Customer reviews
Rating 4.5 out of 5 stars with 1152 reviews
(1,152 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Service help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set my laptop up for me and got me running the next day
I would recommend this to a friendRated 5 out of 5 stars
Blue Screen Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed my blue screen laptop in two days! I was very happy with the service and friendly associates
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a wonderful job. Did what needed to be done and on time. People were friendly and I did not feel rushed.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our Tv, plus eero.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Respectful , professional, friendly, capable and helpful- need I say more? DUTCH, Mason n Lupe were the best! Most def with rec Geek Squad to all our friends.
I would recommend this to a friendRated 4 out of 5 stars
Cleared out my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad cleared out my computer for me, but my email was unable to be set up directly for some unknown reason. They tried to help, but it ended up that I now have to go through chrome and can’t just click the mail icon on my desktop.
I would recommend this to a friendRated 4 out of 5 stars
Got Windows 10 running, but no WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outside of the WiFi, work was done on time and required no tweaking afterwards. WiFi was installed with default driver, which did not connect. Had to download software to identify and install correct driver. Recommendation to Best Buy: Test the WiFi before completing repair!
I would recommend this to a friendRated 5 out of 5 stars
My Mac Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an amazing job trying to fix my Mac unfortunately it wasn’t something they could of fix but I was happy they tried
I would recommend this to a friendRated 4 out of 5 stars
helpful and polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gentlemen were polite, courteous and helpful. did wish the service I had was cheaper.
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the MacBook Pro that I purchased. The only prob I had was that a virus got into my computer because my firewall was not turned on when I purchased it I ended up going to the geek squad to have it repaired. To me that was a cost that should at least have been shared between Apple and myself.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad provides the best services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has not let me down when it comes to the care and problem solutions for my desktop/pc.
I would recommend this to a friendRated 5 out of 5 stars
Curtis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the work that was performed and technician was very helpful
I would recommend this to a friendRated 5 out of 5 stars
Thank you to Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to thank Biji and Mauricio for a great job! They are very professional and nice. They not only fixed my computer but also taught me so many tips on how to use my computer and apps. Thank you.
I would recommend this to a friendRated 4 out of 5 stars
The Geek Squad upgraded my laptop quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant was able to enlighten me on the options available so I could have made an informed decision. The Geek Squad installed a larger hard drive and current operating system which has been working fine. This was all done in a timely manner of which I am quite satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Time and time again, the Geek Squad has helped me. I am not the greatest with technology, I need someone I can trust and depend on to do the job and then explain to me what I need to do for the future. Thank you Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Hacked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in a desperate time of need! Recomend!
I would recommend this to a friendRated 5 out of 5 stars
Cleaners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took my MacBook Air to the Cleaners aka "The Geek Squad" and that did the trick. They wiped it clean and restored the operating system for a minimum fee. Then I was able to pass basically a brand new computer (2013) to my son who needed it for college. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that helped us at the Geek Squad was very personable, professional and skilled.
I would recommend this to a friendRated 5 out of 5 stars
Lil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service please agents. And so much easier to deal with them than Apple
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my laptop in a very timely about of time an did a great job
I would recommend this to a friendRated 5 out of 5 stars
Just like new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My USB ports suddenly quit working! So I took my computer to the Geek Squad and told them what happened. The Geek squad associate knew right away that it was from an update of windows 10 ! So I left it with them and picked it up the very next day and it worked just like new!
I would recommend this to a friend
