Customer Ratings & Reviews

Outside of the WiFi, work was done on time and required no tweaking afterwards. WiFi was installed with default driver, which did not connect. Had to download software to identify and install correct driver. Recommendation to Best Buy: Test the WiFi before completing repair!

The agents installed MacOS El Capitan on my early 2008 iMac. It did give them a bit of a hard time but they didn’t give up and got it reinstalled.

Awesome job by geek squad. They were auper fast and helpful.

Geek Squad installed software in my computer after replacing the hard drive.

The geek squad is very knowledgeable, regarding cleaning and updating the laptop

Replaced defective hard drive with a SSD providing extended life for computer and then transferred files from the hard drive and reinstalled Microsoft Office 2016 on SSD.

Great service from the geek squad making every thing special mole

Time and time again, the Geek Squad has helped me. I am not the greatest with technology, I need someone I can trust and depend on to do the job and then explain to me what I need to do for the future. Thank you Geek Squad!

Excellent as always. They transferred the data from the old computer and setup the programs so they worked like a charm.

I am very pleased with the MacBook Pro that I purchased. The only prob I had was that a virus got into my computer because my firewall was not turned on when I purchased it I ended up going to the geek squad to have it repaired. To me that was a cost that should at least have been shared between Apple and myself.

The consultant was able to enlighten me on the options available so I could have made an informed decision. The Geek Squad installed a larger hard drive and current operating system which has been working fine. This was all done in a timely manner of which I am quite satisfied.

I am pleased with the help and assistance from each of the people that help & worked with us

Because of a virus, the Geek Squad replaced my operating system. Very satisfied with the result.

I took my MacBook Air to the Cleaners aka "The Geek Squad" and that did the trick. They wiped it clean and restored the operating system for a minimum fee. Then I was able to pass basically a brand new computer (2013) to my son who needed it for college. Thanks!

They was able to save all my computers. I enjoyed their service and the care they provided was excellent. I will recommend them to anyone. The entire staff was awesome.

They completed of moving/install software from old laptop and new software install 2 days earlier. Everything works fine.

Agents were outstanding, courteous, knowledgeable, attentive, and professionable.

Dropped off a laptop for work to be done on it. It was ready two days before the estimated date.

My computer was restored to factory settings and I was able to be back up in running relatively quickly.

My USB ports suddenly quit working! So I took my computer to the Geek Squad and told them what happened. The Geek squad associate knew right away that it was from an update of windows 10 ! So I left it with them and picked it up the very next day and it worked just like new!