Customer Ratings & Reviews

Had corrupted c drive. All info placed on a different hard drive, new c drive placed.

Great product and service from Best buy. Fast turn around time.

It works. That's the important thing. Most of the people were at least polite. Sarah in particular seemed to know what she was doing while everyone else was believing the erroneous BB computer entry instead of me or the device in front of them.

Absoultly helped me On at least a dozen issues.Thank you

I love my Geeks! They are always on point. They listen and dumb it down for us normal folks.

They help me updated my gaming laptop and I’m in love… if you need anything done they got you

Great service at the Duarte location. Team was very helpful and answered all my questions

Thanks to the GEEK SQUAD. The technicians were very professional and thorough about what they were performing. They were very courteous and quick in performing installation. Thank you BB, Thank you to the Technicians.

For a tech challenged Grandma this is the best service. When your grands go off to college and you need help……. The Squad is there.

They fixed my blue screen laptop in two days! I was very happy with the service and friendly associates

the gentlemen were polite, courteous and helpful. did wish the service I had was cheaper.

Great service in a desperate time of need! Recomend!

My son ended up with a really nasty virus on his laptop and it only happened once before when he was able to get rid of it himself. This time we had to resort to the Geek Squad and they were courteous, knowledgeable and quick. We got the computer back within the same day and my son was back in business within no time.

Geek squad did a wonderful job. Did what needed to be done and on time. People were friendly and I did not feel rushed.

Very satisfied with the work that was performed and technician was very helpful

My computer just stopped -Couldn’t turn it on or off. My geek squad membership really paid off- Turns out that the computer got stuck obviously during a security scan and it just got hung up. Best Buy geek squad fixed it in a day and they were really terrific – saving everything

The team was verry helpful, knowledgeable, and friendly.

Geek squad has not let me down when it comes to the care and problem solutions for my desktop/pc.

The specialist was amazing. He was very patient and thorough.

The agent fixed my laptop in a very timely about of time an did a great job