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Customer reviews

Rating 4.5 out of 5 stars with 1130 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,130 reviews
  • Pros mentioned:
    Professional

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad was very professional, and very good at their jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    It did take 2 visits to get what was needed finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice, helpful, explained what they did.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable. Fast. Effective. Economical. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was treated good and they were very helpful. Will be using them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen were polite, courteous and helpful. did wish the service I had was cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very helpful and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    good laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop. fast and accurate, speakers are a bit weak in sound reproduction

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced hard drive faster than expected with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was verry helpful, knowledgeable, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was superior and quick. Was totally satiffactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Thankfully Deleted Yelling Hack!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had been hacked with software that took over my computer and was loudly talking to me!! They were able to delete the program and make sure my computer was safe. I was pleased with the end result. Surely beat having to buy a new computer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curtis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the work that was performed and technician was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist was amazing. He was very patient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my blue screen laptop in two days! I was very happy with the service and friendly associates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Hero’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a tech challenged Grandma this is the best service. When your grands go off to college and you need help……. The Squad is there.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    my laptop is like brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my laptop is so much faster after the tune up! it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my laptop in a very timely about of time an did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eventually got it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. That's the important thing. Most of the people were at least polite. Sarah in particular seemed to know what she was doing while everyone else was believing the erroneous BB computer entry instead of me or the device in front of them.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast excellent service and everything worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service please agents. And so much easier to deal with them than Apple

    I would recommend this to a friend