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Customer reviews

Rating 4.5 out of 5 stars with 1130 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,130 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my SLOW laptop with new added me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my laptop and saved me a boatload of time. Don’t ever hesitate going to them.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a virus and a couple of other issues on my laptop. I called and got an appointment for the next day. The Geek Squad was able to remove the problems for a reasonable price and got my laptop back to me in less than forty-eight hours. Now it works as well as it did when I first got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the outcome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were absolutely wonderful. They were knowledgeable, quick, courteous and thorough. They worked on my laptop and found the best result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New OS installed in hours! Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue was diagnosed almost immediately. All options were explained. I was quoted a great price i.e., not directed to the most expensive replacement drive. Within five hours I received a call that the new OS was installed and ready for pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reloaded everything from one computer to the other, made things so easy for me. Left it a day. Geek squad is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the program needed for my computer now my computer works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick and understanding. Plus I appreciate how they approach and handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and fixed the problem quickly and recommended best solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, friendly, explained clearly, timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad did all I ask and made certain everything was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed all of the issues I had with my laptop for my daughter..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek agent installed my IOS and make upto date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent recommended great products for me and I liked it, the installation was done well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Op System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successful installation although some files missing and file structure completely different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating System reinstall went well for a month but the warranty has me covered. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More time and some glitches that were not as promi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transitioned old laptop to new laptop but took too long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech guy was only 21. He was really helpful and had a great attitude

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer partially fixed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took the computer in to get fixed twice and each time we got it back a new issue came up. Main issue was fixed, but still not the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service in the Pleasant Hill store was very good. The Geek squad remote service was not good. Therefore I am think about renewing my technical enrollment. Tjhis feed back applies only to the service carried out in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get more memory on my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how everyone is great and good personality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine except for first few minutes texh forgot where to find software install for my windows licence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tenolen1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & fast return of my computer, did a good job.

    I would recommend this to a friend