Customer Ratings & Reviews

They did an amazing job trying to fix my Mac unfortunately it wasn’t something they could of fix but I was happy they tried

We had 2 Windows 7 computers converted into Windows 10 with the Geek Squad 1 year service contract. Very professional and friendly people to deal with in the Geek Squad and even gave us a quick, but extremely helpful class in Windows 10. Both work perfectly. Highly recommended.

Excellent service please agents. And so much easier to deal with them than Apple

The tech that helped us at the Geek Squad was very personable, professional and skilled.

Geek agent diagnosed the problem and wrote up the work needed. Set a 3 day window for repair to be completed. Would receive email updates stating the progress of repair and in 3 days retrived desktop with new windows os installed along with all other software.

Respectful , professional, friendly, capable and helpful- need I say more? DUTCH, Mason n Lupe were the best! Most def with rec Geek Squad to all our friends.

Found it so easy to do my part of setup. I didn't know it could be so easy

The install was fast and efficient. I had it installed onto my new desktop

Geek Squad cleared out my computer for me, but my email was unable to be set up directly for some unknown reason. They tried to help, but it ended up that I now have to go through chrome and can’t just click the mail icon on my desktop.

Agents put in new board. Good workmanship & explained well what they were going to do

Having professionals help me get set up helped take the sting off the price. I feel confident in using this, thank you!

Repaired my tower computer, and reinstalled everything successfully, with no loss of data

Had laptop reset from a work to personal laptop. Worked great after it was done.

Great service provided by both of the geek squad members that assisted me.

Outside of the WiFi, work was done on time and required no tweaking afterwards. WiFi was installed with default driver, which did not connect. Had to download software to identify and install correct driver. Recommendation to Best Buy: Test the WiFi before completing repair!

Reliable, efficient and trustworthy team. They fixed my computer right away

Customer service at your door! Well worth the purchase!

The "squad" cleaned and eliminated any potential problems so that I could reload and proceed with confidence of operating without fear of viruses, etc,

Great programs to have for when you need new install at home after a tv or tech home purchase.

Service was done prompt and software has been working with do problems. Very satisfied. Highly recommended!!