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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,152 reviews
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to get my pc fixed because i forgot to install windows and my graphics card wasnt working but they fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing they fixed my computer and it worked without any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my computer that two computer techs could not fix. The last one recommended Geek Squad, saying they were the best in the area. I had to leave it several days, but they diagnosed the problem and solved it--to my intense relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed Windows 10 to my SSD and formatted a 3Tb hard drive. I was satisfied but had to come back because they didn't adjust the boot sequence to take into account the new hard drive the first time I was there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it all up and transferred all my things from my old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows 10 reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reinstall of the operating system was done as promised, actually even quicker response time than I anticipated. Everything is working a-ok on my laptop now. Great job geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS restoration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop hard drive died while I was on travel. Ugh!! The Geek Squad saved the day, installing a new drive and reloading the Windows 10 OS. I've been using it for about two months now without a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get more memory on my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how everyone is great and good personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed my laptop. They did a great job, cleaning everything up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly staff but long repair.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were very helpful and friendly, but it took twice as long as expected to fix my computer--I guess because the issue was more complex than first thought. I wish Best Buy had a cheaper data recovery option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More time and some glitches that were not as promi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transitioned old laptop to new laptop but took too long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete all they said that was asked! And got laptop earlier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was exceptional I could never have gotten through all my needs without their help and expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software system working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad completely restored my 2016 Apple MacBook Pro to factory and reset the entire software and made the computer work great again. Was done in a timely manner and would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reset computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were friendly good details the computer was reset in 10 Minutes o so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob's keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been treated so special as with the Geek Squad. Just fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad for a number of yrs. I'm very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service fast turnaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a like new HP laptop that after the update would no longer work took it to geek squad and they did an excellent job for a fair price and the computer worked as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, the best service you'll ever get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonderful Geek Squad service. This is also the best investment I have ever made

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provide good service for my computer. It doesnt overheat anymore so thats cool. Shout to garret and terrence

    I would recommend this to a friend