Customer reviews
Rating 4.5 out of 5 stars with 1152 reviews
(1,152 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Its good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to get my pc fixed because i forgot to install windows and my graphics card wasnt working but they fixed it
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing they fixed my computer and it worked without any problems
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my computer that two computer techs could not fix. The last one recommended Geek Squad, saying they were the best in the area. I had to leave it several days, but they diagnosed the problem and solved it--to my intense relief.
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed Windows 10 to my SSD and formatted a 3Tb hard drive. I was satisfied but had to come back because they didn't adjust the boot sequence to take into account the new hard drive the first time I was there.
I would recommend this to a friendRated 5 out of 5 stars
Laptop set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set it all up and transferred all my things from my old laptop
I would recommend this to a friendRated 5 out of 5 stars
windows 10 reinstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the reinstall of the operating system was done as promised, actually even quicker response time than I anticipated. Everything is working a-ok on my laptop now. Great job geek squad.
I would recommend this to a friendRated 5 out of 5 stars
OS restoration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop hard drive died while I was on travel. Ugh!! The Geek Squad saved the day, installing a new drive and reloading the Windows 10 OS. I've been using it for about two months now without a single issue.
I would recommend this to a friendRated 5 out of 5 stars
Get more memory on my laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how everyone is great and good personality.
I would recommend this to a friendRated 5 out of 5 stars
Computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad fixed my laptop. They did a great job, cleaning everything up.
I would recommend this to a friendRated 4 out of 5 stars
Friendly staff but long repair.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad staff were very helpful and friendly, but it took twice as long as expected to fix my computer--I guess because the issue was more complex than first thought. I wish Best Buy had a cheaper data recovery option.
I would recommend this to a friendRated 4 out of 5 stars
More time and some glitches that were not as promi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transitioned old laptop to new laptop but took too long
I would recommend this to a friendRated 5 out of 5 stars
Complete satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete all they said that was asked! And got laptop earlier!
I would recommend this to a friendRated 5 out of 5 stars
exceptional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service was exceptional I could never have gotten through all my needs without their help and expertise
I would recommend this to a friendRated 5 out of 5 stars
Software system working good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek Squad completely restored my 2016 Apple MacBook Pro to factory and reset the entire software and made the computer work great again. Was done in a timely manner and would definitely recommend to a friend.
I would recommend this to a friendRated 4 out of 5 stars
Reset computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were friendly good details the computer was reset in 10 Minutes o so
I would recommend this to a friendRated 5 out of 5 stars
Bob's keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been treated so special as with the Geek Squad. Just fantastic
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Geek Squad for a number of yrs. I'm very pleased with their service.
I would recommend this to a friendRated 5 out of 5 stars
Great service fast turnaround
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a like new HP laptop that after the update would no longer work took it to geek squad and they did an excellent job for a fair price and the computer worked as new
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad, the best service you'll ever get.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always wonderful Geek Squad service. This is also the best investment I have ever made
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provide good service for my computer. It doesnt overheat anymore so thats cool. Shout to garret and terrence
I would recommend this to a friend
