Customer Ratings & Reviews

Actually this worked really well. Service was very efficient. I needed to increase hard drive storage to add new programs and their transfer allowed me to do this. I had expected only the C drive, but they partitioned it, making a D drive as well.

Little pricey IMO, but they did the job and quick!

Geek squad helped me understand what was going on with my computer and saved me over $400!

The new SSD is very Fast!!!!! They installed it correctly!!!!!!

They upgraded the operating system and said the error for start up was probably due to a problem loading. I would have liked a clearer explanation but if they did not know the specific and it was just a generation error code, it’s possible they just didn’t know what specific error occurred in the first place.

Of the time I have used geek squad, they are the best I’ve found for a while and being able to keep the price on the low

Took my sons computer in Monday to get it fixed they were great at explaining the problem and how they could fix it kept me updated through the whole process and when I picked it up explained in detail what they did to fix the issue my sons is back to playing his favorite games thank you guys

my pc windows 10 yielded blue screen of death. I went to best buy where I purchase this pc and lined up at geek squad. after 20 minutes of standing I was ask if I made an appointment. I said " I didn't know that it is needed". since no one is behind me in line, I was accommodated . the pc was booted and after several key strokes, the pc started reloading the operating system automatically. I was charge $99.00

Everyone was great and explained each detail on my service and questions

Crappy service at the Palmdale CA store. I took my $1300 gaming computer in for lagging and the said they reset the computer and it should work like new. 5 days later the same thing. They had me to bring it back again and they not touch it. They give it back to me in the same condition. This computer is under factory warranty and I said I want another computer because this one is not even 6 months old and it's faulty it is still under manufacturer's warranty and I have The geek squad crap they sold me to have it repaired. They're lazy and don't know what they're doing. I will never buy another major purchase from here ever!

The Geek Squad did work as expected. The PC was ready the next day. One bit of advice....make your appointment online in advance. Save a trip to Best Buy to make the appointment since the Geek Squad does not accept work without an appointment.

I needed a complete reinstall of my OS on locked up laptop due to my error. Fix was completed exactly on the promised date.

Great service and so quick!!! It only took a day. Will use them again!

Had the newest version of WIN 10 installed because my older version ws corrupt and I could not load the newer veersion over the web.

The agents did a great job of resetting my compute after it totally crashed and would not operate. They even set-up a restore point for me incase it ever happened again. Good job!

They have been very helpful and patient with all of my concerns and questions for all my tech needs!

Great service and friendly staff. Would definitely recommend.

I have take multiple devices in to get cleaned, or fixed. They are always nice and get the job done right. They even try find their best deals for me.

Now I have greater speed and safety. It is a pleasure, not a pain, to use.

Set my laptop up for me and got me running the next day