Customer Ratings & Reviews

Very courteous, professional explain the repair process love the work

Was having some problems with my laptop so I took it in. They figured out the problem fairly quickly, clearly explained my options, and got it fixed within a matter of days! They even got everything updated for me.

M granddaughter was able to install software quickly and easily.

The agent's found 42 viruses in my computer and wiped it out thank you guys

I cannot say enough good things about Best Buy's Geek Squad. Every time I have had to use the squad, or even ask questions, they go above and beyond. I shop all my computers at Best Buy BECAUSE of the Geek Squad.

Thanks for getting my gaming pc good as new, quick turnaround and very informative

software problem system frozen. Geek squad fixed Excellent job

I crashed my laptop trying to install a new version of Windows and accidentally erased my boot options. They were able to install the new software and make it work almost better than new.

The Geeks did an outstanding job. Bravissimo Geekeronies!

For the annual fee, it’s the best bang for your buck. The have always been able to help us out whenever there is a problem. Plus getting an occasional ‘tune-up’ is well worth it.

Super quick & convenient fix for pc. Ready in less than 24hours.

the agent gave me an alternative for my problem saving me money and time I am very grateful

My PC crashed as a result of a power surge. I thought it was done for. Geek Squad was able to bring it back up and reinstall the operating system. Saved me a couple thousand.

Good job getting everything back up and running Not quite foolproof but at least I could use my computer and start adding all the apps back on

Fixed my son's laptop in a flash after reactivating the coverage.

The agent was very patient, and kind, and knew her stuff!

The Technicians I met were very pleasant young men. Rudy, Justin and Josiah.

After Best Buy's Geek Squad replaced my hard drive they installed windows 10 onto the new drive. It took less than 1/2 a day to get this completed. The cost of the service was fair. I would use them again.

I had a new drive installed in my laptop with the OS installed by Geek Squad. Everything was done correctly as requested. The paperwork when requesting the service took longer than I wanted, but everything else was great

Techs cleaned my laptop and installed new hard drive. Working very well!