a leg. This is my go-to store for all electronics.
I would recommend this to a friendRated 4 out of 5 stars
my first experience at geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my pc windows 10 yielded blue screen of death. I went to best buy where I purchase this pc and lined up at geek squad. after 20 minutes of standing I was ask if I made an appointment. I said " I didn't know that it is needed". since no one is behind me in line, I was accommodated . the pc was booted and after several key strokes, the pc started reloading the operating system automatically. I was charge $99.00
No, I would not recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and so quick!!! It only took a day. Will use them again!
I would recommend this to a friend Rated 5 out of 5 stars
Repaired my PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They upgraded the operating system and said the error for start up was probably due to a problem loading. I would have liked a clearer explanation but if they did not know the specific and it was just a generation error code, it’s possible they just didn’t know what specific error occurred in the first place.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased a new Samsung tablet and was having difficulty getting it set up. The agent helped me and showed me what I needed to do in just minutes. Thank you.
I would recommend this to a friend- Pros mentioned:Fast
Rated 5 out of 5 stars
The PC is way better now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I have greater speed and safety. It is a pleasure, not a pain, to use.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and friendly staff. Would definitely recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad fixed my sons computer fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my sons computer in Monday to get it fixed they were great at explaining the problem and how they could fix it kept me updated through the whole process and when I picked it up explained in detail what they did to fix the issue my sons is back to playing his favorite games thank you guys
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best service with the Geeks. They are so great to work with!
I would recommend this to a friend Rated 4 out of 5 stars
Clone Operating System to larger Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually this worked really well. Service was very efficient. I needed to increase hard drive storage to add new programs and their transfer allowed me to do this. I had expected only the C drive, but they partitioned it, making a D drive as well.
I would recommend this to a friend
