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Customer reviews

Rating 4.5 out of 5 stars with 1130 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,130 reviews
  • Rated 5 out of 5 stars

    Geek squad had my new computer ready in a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and was very while explaining how they will setup our new computer and answering our questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set my laptop up for me and got me running the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly solved my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen was extremely professional and quickly took care of an issue with my device.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service with the Geeks. They are so great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix it.please.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expedient and non judgemental. Kept me informed by phone and e mail on the progress of my HP.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Video card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job geek squad -- fixed my video card - computer works like new !

    I would recommend this to a friend
  • Pros mentioned:
    Professional

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job I paid for and was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    easy to talk to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was fixed. service tech explained how to use the external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had corrupted c drive. All info placed on a different hard drive, new c drive placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, full service and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support and service are super helpful! This particular time my laptop completely crashed and they did a full re-installation of the operating system. Very grateful for their quick diagnosis, support & customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I will recommend it to my friends. Quick and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my laptop quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps installed my info from my old laptop and had it back to me when they said they would have it back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what the issue with my laptop was and provided the solution and necessary hard ware to repair it.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Quick to fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, explained the process good fix on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and guided me thru all the initial configuration steps. Abd Ivthought the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time using their service and they did a good job once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves me a Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geeks! They are always on point. They listen and dumb it down for us normal folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hacked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in a desperate time of need! Recomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the Duarte location. Team was very helpful and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me updated my gaming laptop and I’m in love… if you need anything done they got you

    I would recommend this to a friend