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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,152 reviews
  • Rated 5 out of 5 stars

    Geek Squad reinstalled software in my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed software in my computer after replacing the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with an OS issue. Oh my, they upgraded, retrieved data and of course the treasured photos were back! Thank you SO much for the great expertise and super customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my laptop working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off a laptop for work to be done on it. It was ready two days before the estimated date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my SLOW laptop with new added me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my laptop and saved me a boatload of time. Don’t ever hesitate going to them.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the service I requested could not be performed as my laptop was sadly too old =(, but the staff were friendly and it was easy in easy out process.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reloaded everything from one computer to the other, made things so easy for me. Left it a day. Geek squad is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the help and assistance from each of the people that help & worked with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reboot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, fast kine, quick and easy, thx Gil

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by geek squad. They were auper fast and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad making every thing special mole

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer partially fixed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took the computer in to get fixed twice and each time we got it back a new issue came up. Main issue was fixed, but still not the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Operating Software? No Problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sure that reinstalling my operating system software would be a traumatic experience, but it wasn't. My computer purrs like a kitten now. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were outstanding, courteous, knowledgeable, attentive, and professionable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick and understanding. Plus I appreciate how they approach and handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek agent installed my IOS and make upto date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent recommended great products for me and I liked it, the installation was done well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent performance & completed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very knowledgeable and courteous. Completed the repair very quickly. Cons: Even with an appointment, wait times can still be 10 to 25 minutes to get the repair started. Overall though, I have complete trust in the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did a great quick job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a peace of mind being a tech support member. Got my operating system reinstalled for free after a bad crash of my hard drive. It took only one business day to give me back my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and fixed the problem quickly and recommended best solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the program needed for my computer now my computer works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating System reinstall went well for a month but the warranty has me covered. Thanks

    I would recommend this to a friend