Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,152 reviews
  • Rated 5 out of 5 stars

    Geek Squad repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "squad" cleaned and eliminated any potential problems so that I could reload and proceed with confidence of operating without fear of viruses, etc,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having professionals help me get set up helped take the sting off the price. I feel confident in using this, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer screen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist was amazing. He was very patient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a virus and a couple of other issues on my laptop. I called and got an appointment for the next day. The Geek Squad was able to remove the problems for a reasonable price and got my laptop back to me in less than forty-eight hours. Now it works as well as it did when I first got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was verry helpful, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it so easy to do my part of setup. I didn't know it could be so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    File transfer and Office reinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced defective hard drive with a SSD providing extended life for computer and then transferred files from the hard drive and reinstalled Microsoft Office 2016 on SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fast and efficient. I had it installed onto my new desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Gaming System Reset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was done prompt and software has been working with do problems. Very satisfied. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents put in new board. Good workmanship & explained well what they were going to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place for local service in Apple products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed MacOS El Capitan on my early 2008 iMac. It did give them a bit of a hard time but they didn’t give up and got it reinstalled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New OS installed in hours! Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue was diagnosed almost immediately. All options were explained. I was quoted a great price i.e., not directed to the most expensive replacement drive. Within five hours I received a call that the new OS was installed and ready for pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Reset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had laptop reset from a work to personal laptop. Worked great after it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaude

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programs to have for when you need new install at home after a tv or tech home purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repaired my tower computer, and reinstalled everything successfully, with no loss of data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided by both of the geek squad members that assisted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad updated by computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was updated to Windows 11; He then went over things with me when I came to pick up and made adjustments to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, efficient and trustworthy team. They fixed my computer right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was able to save all my computers. I enjoyed their service and the care they provided was excellent. I will recommend them to anyone. The entire staff was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to complain about. They did what they were supposed to do and im happy.

    I would recommend this to a friend