Customer reviews
Rating 4.5 out of 5 stars with 1144 reviews
(1,144 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Geek Squad able save my important files when my co
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional! I definitely recommend the geek squad for the electronic devices and for more benefits!
I would recommend this to a friendRated 3 out of 5 stars
Sucky Geek Squad Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy service at the Palmdale CA store. I took my $1300 gaming computer in for lagging and the said they reset the computer and it should work like new. 5 days later the same thing. They had me to bring it back again and they not touch it. They give it back to me in the same condition. This computer is under factory warranty and I said I want another computer because this one is not even 6 months old and it's faulty it is still under manufacturer's warranty and I have The geek squad crap they sold me to have it repaired. They're lazy and don't know what they're doing. I will never buy another major purchase from here ever!
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad, reinstalled operating system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly and knowledgeable. He helped me reinstall my whole operating system and helped me with my password options.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Video card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job geek squad -- fixed my video card - computer works like new !
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad for life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad save my computer tablet combo they were able to clean it re-install drivers and make it run like new
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
easy to talk to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer was fixed. service tech explained how to use the external drive.
I would recommend this to a friend - Pros mentioned:Professional
Rated 5 out of 5 stars
Well worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did the job I paid for and was very professional.
I would recommend this to a friend Rated 5 out of 5 stars
Kept me up and running.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job of resetting my compute after it totally crashed and would not operate. They even set-up a restore point for me incase it ever happened again. Good job!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I will recommend it to my friends. Quick and good service.
I would recommend this to a friend Rated 5 out of 5 stars
Good rebuild and fixers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of the time I have used geek squad, they are the best I’ve found for a while and being able to keep the price on the low
I would recommend this to a friendRated 5 out of 5 stars
Service was great and Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the newest version of WIN 10 installed because my older version ws corrupt and I could not load the newer veersion over the web.
I would recommend this to a friendRated 5 out of 5 stars
Overall Review.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have take multiple devices in to get cleaned, or fixed. They are always nice and get the job done right. They even try find their best deals for me.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Quick to fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, explained the process good fix on my laptop.
I would recommend this to a friend Rated 5 out of 5 stars
OS reinstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a complete reinstall of my OS on locked up laptop due to my error. Fix was completed exactly on the promised date.
I would recommend this to a friendRated 5 out of 5 stars
Custom PC Build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completed all necessary software requirements and loaded Windows 11.
I would recommend this to a friendRated 5 out of 5 stars
Fast helpful and saved $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me understand what was going on with my computer and saved me over $400!
I would recommend this to a friend- Pros mentioned:Service
Rated 4 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second time using their service and they did a good job once again.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad had my new computer ready in a few days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly and was very while explaining how they will setup our new computer and answering our questions and concerns
I would recommend this to a friendRated 5 out of 5 stars
Fast, full service and great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad support and service are super helpful! This particular time my laptop completely crashed and they did a full re-installation of the operating system. Very grateful for their quick diagnosis, support & customer service.
I would recommend this to a friend- Pros mentioned:Professional
Rated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geed Squad was very professional, and very good at their jobs.
I would recommend this to a friend
