Customer Ratings & Reviews

I had a like new HP laptop that after the update would no longer work took it to geek squad and they did an excellent job for a fair price and the computer worked as new

The Best Buy Geek Squad completely restored my 2016 Apple MacBook Pro to factory and reset the entire software and made the computer work great again. Was done in a timely manner and would definitely recommend to a friend.

They did a great job setting up the new computer. I never would have been able to migrate over all my files and apps by myself.

The agent talked me through the problem after they checked it out. The agent made a good suggestion and told me cost and time frame of how long it would take to get my computer back.

I had both a Lenovo bought at the store (Problem with the Lenovo out of the box -- do not recommend but Geek squad did excellent job and with Dell 2 in 1 setup and new email. Very friendly and competent.

great service would recommend any day of the week.

The agents are prompt and friendly, I highly recommend Geek Squad!!

Installed new software and made sure computer was running properly. As usual, did a satisfactory job and spent extra time with me. Very pleased with service as usual.

They were able to fix most of my issues for my devices.

The squad perfectly installed a protective cover over my new laptop screen.

Enjoy shopping at Best Buy. I have enjoyed all our products we have purchased to enclude Mr. Ed with Geek Squard. He resolved our laptop issues we purchased several years ago with Best Buy and the turn around was great!

The turnaround time for resetting my laptop was phenomenal.

The service representative was knowledgeable and friendly. The consultant gave me upfront pricing. The computer was ready the next day, quick and easy.

I had problems with my computer, so I took it to Geek Squad and they fixed it for me. The young man was very knowledgeable about computers and was a big help to me. I would go there again for any computer need.

As with the software install, this supported a new hard drive.

The Squad wipe my computer clean from viruses , alittle pricey but i had no choice and happy with the results.

They didn't even have to hear my entire explanation of the issue and asked me to leave it for a couple of days. They called me the next day and told me it was ready. No problems since! Good bunch of people! Thx

I wanted to give my laptop to someone else but first wanted any and all personal data I had put on laptop cleared out. Got laptop back next day with computer back to “ factory issue status”. Laptop totally cleared of all personal info.

The Squad's work on the computer and too install new software was excellent. I like the new virus and internet software to protect my computer.

During annual desktop checkup, Geek Squad suggested several upgrades and installs. All were covered under Geek Squad protection plan. Another reason I believe it is worth the price.