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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,144 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was able to save all my computers. I enjoyed their service and the care they provided was excellent. I will recommend them to anyone. The entire staff was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and always on time taking care of my needs with perfection, loyalty, and professionalism,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad performed flawlessly again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always. They transferred the data from the old computer and setup the programs so they worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New OS installed in hours! Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue was diagnosed almost immediately. All options were explained. I was quoted a great price i.e., not directed to the most expensive replacement drive. Within five hours I received a call that the new OS was installed and ready for pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sticky situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked myself out of computer and geek squad was able to restart my computer with no pin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reboot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, fast kine, quick and easy, thx Gil

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reinstalled software in my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed software in my computer after replacing the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very knowledgeable, regarding cleaning and updating the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They completed of moving/install software from old laptop and new software install 2 days earlier. Everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by geek squad. They were auper fast and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of a virus, the Geek Squad replaced my operating system. Very satisfied with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad making every thing special mole

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my Computer much less cluttered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was restored to factory settings and I was able to be back up in running relatively quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the outcome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were absolutely wonderful. They were knowledgeable, quick, courteous and thorough. They worked on my laptop and found the best result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my laptop working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off a laptop for work to be done on it. It was ready two days before the estimated date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the help and assistance from each of the people that help & worked with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my SLOW laptop with new added me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my laptop and saved me a boatload of time. Don’t ever hesitate going to them.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service in the Pleasant Hill store was very good. The Geek squad remote service was not good. Therefore I am think about renewing my technical enrollment. Tjhis feed back applies only to the service carried out in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were outstanding, courteous, knowledgeable, attentive, and professionable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reloaded everything from one computer to the other, made things so easy for me. Left it a day. Geek squad is good

    I would recommend this to a friend