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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,152 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Good work with repairs. Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice and I liked it Thanks so so much awwwn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced SS drive and installed windows 11 on laptop same day service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped set up my Webcam.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very professionally attended to by the agent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the upgraded operating system installed works just fine in my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy always comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in and out no problem was really a smooth process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good internet security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes free for six months when you buy a new computer from Best Buy and you can install it on up to three devices. It's pretty good anti-virus software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick as within few hours!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fixed my unmounted ssd within 3 hours and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad with a quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my pc in the evening and got it back the next day in the afternoon with a new hardrive and windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDD and Windows 10 install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents assisted me in installing a WD Blue HDD in my Laptop Computer and installed Windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad you are here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad work on and fixed pc problem in only one day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my one year old Dell's laptop computer, which was not loading properly. The service was quick and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and quikly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were here and mounted my tv and system nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable, completing the service in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in re-installing software, after software update locked up system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents transferred all my files from my other laptop, that suddenly went black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my software on the new computer and transferred my old data from my retiring computer in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer tower!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job clearing a virus without losing anything valuable to me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the quick turnaround service. The guys patiently looked at the problem and came up with the best solution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some Confusion Initially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i dropped off a laptop that wasnt taking an install for windows 7 but when i walked in and didnt call i was met with resistance. I can understand when theres a line but no one was there and there was only one member of geek squad helping people. I had to wait almost 40 minutes in store since i didnt have an appointment and i could have been squeezed in as my dropoff took less than 5 minutes. they did a good job and called me when it was complete but with so much staff they could have taken a dropoff and not let a paying customer wait that long.

    I would recommend this to a friend