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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,152 reviews
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    It did take 2 visits to get what was needed finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice, helpful, explained what they did.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, full service and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support and service are super helpful! This particular time my laptop completely crashed and they did a full re-installation of the operating system. Very grateful for their quick diagnosis, support & customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad able save my important files when my co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! I definitely recommend the geek squad for the electronic devices and for more benefits!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced hard drive faster than expected with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was superior and quick. Was totally satiffactory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transferred data and set up windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when I had questions, or problem, set up software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad save my computer tablet combo they were able to clean it re-install drivers and make it run like new

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    my laptop is like brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my laptop is so much faster after the tune up! it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have take multiple devices in to get cleaned, or fixed. They are always nice and get the job done right. They even try find their best deals for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the newest version of WIN 10 installed because my older version ws corrupt and I could not load the newer veersion over the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good rebuild and fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the time I have used geek squad, they are the best I’ve found for a while and being able to keep the price on the low

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast excellent service and everything worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a complete reinstall of my OS on locked up laptop due to my error. Fix was completed exactly on the promised date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had my new computer ready in a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and was very while explaining how they will setup our new computer and answering our questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Thankfully Deleted Yelling Hack!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had been hacked with software that took over my computer and was loudly talking to me!! They were able to delete the program and make sure my computer was safe. I was pleased with the end result. Surely beat having to buy a new computer!!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service from Best buy. Fast turn around time.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    You guys are great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoultly helped me On at least a dozen issues.Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast helpful and saved $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me understand what was going on with my computer and saved me over $400!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eventually got it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. That's the important thing. Most of the people were at least polite. Sarah in particular seemed to know what she was doing while everyone else was believing the erroneous BB computer entry instead of me or the device in front of them.

    I would recommend this to a friend