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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,144 reviews
  • Rated 5 out of 5 stars

    Get more memory on my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how everyone is great and good personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I wanted and troubleshooted my problem very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get to the point, very honest, good prices. I will use this service every time I'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was outstanding as always. I look forward to the teamwork and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing they fixed my computer and it worked without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it all up and transferred all my things from my old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my files to my new computer as well as my external hard drive in record time. I was up and running in less than 2 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent performance & completed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very knowledgeable and courteous. Completed the repair very quickly. Cons: Even with an appointment, wait times can still be 10 to 25 minutes to get the repair started. Overall though, I have complete trust in the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did great job with my business computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set netgear switch up / got everything running Great job great job great job great job great job - on time handled everything quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents u locked my laptop that I forgot the password to and now it works great thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete all they said that was asked! And got laptop earlier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed my laptop. They did a great job, cleaning everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a SSD card for my laptop and asked Geek Squad to install it and move the operating system on to it. I had no desire to attempt this myself. It was some quickly and the people were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were the best your geek squad were beyond providing customer service they really care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop analysis by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable about the problem and was quick to determine if it could be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reset computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were friendly good details the computer was reset in 10 Minutes o so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a major problem with our desktop computer, not being able to get onto the Internet (and it wasn't our Internet providers problem). It was definitely a computer problem. Now everything is like new once again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to get my pc fixed because i forgot to install windows and my graphics card wasnt working but they fixed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TravellingMatt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook suddenly stopped working after software download from store. I didn't have my back up with me while out on the road but stopped at the Best Buy Geek store and they were able to reinstall the system and cleaned up the keyboard and exterior nicely as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob's keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been treated so special as with the Geek Squad. Just fantastic

    I would recommend this to a friend